Esuites Lagoa Santa

Hotels
9 (2052 reviews)
Rua dos Operários, 735 , Lagoa Santa , br

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Localização
Conforto
Café da manhã
Cons:
Atendimento
Limpeza inconsistente

Categories

Cleanliness
8.46
Some reviews mentioned inadequate cleaning during stay.
Service
8.93
Service was praised in some instances, although there were a few complaints.
Location
9.47
Location was consistently highlighted as a positive aspect.
Room Quality
9.42
Room quality was frequently described as spacious and comfortable.
Amenities
8.95
Facilities mentioned positively, though some amenities could be improved.
Value for Money
8.91
Some guests felt pricing could be high for the service received.
Food and Beverage
8.46
Food quality received mixed reviews, with some dissatisfaction noted.
Overall Experience
9.43
Most guests left with a positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:33

Property Description

Lakefront Luxury
e.Suítes Lagoa Santa is a 4-star hotel nestled in front of the picturesque Lagoa Santa Lake. Enjoy the serene views and top-notch amenities during your stay.

Comfort and Convenience
Each room at e.Suítes Lagoa Santa is designed for your comfort, equipped with a TV, air conditioning, and a minibar. The private bathrooms feature complimentary toiletries and a hairdryer for your convenience.

Relaxation and Recreation
Unwind by the outdoor pool, maintain your fitness routine at the gym, or pamper yourself at the wellness centre. With a restaurant on-site, satisfying your cravings is just a few steps away.

Indulge in a luxurious stay at e.Suítes Lagoa Santa and make unforgettable memories by booking your stay now.

Important information:

Please note that the hotel only accepts small pets up to 15 kg;
It is not allowed to host puppies under 8 weeks of age and without vaccination;
It is mandatory to present the updated vaccine card, annual vaccines up to date (V8, V10 and V12, Anti-rabies and deworming);
Dog accommodations has an additional fee of BRL 82,40 per night;
Accommodations subject to availability, direct confirmation with the hotel is required

This hotel has outlets with a voltage of 220V.

Please note that all minors must present a written authorization if they are not accompanied by their parents or legal guardian, according to the Child and Adolescent Statute (Law 8.069/90). Minors under the age of 18 must present a photo ID, original birth certificate or certified copy, even when accompanied by their parents. Children under 07 years old can stay free of charge if sharing the same bed with their parents. An additional fee will be charged for an extra bed.

When booking 10 rooms or more, different policies and additional supplements may apply. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for R$ 180 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2052 reviews
Cleanliness: 8.46
Service: 8.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
Carlos • couple • br
8
Muito boa
Pros:

Atendimento

Cons:

Nada

2026-07-25 • via Nuitee
M
Michelle de Aguiar Paes • family_with_children • br
10
Pros:

Café da manhã, da equipe e acomodação. Em especial, gostaríamos de elogiar os funcionários Fábio e Felipe, que foram muito atenciosos.

Cons:

O que poderia ser melhor é a equipe que fique por conta da recreação das crianças. No dia que fomos as que estavam no local não interagiram tanto com as crianças. Contudo, na estada anterior, a pessoa era muito boa.

2026-07-24 • via Nuitee
N
nilva • family_with_children • br
10
Excelente estada.
Pros:

Dos ambientes, dos espaços comuns e do quarto. Um dos melhores restaurantes de hotel que já fomos. Também o espaço kids foi elogiado pela minha afilhada. Acesso fácil de ida e volta ao aeroporto. Iremos retornar com certeza!

2026-07-24 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-07-23 • via Nuitee
J
Josemar • solo_traveller • br
7
2026-07-21 • via Nuitee
M
Mayk • couple • br
10
Excelente!
2026-07-19 • via Nuitee
F
flavio • couple • br
10
2026-07-18 • via Nuitee
L
Leticia • couple • br
10
2026-07-13 • via Nuitee
F
Felipe • couple • br
10
revigorante!!!
Pros:

recepção,trabalho de quarto tudo perfeito

Cons:

nada a reclamar...tudo perfeito

2026-07-13 • via Nuitee
G
Gustavo Oliveira • family_with_children • br
8
Boa
Pros:

Localizacao

Cons:

atendimento no front desk. faltou um pouco de cordialidade na chegada.

2026-07-13 • via Nuitee
G
Guaira • couple • br
9
Excelente opção
Pros:

Quarto espaçoso, confortável e excelente café da manhã

2026-07-09 • via Nuitee
J
Junia • couple • br
10
Gostei do atendimentoi e da localização.
Pros:

O café da manhã é muito bom e a vista da lagoa é muito bonita.

2026-07-08 • via Nuitee
R
Ramyan • solo_traveller • br
10
Pode melhorar
Pros:

Localização e conforto

Cons:

Café manhã

2026-07-07 • via Nuitee
L
Luiz Paulo • solo_traveller • br
10
2026-07-07 • via Nuitee
B
Brenda • couple • br
5
Acharia quase perfeito, se o quarto não estivesse com cheiro de mofo.
Pros:

Bem confortável.

Cons:

Cheiro de mofo insuportável no quarto do 4 andar.

2026-07-06 • via Nuitee
A
André • extended_group • br
9
2026-07-04 • via Nuitee
A
Ana • family_with_children • br
10
Pros:

-

Cons:

-

2026-07-02 • via Nuitee
S
Silvano • couple • br
10
2026-07-02 • via Nuitee
S
Silvano • family_with_children • br
10
2026-07-02 • via Nuitee
H
Henrique • solo_traveller • br
5
Pros:

Colchão velho, enxoval fraco. Barulho ensurdecedor do ar ou dos trocadores de calor a noite toda. Já fiquei hospedado várias vezes. O hotel está precisando de cuidados

2026-07-01 • via Nuitee