Novotel Goa Resort & Spa Candolim

Hotels
•
Accor
8.1 (84 reviews)
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515 , Candolim , IN
91-832-7112424

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Facilities

Elevator
Fitness facilities
Free airport transportation
Gift shops or newsstand
Conference space
Snorkeling nearby
Scuba diving nearby
Water skiing nearby
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple named staff praised)
Excellent pool and garden areas
Walkable to beach (around 9–10 minutes)
Good vegetarian and buffet options; dietary requirements accommodated
Family-friendly atmosphere; upgrades provided to some guests
Quiet and peaceful property
Cons:
Inconsistent cleanliness: reports of smelly rooms, mould, and spider webs
Rooms dated and small; furnishings in need of updating
Pool maintenance issues (missing tiles)
Some guests found breakfast items not tasty despite variety
Local taxi availability/pricing can be challenging (external to hotel)

Categories

Cleanliness
6.8
Mixed reports: several guests praised the property as clean and quiet, but multiple reviews mention smelly rooms, mould, spider webs and dirty tapestry indicating inconsistent housekeeping.
Service
9.4
Consistently strong positive feedback — staff repeatedly described as helpful, courteous and accommodating (named staff cited for outstanding service and upgrades).
Location
8.5
Good location: walkable (around 9–10 minutes) to the beach, quiet and convenient for families and relaxation.
Room Quality
6.5
Room quality viewed as below par by some guests: reports of small rooms, outdated furnishings, and maintenance issues (old tapestry, need for updates).
Amenities
8.6
Strong amenities overall — particularly the pool and garden areas which guests found excellent for relaxation; some maintenance issues noted (missing pool tiles).
Value for Money
8.2
Generally seen as good value: reasonable prices, complimentary upgrades for some guests and family-friendly offerings support a positive value perception.
Food and Beverage
8.3
Mostly positive: buffet and meal options praised with good vegetarian choices and accommodation of dietary needs, though a few guests found the breakfast items not tasty despite variety.
Overall Experience
8.5
Overall favourable experience: many guests recommend the resort for families and relaxation, citing excellent service, good facilities and beach access despite some room/maintenance drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Luxurious Spa Services and Amenities
Indulge in rejuvenating massages, body treatments, and facials at the full-service spa. Unwind further at the health club, outdoor pool, and spa tub.

Delicious Dining Options and Entertainment
Sample international cuisine at Food Exchange or opt for 24-hour room service. Sip on drinks at the poolside bar or one of the two bars/lounges. Stay entertained at the arcade/game room.

Convenient Business and Event Facilities
Benefit from a 24-hour business center, express check-in/out, and conference spaces. The hotel also offers a beach shuttle, airport transfers, and complimentary valet parking.

Book your stay at Novotel Goa Resort & Spa Hotel now to experience beachside luxury and exceptional services.

Important information:

  • Pool access available from 8 AM to 8 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.1
Based on 84 reviews
Cleanliness: 6.8
Service: 9.4
Location: 8.5
Room Quality: 6.5
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 8.3
Overall Experience: 8.5
H
Himanshu • family
8
Pros:

Rooms are small and balconies dont have good view. Property is good, clean and staff is also good. Swimming pool is awesome

2025-09-29 • via Nuitee
N
Nagarjuna
4
Pros:

Rooms are smelly and spider webs beside the beds. Many varieties in breakfast but not tasty

2025-09-26 • via Nuitee
M
Mayur • family_with_children
10
Pros:

We had a wonderful time at Novotel Goa Resort & Spa. Rooms were clean and spacious, food was excellent with good vegetarian options, and the staff were extremely friendly and helpful. The garden and pool areas were perfect for relaxation, and the beach access made our stay even more special. Highly recommended for families!

2025-09-26 • via Nuitee
S
Samir
10
Pros:

The staff especially Ecchita, Akash and the managers Sambhavi and Prachi were very helpful and accommodating. They dealt with all sorts of issues. Look forward to coming back to Novotel Spa and Resort in the near future.
Thanks so much!!

2025-08-22 • via Nuitee
B
Biswadeep
8
Pros:

Excellent staff and food. Rooms need updating though. Good location. Reasonable prices.

2025-07-13 • via Nuitee
A
Arvin • family_with_children
10
Pros:

great place for staying with kids.

2025-07-10 • via Nuitee
A
Amit • partner
10
Pros:

Great service and Hotel - all rounder. Me and my wife were upgraded with no extra charge and in particular Avi was very helpful upon arrival and throughout our stay.

