Hampton Inn & Suites San Antonio-Downtown/Market Square

Hotels
•
Hampton Inn
8.4 (898 reviews)
411 South Flores Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Poor breakfast quality
Extra parking fees
Uncomfortable beds

Categories

Cleanliness
8.04
Multiple comments indicate cleanliness issues and outdated facilities.
Service
9.51
Exceptional service from staff, particularly noted in several reviews.
Location
9.55
Positive feedback about the location being close to attractions.
Room Quality
8.5
Rooms were noted as clean and spacious, but some furnishings were outdated.
Amenities
7.53
Limited amenities referenced; parking fees and no free Wi-Fi mentioned.
Value for Money
7.99
Concerns over pricing in relation to the quality of amenities.
Food and Beverage
7.04
Consistent complaints about the quality of breakfast and food service.
Overall Experience
9.01
Mixed feelings but primarily positive experiences except for breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:45

Property Description

Indulge in City Center Comforts

Convenient Amenities: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the on-site fitness centre. Stay connected with complimentary wireless internet in each guest room.

Cozy Accommodations: Unwind in guest rooms equipped with essential amenities such as a cable TV, work desk, and ironing facilities. For added convenience, a refrigerator and coffee machine are also included for your comfort.

Explore with Ease: Immerse yourself in the vibrant city life as the hotel's prime location near Market Square allows easy access to the River Walk district and the historic Alamo site. Book your stay at Hampton Inn & Suites San Antonio-Downtown, Market Square for a memorable experience.

Important information:

Please note: Parking cannot accommodate large trucks. Only 1 vehicle can be accommodated per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 898 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 9.01
I
Irene • couple • us
9
2026-04-11 • via Nuitee
E
Erika • solo_traveller • us
10
Great staff!
Pros:

We stay here 3 nights.
The front desk staff was great and very helpful, the breakfast was really good everything organized and different items to choose from, the grandchildren ages 5-12 enjoyed the indoor pool, we will definitely stay here again!

2026-04-08 • via Nuitee
A
Ada • family_with_children • us
10
Excellent
Pros:

Location

Cons:

Limited free parking space

2026-04-06 • via Nuitee
T
Tze • family_with_children • us
10
2026-04-06 • via Nuitee
H
Heather • couple • ca
9
Took a busin ss card so we can tell friends if a good place to stay and also if we come back thus wa
Pros:

The breakfast was good. Walking distance to the River Walk, very clean.

Cons:

Breakfast could have been warmer.

2026-04-02 • via Nuitee
T
Tze • family_with_children • us
10
Pros:

Clean and quiet

2026-03-30 • via Nuitee
O
Oziel • solo_traveller • us
8
Pros:

Clean beds

Cons:

Small gym hardly any equipment

2026-03-30 • via Nuitee
L
Luna • couple • us
10
My wife and I had a great time here at Hampton, the Hotel has a clean Pool area , Exercise area, and breakfast as well..
Pros:

Property is perfectly located for shopping and eating out.

Cons:

There was nothing that I could think of that I didn’t like. This property is so perfect in every sense..

2026-03-30 • via Nuitee
E
Erickson • family_with_children • us
10
2026-03-25 • via Nuitee
Łukasz • extended_group • pl
8
2026-03-24 • via Nuitee
M
Matilda • family_with_children • us
4
Unfortunately my stay with you was not good at all
Pros:

The location, as I mentioned, the bed was very comfy

Cons:

Lack of hygiene, the toilet has hair and not clean well, no trash can next to toilet mirror, the smell of carpet was bad, Very annoying steps and sounds all night. The price compared with my stay experience is too high

2026-03-23 • via Nuitee
V
vanpiaui • couple • br
9
2026-03-23 • via Nuitee
A
Abi Nahed • family_with_children • us
7
2026-03-20 • via Nuitee
O
Omar • family_with_children • us
10
2026-03-18 • via Nuitee
H
Haydee • couple • mx
10
Pros:

El trato del personal de recepción. Muy amables

Cons:

Sin comentarios

2026-03-17 • via Nuitee
J
Jamie • family_with_children • us
10
Nice, clean quiet place to stay with in a good distance of downtown and Riverwalk
Pros:

It was clean. It was quiet. Grandsons loved the pool. Breakfast was ok if you like sausage and eggs

Cons:

We wanted to expand our stay but the guy at the front desk acted like he did not understand what we were asking so we left when our time was up

2026-03-17 • via Nuitee
V
Veronica • family_with_children • us
10
Pros:

Th indoor swimming pool

Cons:

Parking is limited

2026-03-16 • via Nuitee
E
Edwin • family_with_children • us
10
2026-03-16 • via Nuitee
C
Christine • family_with_children • us
7
I have mixed feelings about my stay
Pros:

Location and friendly staff

Cons:

Cleanness of room was not to my expectations and parking is unacceptable

2026-03-16 • via Nuitee
N
Nicolas • couple • us
10
2026-03-15 • via Nuitee