Hôtel Arbois Bettex

Hotels
8 (567 reviews)
15 Route des Crêtes , Saint-Gervais-les-Bains , fr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Sauna
Ski storage
Kid meals
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Dated rooms
Cleanliness issues

Categories

Cleanliness
7.64
Multiple mentions of cleanliness issues, including requests for better upkeep.
Service
9.11
Consistent positive feedback regarding friendly and accommodating staff.
Location
9.15
Frequently praised for its beautiful and convenient location.
Room Quality
7.1
Numerous comments about dated and uncomfortable rooms.
Amenities
8.13
Amenities were appreciated, but there were some criticisms regarding limited offerings.
Value for Money
7.59
Concerns raised about the high price relative to quality.
Food and Beverage
7.14
Mixed feedback with complaints about pricing and portion sizes.
Overall Experience
8.11
Despite some negatives, overall a decent and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:02

Property Description

Mountain Views and Chalet Style Rooms
Hôtel Arbois Bettex offers rooms with stunning mountain views, decorated in a cozy chalet style. Relax and unwind in the comfort of your room while enjoying the picturesque scenery.

Relaxation Space and Savoyard Cuisine
Indulge in the hotel's relaxation space with a sauna after a day of skiing. In the morning, savor a delicious buffet breakfast in the restaurant or have a continental breakfast in your room. Treat yourself to traditional Savoyard cuisine at the on-site restaurant.

Concierge Services and Ski Facilities
Take advantage of the helpful concierge services for recommendations on local activities and ski trip arrangements. The hotel provides lockers for ski equipment and a ski boot heater for your convenience.

Experience the perfect mountain getaway at Hôtel Arbois Bettex. Book now for an unforgettable stay amidst the beauty of Mont Joly's slopes.

Important information:

You can choose to bring your own baby cot or borrow one from reception. (Please see hotel policies).

Please note the relaxation area is open from 10:00 until 19:30 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 30, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8
Based on 567 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
S
sylvie couple fr
5
Décevant
Pros:

Très bon emplacement

Cons:

Hotel vieillissant
Très bruyant

2026-03-21 via Nuitee
B
bernard couple be
8
Situation exceptionnelle mais pas pratique pour des moins jeunes
Pros:

La situation pour le skieur .mais nous avons loyer un loker à ski à l extérieur de l hôtel et pour arriver à l hôtel avec nos bagages nous devons monter 80 marches chaque fois que
Nous quittons la station et l hôtel n a pas d ascenseur non plus donc de nouveau des marches jusque la chambre🥲🥲

Cons:

Manque de modernité chambre très vieillottes

2026-03-21 via Nuitee
C
camille extended_group fr
8
2026-03-20 via Nuitee
J
Jean-claude couple fr
8
Bon séjour !
Pros:

Le personnel, l’emplacement

Cons:

Un petit rafraîchissement des salles de bain serait un atout complémentaire

2026-03-19 via Nuitee
F
FLORIANE solo_traveller fr
8
Idéalement située au pied des pistes
Pros:

Magnifique vue sur le Mont Blanc. Chambre typiquement savoyarde, joli balcon

Cons:

Salle de bain un peu vieillotte

2026-03-18 via Nuitee
D
Dominic family_with_children us
8
Great location, reasonable value, but the resort is great for family skiing
Pros:

Great location

Cons:

The room felt a little dated and there is no real shower in the room just a handheld shower head

2026-03-17 via Nuitee
S
Sarouche74 extended_group fr
7
Bien pour venir skier un week-end
Pros:

L'hôtel est situé au pied des pistes, emplacement idéal si vous souhaitez skier!
Personnel jeune et très sympa
Le petit déjeuner était plutôt bon, en revanche le prix est un peu élevé pour la qualité et diversification des produits proposés.
Sinon l'hôtel était calme

Cons:

L'hôtel a un grand besoin de rénovation, les chambres sont dans leur "jus", moquette tachée, salle de bains vieillissante. Des prises et interrupteurs qui ne fonctionnent pas. Et une forte odeur de tabac dans les couloirs malheureusement.

