Atrium Hotel Mandurah

Hotels
6.9 (6114 reviews)
65 Ormsby Terrace , Mandurah , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (walking distance to restaurants/town centre)
Heated pool, spa and jacuzzi
Friendly and accommodating staff
Good breakfast buffet/food on some visits
On-site parking
Cons:
Rooms dated and in need of renovation
Mold, dirty carpets and inconsistent housekeeping
Worn or uncomfortable lounge/sofa furniture
Perceived poor value for money/overpriced
Old air-conditioning, occasional internet/tech issues
Noise and limited soundproofing

Categories

Cleanliness
4.8
Multiple reviews cite mold in showers, dirty carpets, stained bathroom areas and inconsistent housekeeping—overall cleanliness is a clear weakness.
Service
8
Staff are frequently described as friendly and accommodating at front desk; isolated reports of poor welcome from one duty manager but overall service is a strong point.
Location
9
Repeatedly praised for proximity to town centre, restaurants and Mandurah Central; location is consistently a major positive.
Room Quality
5
Rooms are often described as dated, furniture worn or sagging, small beds in some rooms and in need of renovation—room quality is below average.
Amenities
8.1
Heated pool, spa and jacuzzi are frequently praised and breakfast variety is noted positively; some issues reported (chlorine smell, limited in-room tech) but amenities are generally strong.
Value for Money
5.4
Several guests state the price does not match room condition and call the stay not worth the rate—value is perceived as poor by multiple reviewers.
Food and Beverage
8
Breakfast buffet and some dining receive strong praise, though there are a few reports of limited food availability and service inconsistencies.
Overall Experience
6.9
Mixed experiences: many enjoy the location, pool and friendly staff, but cleanliness, dated rooms and perceived poor value drag the overall impression to a middling score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:18

Property Description

Luxurious Amenities
The Atrium Hotel Mandurah offers a range of luxurious amenities, including a lagoon heated pool, spa, and half tennis courts. Guests can unwind and relax in style during their stay.

Central Location
Conveniently situated just a 5-minute walk from Mandurah's popular foreshore, beach, cinema, and city center, Atrium Hotel provides easy access to the best attractions in the area.

Delicious Dining Options
Indulge in exquisite dining at the Atrium Bar and Restaurant, serving a la carte dishes from Wednesday to Saturday. For other days, the Cafe cabinet offers a variety of chef's delights to satisfy your cravings.

Book your stay at Atrium Hotel Mandurah now to experience luxury, convenience, and culinary excellence.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

We are a cashless venue.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 6114 reviews
Cleanliness: 4.8
Service: 8
Location: 9
Room Quality: 5
Amenities: 8.1
Value for Money: 5.4
Food and Beverage: 8
Overall Experience: 6.9
S
suzanne • couple • au
5
Pros:

Position of hotel, pool and spa facilities . All staff were very nice and reception staff helpful

Cons:

Room very rundown and poor maintenance. Lounge unusable due to no padding over the frame we had to request pillows to be able to sit. Kitchenette cupboards and kickboards damaged and chairs had timber/ laminate peeling off the seats. Curtins were perished and rubber backing coming off allowing light through in patches. Power point had to be replaced as too dangerous to use . Luckily we didn't have to use the air-conditioning as it was barely attached to the wall and very old. Even though it was non smoking there were cigarette buts on the balcony that I had to pick up and bin so not cleaned very well.
We were very disappointed in the state of the room for the money paid and unless they are renovating the room's I would not recommend.

2026-10-24 • via Nuitee
L
Lingling • family_with_children • au
8
Very nice place to stay . Easy to park .
Pros:

Nice staff and beautiful indoor pool and spa

Cons:

There is no gym in the property.

2026-10-24 • via Nuitee
P
Paora • extended_group • au
9
2026-10-23 • via Nuitee
K
Kee Chuan Larry • extended_group • sg
10
Good
Pros:

Convenient. Ample parking. Room generally clean.

Cons:

No microwave.

2026-10-23 • via Nuitee
L
Leanne • solo_traveller • au
5
LA
Pros:

nice view

Cons:

The service i asked for a clean extra blankets as the one i had had marks on it.i got 1 thin blanket from recption after i checked in also mentioned internet no answer on that really n i needed another n nothing also asked for a microwave no one got back to me i also asked about the wifi internet as i was having problems n it actually slowed my phone down n i ended up happening too keep rebooting my own phone i ended disconnecting n none of the apps like Netflix n YouTube wouldnt work ...
So wasnt impressed with standard of housekeeping im a housekeeper/cleaner so i know the standards

2026-10-23 • via Nuitee
J
James • couple • au
7
Location great, Facilities dated.
Pros:

Location.

Cons:

Was not value for money and facility very dated.

2026-10-22 • via Nuitee
H
Heidi • couple • au
7
2026-10-22 • via Nuitee
L
Lynne • couple • au
8
We had a very enjoyable stay at The Atrium Hotel! The rooms were spacious, comfortable and clean.
Pros:

Very interesting! We have never been to a hotel with a swimming pool in the middle.

Cons:

All OK. Nothing to complain about.

2026-10-21 • via Nuitee
B
Barbill7654 • couple • au
9
2026-10-21 • via Nuitee
S
Stuart • solo_traveller • au
10
5 star value
Pros:

Very professional staff clean rooms quite and secured

Cons:

NA

2026-10-20 • via Nuitee
S
Spencer • extended_group • au
5
2026-10-20 • via Nuitee
P
Paul • solo_traveller • au
3
2026-10-20 • via Nuitee
S
sebastian • couple • fr
5
2026-10-18 • via Nuitee
S
Steve • couple • au
8
Pros:

Good location, friendly staff

Cons:

It was fine

2026-10-18 • via Nuitee
A
Ahern • couple • ie
4
Bed was nice but would not recommend to anyone
Pros:

The bed was very comfy

Cons:

The lift in the hotel was broken, there was a filthy dirty table in the room and there was no need for it. There was no socket outlet near the bed. The property is just very dated and needs an upgrade.

2026-10-18 • via Nuitee
S
sebastian • couple • fr
5
2026-10-18 • via Nuitee
L
Lynette • couple • au
8
2026-10-17 • via Nuitee
A
Anthony • solo_traveller • au
7
Janice was lovely and helpful, rooms are dated, limited services.
Pros:

Location

Cons:

No coffee in the morning

2026-10-17 • via Nuitee
D
Dianne • extended_group • au
8
Very enjoyable thank you
Cons:

We thought maybe a light above the bathroom mirror would be great.

2026-10-17 • via Nuitee
E
ElleJay89 • couple • au
9
Pros:

The beds were comfy.

Cons:

The lounge room sofa's. Not very comfortable.

2026-10-17 • via Nuitee