Hôtel Arbois Bettex

Hotels
8 (603 reviews)
15 Route des Crêtes , Saint-Gervais-les-Bains , fr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Sauna
Ski storage
Kid meals
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Dated rooms
Cleanliness issues

Categories

Cleanliness
7.64
Multiple mentions of cleanliness issues, including requests for better upkeep.
Service
9.11
Consistent positive feedback regarding friendly and accommodating staff.
Location
9.15
Frequently praised for its beautiful and convenient location.
Room Quality
7.1
Numerous comments about dated and uncomfortable rooms.
Amenities
8.13
Amenities were appreciated, but there were some criticisms regarding limited offerings.
Value for Money
7.59
Concerns raised about the high price relative to quality.
Food and Beverage
7.14
Mixed feedback with complaints about pricing and portion sizes.
Overall Experience
8.11
Despite some negatives, overall a decent and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:02

Property Description

Mountain Views and Chalet Style Rooms
Hôtel Arbois Bettex offers rooms with stunning mountain views, decorated in a cozy chalet style. Relax and unwind in the comfort of your room while enjoying the picturesque scenery.

Relaxation Space and Savoyard Cuisine
Indulge in the hotel's relaxation space with a sauna after a day of skiing. In the morning, savor a delicious buffet breakfast in the restaurant or have a continental breakfast in your room. Treat yourself to traditional Savoyard cuisine at the on-site restaurant.

Concierge Services and Ski Facilities
Take advantage of the helpful concierge services for recommendations on local activities and ski trip arrangements. The hotel provides lockers for ski equipment and a ski boot heater for your convenience.

Experience the perfect mountain getaway at Hôtel Arbois Bettex. Book now for an unforgettable stay amidst the beauty of Mont Joly's slopes.

Important information:

You can choose to bring your own baby cot or borrow one from reception. (Please see hotel policies).

Please note the relaxation area is open from 10:00 until 19:30 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 30, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8
Based on 603 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
J
JR family_with_children de
8
2026-04-08 via Nuitee
M
MARTINE couple fr
8
Pros:

Un panorama exceptionnel

Cons:

L emplacement du parking

2026-04-08 via Nuitee
A
Alexandre solo_traveller fr
10
2026-04-05 via Nuitee
L
Lucero family_with_children fr
8
Estancia perfecta.
Pros:

La ubicación es perfecta.
Hotel agradable y bonito, tal y como esperaba.

Cons:

Podrían elegir un hilo de música más adecuado

2026-04-02 via Nuitee
P
philippe couple ch
8
2026-04-02 via Nuitee
D
DOMINIQUE couple fr
10
5⁵,n
Pros:

Emplacement exceptionnel accès direct aux pistes de ski et aux remontées par téléphérique
Chambre typique des chalets de montagne avec tout le nécessaire
Bar..restaurant...spa...parfait pour moi !

Cons:

Parking assez éloigné mais c'est logique puisque l hôtel est implanté la zone de ski
J y retourne pour mes prochaines vacances en montagne

2026-04-01 via Nuitee
B
Benoit family_with_children fr
8
Pros:

chambre spacieuse avec une belle vue.
On a un accès direct aux pistes et on peut faire des balades à pieds.

Cons:

Pas d'ascenseur, ce n'est pas un réel problème, mais il faut le prendre en compte.
La route n'arrive pas directement à l'hotel, il faut traverser la piste ou gravir des escaliers; à prévoir pour les baggages.
Le restaurant n'est pas exceptionnel. Les plats sont trop cher et peu variés. Le petit déj étaient bien mais trop cher.

2026-04-01 via Nuitee
P
pascal solo_traveller ch
8
2026-03-31 via Nuitee
J
JOURDAN couple fr
7
Pros:

L'emplacement

Cons:

L'hôtel nécessite un rafraîchissement

2026-03-29 via Nuitee
T
Thomas Peter couple de
8
2026-03-27 via Nuitee
O
olivier extended_group fr
6
Pros:

emplacement

Cons:

service assez moyen

2026-03-27 via Nuitee
G
GUILLOUD family_with_children fr
8
2026-03-27 via Nuitee
C
CAROLINE couple fr
8
Pros:

Séjour très agréable. Très bon petit déjeuner, produits variés et de qualité. Super situation à proximité des pistes. Chambre et lit très confortables. Hotel bien entretenu malgré sa construction ancienne.

Cons:

Il y avait un bruit de soufflerie la nuit qui semblait provenir de l'extérieur, pas très très fort mais qui néanmoins nous a un peu gênés au début de notre séjour surtout.

2026-03-26 via Nuitee
N
Nawelle couple fr
7
Au top!
Pros:

La situation pied des pistes, le confort du lit et la vue de notre chambre. On sent que les chambres auraient besoin d'un petit rafraîchissement mais toit de meme tres clean!!

Cons:

RAS

2026-03-24 via Nuitee
N
Nancy solo_traveller fr
9
Overall a wonderful spot to get away from it all in the mountains.
Pros:

The breakfast room with its view of the mountains, the friendly and very helpful staff (reception, cleaning and wait staff), my view of the mountains from my room, the small relaxation nooks, the fact that my room was cosy and warm, and the location of the hotel itself ie close to the lifts and ski rental (although for various reasons I didn’t ski on this trip).

Cons:

The limited menu of your restaurant which otherwise would probably have been okay except for the fact that I felt the food was overpriced for what it was. The buffet breakfast was a pleasant exception.

2026-03-24 via Nuitee
L
Léa family_with_children fr
8
Pros:

La vue, l'emplacement, la déco...

Cons:

Lit ajouté pour un enfant avec un gros trou au milieu (pas de lattes)
Pas assez de prises pour brancher téléphones et théière. Une seule prise derrière la table de nuit fonctionnait.

2026-03-23 via Nuitee
X
XAVIER family_with_children fr
8
2026-03-23 via Nuitee
S
sylvie couple fr
5
Décevant
Pros:

Très bon emplacement

Cons:

Hotel vieillissant
Très bruyant

2026-03-21 via Nuitee
B
bernard couple be
8
Situation exceptionnelle mais pas pratique pour des moins jeunes
Pros:

La situation pour le skieur .mais nous avons loyer un loker à ski à l extérieur de l hôtel et pour arriver à l hôtel avec nos bagages nous devons monter 80 marches chaque fois que
Nous quittons la station et l hôtel n a pas d ascenseur non plus donc de nouveau des marches jusque la chambre🥲🥲

Cons:

Manque de modernité chambre très vieillottes

2026-03-21 via Nuitee
C
camille extended_group fr
8
2026-03-20 via Nuitee