Food has a Buffett for breakfast and lunch which has a good variety.

2025-05-11 • via Nuitee
B
Bipin
10
Pros:

The staff was amazing very

2025-05-02 • via Nuitee
A
Alicia
4
Pros:

The hotel is very old however is clean. The pool has a lot of missing tiles which hurt your feet if you hit a gap

2025-04-21 • via Nuitee
P
Prakhar • family
10
Pros:

.

2025-03-03 • via Nuitee
H
Harsh
10
Pros:

The property was amazing, was very quiet and peaceful, and walkable to the beach in 10 mins. We booked half board and had dietary requirements and they catered to it for the meals.

2025-03-03 • via Nuitee
P
PRAVEEN
10
Tapestry of furniture was old
Pros:

Except dirty tapestry everything was good & satisfying. Staff also wad courteous

2025-02-12 • via Nuitee
K
KRUNAL • family_with_children
10
Pros:

Well maintained property with best swimming pool area

2025-02-06 • via Nuitee
C
Charles-Olivier • partner
8
Pros:

If you are looking for a resort vibe, on a small scale, that is family friendly, this is a great option.

We were looking for a little bit of peace and quiet to recharge our batteries and it is exactly what we found staying at the Novotel. Great service, nice infrastructures, lots of food options on site and a pool to enjoy the sun without the crowds of Candolim Beach. The hotel is well located, the beach is a 9-minute walk. The staff was very helpful and keen to give us tips and tricks. Beware of taxi services in the area. Although it has nothing to do with the hotel, it is worth mentioning that it is quite a challenge to move around in Goa for a reasonable price, especially when you are leaving a resort like this (Uber and Goa Miles don’t really work and the fares proposed by drivers are way higher than anywhere else in India). Do your research in advance. Again, nothing to do with the hotel itself, but it can impact your decision. If you are looking for a place to chill, we recommend!

2025-01-19 • via Nuitee
R
Ramakant • family_with_children
10
Pros:

Great location. Friendly staff. Breakfast spread was wonderful

2025-01-10 • via Nuitee
K
Kaustubh • family
10
Pros:

Good clean rooms, nice breakfast and great service. Walking distance from beach and restaurants. Would visit again in future.

2025-01-10 • via Nuitee
A
Aditya • family
10
Pros:

Rooms smelled a bit mouldy.

2025-01-06 • via Nuitee
R
Rimal • family_with_children
8
Pros:

The service was great and the staff were very accommodating. The hotel feels a bit worn out and needs a bit of an uplift for Novotel standards and the price you pay. Also, they don't have enough pool lounges to accommodate the resort occupancy. If you do not get to the pool early, it's very hard to find a lounge for you to relax. The whole pool is in the shade of a huge tree, which is great, however the pool water is always freezing cold. There are also lots of berries form the tree on the bottom of the pool. The pool also is very unsafe as it has tiles missing especially on the floor so you have to be very careful when walking around the pool. Most of the edges of the pool are also very unsafe as the tiles are not flush and hence there is a rough edge which can cause cuts. The area around the pool is also very slippery, which caused quite a few people to slip and fall.
The breakfast was great and had a great variety. They also made fresh omelets, Dosas and Uthappams. Room service was good, however we often had to call multiple times to get a bucket of ice! They had a Christmas day buffet lunch with drinks for Rs 2500 per person, which was great. Overall, the food and service were great, however the pool and accommodation let us down for Novotel standards.
Location is great as it is walking distance to the main road (approx 7 minutes) where there are lots of shops and restaurants and about a 15 minute walk to the beach which was great as well.

2025-01-06 • via Nuitee
S
Stephen
8
A very pleasant stay close to Candolim beach
Pros:

Large, spacious hotel. Rooms set alongside a large, airy atrium area. Room was reasonably-sized, clean and comfortable. Well-equipped bathroom, WiFi worked throughout. Staff were friendly and helpful, allowed us to store bags and helped with a taxi to airport. Breakfast was good, a large spread including omlets cooked to order, not busy too. The outdoor area was nice with a play area for children. However, the one disappointment was the condition of the pool - loose and broken tiles not ideal, especially for youngsters. Located on a quiet lane close to Candolim Beach Road and beach area.

2025-01-03 • via Nuitee
V
Vivek
8
Pros:

The pool was nice and duplex rooms were good for family though location wasnt great and pool wasnt temperature regulated

2024-12-20 • via Nuitee