Country Inn & Suites by Radisson, Katy Houston West , TX

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (571 reviews)
25218 Market Place Drive , Katy , US
+1 281-505-9356

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (close to mall/restaurants)
Friendly, helpful and courteous staff
Good value/price for many guests
Some guests found rooms clean and comfortable
Breakfast options available and several guests liked it
Pleasant smell/clean appearance reported by some
Cons:
Recurring cleanliness issues (hair, stains, dirty showers/pool)
Bed quality/hard mattresses
A/C noise or malfunction reported
Ice machines not working and limited parking
Breakfast service inconsistencies and repetitive offerings
Some rooms outdated; shower doors and ventilation problems

Categories

Cleanliness
6
Multiple reviews report unclean rooms: hair in showers and sinks, stained sheets, dirty showers and pool; several guests had to request room changes due to cleanliness problems.
Service
9.9
Generally praised staff: receptionists and many employees described as helpful, courteous and apologetic when issues arose, though a few reports note unhelpful behavior or policy disputes.
Location
9.9
Consistently noted as excellent — close to mall, restaurants and convenient local amenities in multiple reviews.
Room Quality
8
Mixed room quality: complaints about hard mattresses, noisy A/C, difficult shower doors and some outdated rooms; others found rooms comfortable when clean.
Amenities
7.2
Amenity issues reported: pool described as uninviting/dirty, ice machines malfunctioning, limited parking and occasional lack of room ventilation; otherwise basic amenities available.
Value for Money
9
Several guests found the hotel a good value or decent for the price despite some problems, citing competitive rates and helpful staff.
Food and Beverage
8.8
Breakfast received mixed feedback: some guests liked the options and found it good, while others found it repetitive or disliked specific items; one staff member closing service early was noted.
Overall Experience
8.4
Overall mixed but leaning positive: strong location and helpful staff boost the experience, while recurring cleanliness and some facility issues detract from stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location: Located in Katy, just a short distance from popular attractions like CityCentre Plaza and Constellation Field.

Comfortable Rooms: Relax in air-conditioned rooms equipped with free WiFi, a desk, and a flat-screen TV. Enjoy the convenience of a private bathroom, bed linen, and towels.

Great Amenities: Start your day with a continental breakfast and take advantage of the fitness centre, shared kitchen, and luggage storage. Additional perks include a 24-hour front desk, shared lounge, and business centre.

Experience comfort and convenience at Country Inn & Suites by Radisson, Katy (Houston West), TX. Book your stay now for a memorable experience!

Important information:

Please note that the credit card indicated at booking will be authorized for 24 hours prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8.4
Based on 571 reviews
Cleanliness: 6
Service: 9.9
Location: 9.9
Room Quality: 8
Amenities: 7.2
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 8.4
R
Rennee Denisse • couple • do
3
2026-11-04 • via Nuitee
C
Carol • couple • us
9
2026-11-04 • via Nuitee
H
Hazel • extended_group • us
9
Pros:

The property was great, clean and smell so good.

Cons:

The breakfast was good not great. But enough to hold you.

2026-11-03 • via Nuitee
E
Ed • couple • us
9
2026-11-01 • via Nuitee
R
Robert • couple • us
8
Not my first choice, but not in last place either.
Pros:

Newer, larger and clean.

Cons:

They don’t have contactless payments. Get with the 21st-century.

2026-11-01 • via Nuitee
E
Edyarlin • solo_traveller • us
9
Excelente Ubicación, atención y servicio.
Pros:

Si tiene un olor muy agradable

Cons:

Todo estaba en buen estado

2026-10-30 • via Nuitee
N
Noah • family_with_children • us
5
Pros:

Location. Breakfast was good..

Cons:

Stayed 3 days and asked for room 223 to be cleaned... they forgot to clean. The room A/C hissed constantly... no remedy!
The bathroom shower sliding glass doors were very difficult to open & close!
The walking around bathroom was missing.
The bathroom was missing one of two paintings... the wall nails to hang a picture was a bad look. Negligent.
Asked for a blanket and they gave us an old comforter... said they did not have blankets!
Raddison Hotel Corporate needs to do a walk through of this property!

2026-10-21 • via Nuitee
M
Michelle • family_with_children • us
9
2026-10-21 • via Nuitee
N
Noman • family_with_children • us
6
2026-10-19 • via Nuitee
A
Amanda • couple • us
10
2026-10-19 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-10-16 • via Nuitee
A
Alfred • couple • nl
7
Pros:

Comfort

Cons:

Ontbijt en altijd weer dat plastic bestek

2026-10-16 • via Nuitee
K
Kevin • solo_traveller • us
7
It was nice property
Cons:

Shower was dirty

2026-10-15 • via Nuitee
A
Angela • couple • us
10
Pros:

Clean and quite peaceful

Cons:

N/a

2026-10-14 • via Nuitee
A
Alejandro • couple • us
10
Pros:

Everything clean

Cons:

The lady who runs the breakfast area was closing 30-40 minutes before the hour and makes us run to get our food even in the rules says breakfast last hour 10:00am

2026-10-13 • via Nuitee
F
Femi • couple • us
10
2026-10-11 • via Nuitee
G
Gary • solo_traveller • us
10
2026-10-07 • via Nuitee
A
April • couple • us
1
I will never stay again and make sure I listen to the reviews.
Pros:

The receptionist was nice

Cons:

This was the worse experience for my one night stay, switch rooms twice due to it not being clean and after the second room I just gave up complaining. I ended up just having to deal with it as it was only a one night stay. Hair all in shower and on top of sink, the bed sheets had stains. I had to go out and buy new bed sheets to put on just to go to sleep. Also, the bed was hard as a rock, needs to be replaced because you could feel the springs as you moved in the bed. Woke up with back pain. Whoever FLOR is as housekeeping needs to be fired because she ain’t cleaning!

2026-09-19 • via Nuitee
D
Duy • solo_traveller • vn
8
2026-09-16 • via Nuitee
M
Mallory • family_with_children • us
8
Pros:

Very close to the mall and restaurants

Cons:

The employees were ver nice and welcoming.

2026-09-14 • via Nuitee