2026-03-16 via Nuitee
G
Gutierrez extended_group ch
9
super location et accueil
Pros:

SPA

2026-03-16 via Nuitee
C
Camille couple fr
5
2026-03-16 via Nuitee
L
Lee family_with_children gb
8
Amazing location. Breakfast was very good (value
Pros:

Location is amazing for accessing the slopes. The rooms were basic, but clean and comfortable

Cons:

Price of evening meals/variety
Lack of shower - there was a hose attachment to the bath taps, but no hook to enable you to stand and shower
No bin and no hooks to hang jackets on etc

2026-03-16 via Nuitee
L
Laurence couple fr
5
Décevant
Pros:

Décevant l’accès est difficile et les chambres très vieilotes la salle de bains déprimante tout cela mériterait d’être plus que rafraîchies rénovées serait le mieux

Cons:

Tout même le restaurant était moyen

2026-03-15 via Nuitee
C
cedric couple fr
6
Hôtel années 80 sur pistes
Pros:

Sur les
Pistes

Cons:

Vieillot. Salle de bains dépassée. Huisseries années 80. TV dans la chambre de 30 cm de diamètre, avec 6 chaînes, et inregardable du fait de la pixelisation. Service petit dej absolument dépassé le samedi matin pour lequel il a fallu 30 min pour décongeler du pain…

2026-03-15 via Nuitee
B
Breuillac couple fr
9
Pros:

le restaurant était très bien

2026-03-13 via Nuitee
P
Patrick solo_traveller fr
7
Pros:

Le cadre

Cons:

Renseignements donnés à l’accueil oublie de donner les codes pour l’accès au parking
Obligé de transporter les bagages sur une longue distance

2026-03-11 via Nuitee
A
Anna solo_traveller it
9
Pros:

Camera molto grande con terrazza vista Monte Bianco.
Incluso nel prezzo della camera è compreso l'ingresso alla sauna, sempre piacevole dopo una giornata di sci.
Ero in mezza pensione, colazione classica e cena di ottima qualità.
Ci tornerei.

Cons:

La porta finestra della mia camera non si chiudeva bene, quindi entrava parecchia aria. Ma chiudendo le persiane la sera non entrava freddo.

2026-03-11 via Nuitee
P
Plagnol couple fr
9
Super séjour !
Pros:

Le placement au pied des pistes est absolument incroyable ! Le restaurant et la demi pension sont parfaites pour les skieurs n’ayant pas envie de redescendre sur saint Gervais en voiture le soir.

Cons:

Un des matelas de notre chambre était très abîmé. Nous l’avons signalé et il sera changé prochainement.

2026-03-09 via Nuitee
C
Celia couple gb
6
Excellent weather. Good skiing.
Pros:

Bath good. Location excellent.

Cons:

Dining room menu limited. Same each day.

2026-03-09 via Nuitee
E
Els extended_group nl
7
Prima hotel
Pros:

De locatie, zou wel de iets luxere kamers boeken.

Cons:

Als tip zou ik iets maken om de douchekop op te hangen. Het restaurant is gezellig maar vond de keuze aan gerechten beperkt, helemaal als vegetariër.

2026-03-06 via Nuitee
E
Emanuele family_with_children fr
8
Perfect location for ski
Pros:

Literally on the ski tracks, close to all facilities, ski school, ski rent. Helpful personnel and warm rooms. The kids appreciated the little gift left for them in their beds.

Cons:

The ski lockers are really crumped, there's a lot of space I would have preferred not to play tetris every day to get my skis and put them back inside. The restaurant is good but pricey and with limited menu.

2026-03-05 via Nuitee
S
Sofie couple be
8
Pros:

Het personeel

2026-02-25 via Nuitee