Novotel Goa Resort & Spa Candolim

Hotels
Accor
8.2 (84 reviews)
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515 , Candolim , IN

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Express check-out
Parasailing nearby
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
See all facilities

Review Highlights

Pros:
Friendly staff
Good vegetarian options
Cons:
Smelly rooms
Food not tasty

Categories

Cleanliness
5.53
Rooms are smelly and spider webs beside the beds.
Service
9.5
The staff especially Ecchita, Akash and the managers Sambhavi and Prachi were very helpful and accommodating.
Location
9.54
Good location, with beach access making the stay special.
Room Quality
6.49
Rooms need updating.
Amenities
9.02
Garden and pool areas were perfect for relaxation.
Value for Money
8.98
Reasonable prices.
Food and Beverage
7.53
Many varieties in breakfast but not tasty.
Overall Experience
9
Highly recommended for families!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Experience the perfect blend of relaxation and adventure at the Novotel Goa Resort & Spa Hotel, your ultimate getaway in Candolim.

Indulging Spa & Wellness
Unwind at our full-service spa, indulging in luxurious massages, body treatments, and rejuvenating facials. Take a dip in our outdoor pool or unwind in the hot tub to rejuvenate your body and spirit.

Culinary Delights
Savor diverse international cuisines at our two acclaimed restaurants, with the convenience of 24-hour room service. Enjoy refreshing drinks at our poolside bar, perfect for relaxing after a day of beach activities.

Business & Event Facilities
With over 21,000 square feet of versatile meeting space and a 24-hour business center, we are ideal for hosting events. Our dedicated staff ensures your gatherings are seamless and memorable.

Escape to tranquility and adventure—book your stay at Novotel Goa Resort & Spa Hotel now!

Important information:

  • Pool access available from 8 AM to 8 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 84 reviews
Cleanliness: 5.53
Service: 9.5
Location: 9.54
Room Quality: 6.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 9
H
Himanshu family
8
Pros:

Rooms are small and balconies dont have good view. Property is good, clean and staff is also good. Swimming pool is awesome

2025-09-29 via Nuitee
N
Nagarjuna
4
Pros:

Rooms are smelly and spider webs beside the beds. Many varieties in breakfast but not tasty

2025-09-26 via Nuitee
M
Mayur family_with_children
10
Pros:

We had a wonderful time at Novotel Goa Resort & Spa. Rooms were clean and spacious, food was excellent with good vegetarian options, and the staff were extremely friendly and helpful. The garden and pool areas were perfect for relaxation, and the beach access made our stay even more special. Highly recommended for families!

2025-09-26 via Nuitee
S
Samir
10
Pros:

The staff especially Ecchita, Akash and the managers Sambhavi and Prachi were very helpful and accommodating. They dealt with all sorts of issues. Look forward to coming back to Novotel Spa and Resort in the near future.
Thanks so much!!

2025-08-22 via Nuitee
B
Biswadeep
8
Pros:

Excellent staff and food. Rooms need updating though. Good location. Reasonable prices.

2025-07-13 via Nuitee
A
Arvin family_with_children
10
Pros:

great place for staying with kids.

2025-07-10 via Nuitee
A
Amit partner
10
Pros:

Great service and Hotel - all rounder. Me and my wife were upgraded with no extra charge and in particular Avi was very helpful upon arrival and throughout our stay.

Food has a Buffett for breakfast and lunch which has a good variety.

2025-05-11 via Nuitee
B
Bipin
10
Pros:

The staff was amazing very

2025-05-02 via Nuitee
A
Alicia
4
Pros:

The hotel is very old however is clean. The pool has a lot of missing tiles which hurt your feet if you hit a gap

2025-04-21 via Nuitee
P
Prakhar family
10
Pros:

.

2025-03-03 via Nuitee
H
Harsh
10
Pros:

The property was amazing, was very quiet and peaceful, and walkable to the beach in 10 mins. We booked half board and had dietary requirements and they catered to it for the meals.

2025-03-03 via Nuitee
P
PRAVEEN
10
Tapestry of furniture was old
Pros:

Except dirty tapestry everything was good & satisfying. Staff also wad courteous

2025-02-12 via Nuitee
K
KRUNAL family_with_children
10
Pros:

Well maintained property with best swimming pool area

2025-02-06 via Nuitee
C
Charles-Olivier partner
8
Pros:

If you are looking for a resort vibe, on a small scale, that is family friendly, this is a great option.

We were looking for a little bit of peace and quiet to recharge our batteries and it is exactly what we found staying at the Novotel. Great service, nice infrastructures, lots of food options on site and a pool to enjoy the sun without the crowds of Candolim Beach. The hotel is well located, the beach is a 9-minute walk. The staff was very helpful and keen to give us tips and tricks. Beware of taxi services in the area. Although it has nothing to do with the hotel, it is worth mentioning that it is quite a challenge to move around in Goa for a reasonable price, especially when you are leaving a resort like this (Uber and Goa Miles don’t really work and the fares proposed by drivers are way higher than anywhere else in India). Do your research in advance. Again, nothing to do with the hotel itself, but it can impact your decision. If you are looking for a place to chill, we recommend!

2025-01-19 via Nuitee
R
Ramakant family_with_children
10
Pros:

Great location. Friendly staff. Breakfast spread was wonderful

2025-01-10 via Nuitee
K
Kaustubh family
10
Pros:

Good clean rooms, nice breakfast and great service. Walking distance from beach and restaurants. Would visit again in future.

2025-01-10 via Nuitee
A
Aditya family
10
Pros:

Rooms smelled a bit mouldy.

2025-01-06 via Nuitee
R
Rimal family_with_children
8
Pros:

The service was great and the staff were very accommodating. The hotel feels a bit worn out and needs a bit of an uplift for Novotel standards and the price you pay. Also, they don't have enough pool lounges to accommodate the resort occupancy. If you do not get to the pool early, it's very hard to find a lounge for you to relax. The whole pool is in the shade of a huge tree, which is great, however the pool water is always freezing cold. There are also lots of berries form the tree on the bottom of the pool. The pool also is very unsafe as it has tiles missing especially on the floor so you have to be very careful when walking around the pool. Most of the edges of the pool are also very unsafe as the tiles are not flush and hence there is a rough edge which can cause cuts. The area around the pool is also very slippery, which caused quite a few people to slip and fall.
The breakfast was great and had a great variety. They also made fresh omelets, Dosas and Uthappams. Room service was good, however we often had to call multiple times to get a bucket of ice! They had a Christmas day buffet lunch with drinks for Rs 2500 per person, which was great. Overall, the food and service were great, however the pool and accommodation let us down for Novotel standards.
Location is great as it is walking distance to the main road (approx 7 minutes) where there are lots of shops and restaurants and about a 15 minute walk to the beach which was great as well.

2025-01-06 via Nuitee
S
Stephen
8
A very pleasant stay close to Candolim beach
Pros:

Large, spacious hotel. Rooms set alongside a large, airy atrium area. Room was reasonably-sized, clean and comfortable. Well-equipped bathroom, WiFi worked throughout. Staff were friendly and helpful, allowed us to store bags and helped with a taxi to airport. Breakfast was good, a large spread including omlets cooked to order, not busy too. The outdoor area was nice with a play area for children. However, the one disappointment was the condition of the pool - loose and broken tiles not ideal, especially for youngsters. Located on a quiet lane close to Candolim Beach Road and beach area.

2025-01-03 via Nuitee
V
Vivek
8
Pros:

The pool was nice and duplex rooms were good for family though location wasnt great and pool wasnt temperature regulated

2024-12-20 via Nuitee