Grand Zuri BSD City

Hotels
9.6 (154 reviews)
Jalan Pahlawan Seribu Kavling Ocean Walk Blok CBD Lot 6 BSD City , Serpong , id

Free

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Good Service
Delicious Food
Good Location
Cons:
Small Pool
Breakfast Variety

Categories

Cleanliness
9.28
The hotel is clean, but some guests noted presentation issues.
Service
9.75
Professional services were highlighted positively in multiple reviews.
Location
9.79
Good location mentioned in reviews contributing to a positive experience.
Room Quality
9.74
Rooms are clean and well-maintained, contributing to guest satisfaction.
Amenities
8.77
Some amenities like the pool were noted as too small.
Value for Money
9.73
Excellent value for money relative to the experience provided.
Food and Beverage
9.78
Breakfast was praised, but with a need for improvement in variety.
Overall Experience
9.99
Overall, guests enjoyed their stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:50

Property Description

Luxurious Dining and Relaxation
Indulge in a culinary journey with our 2 dining options and unwind by the outdoor swimming pool for the ultimate relaxation.

Modern Comfort and Convenience
Experience modern interiors, ample natural light, and essential amenities in our air-conditioned rooms, ensuring a comfortable stay.

Wellness and Business Facilities
Stay fit at the gym, rejuvenate at the spa, or utilize our business center for your professional needs. Our 24-hour front desk is always ready to assist you.

Experience the epitome of comfort and convenience at Grand Zuri BSD City. Book now for an unforgettable stay!

Important information:

Please note that the property will send guests a credit card authorization form after they book to guarantee the reservation.

Please note that the hotel will undergo renovations on a certain floor start on May 15, 2023, from 9 a.m to 6 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for Rp 400,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 154 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.74
Amenities: 8.77
Value for Money: 9.73
Food and Beverage: 9.78
Overall Experience: 9.99
J
Juan Carlos couple nl
9
Lovely place
Pros:

The kindness of the staff

Cons:

Simply magnificentŕ

2026-03-09 via Nuitee
A
Anggita family_with_children id
10
I love it much! Thank you ♥️
Pros:

A lot! Love the swimming pool, love the cleanness, love the hospitality, love the breakfast service. All were excellent 👍🏻

Cons:

None

2026-01-21 via Nuitee
S
Steven couple gb
8
weekend in BSD
Pros:

room was excellent, hotel is pleasant.

Cons:

exit from underground car park not good for lower cars

2026-01-12 via Nuitee
A
Angga So solo_traveller id
8
Pros:

Lokasi strategis, dekat dengan tempat saya bekerja. Kebersihan baik - sesuai standart. Menurut saya makanan biasa saja - cukup dan dapat dinikmati.

Cons:

Tidak seperti saya, ada beberapa tamu yang bahkan bertanya kepada saya tempat resto di lantai berapa ? Karena tidak ada informasi yang bisa di tempel di lift, untuk lokasi lantai2. Atau di tempel tapi di tempat yang tidak mudah dilihat, karena saya sendiri tidak melihatnya.

2026-01-07 via Nuitee
R
Riana Magdalena couple tw
10
Nice hotel to stay with family
Pros:

The breakfast was nice, hotel clean, but the pool too small

Cons:

Nice vibe and good view

2025-12-24 via Nuitee
R
riskap259 Family
10
Stay with family
Pros:

Good location,delicious food happy familiy stay here ,good service thanks saeful.the best grand zuri hotel bsd city.

2025-09-27 via Tripadvisor
Y
Yi-Ting
10
Pros:

Very nice, professional services

2025-09-26 via Nuitee
E
EDWARD CHARLES family_with_children my
10
Me & My family Happily stayed at the hotel 🏨 Very good
Pros:

Very Good place 🤝

Cons:

Nothing

2025-09-08 via Nuitee
A
Alexander solo_traveller dk
10
2025-08-31 via Nuitee
D
DHAMMIKA solo_traveller lk
8
2025-08-15 via Nuitee
P
Purna Sulastya family_with_children id
7
Pros:

location and cleanliness

Cons:

breakfast

2025-08-10 via Nuitee
E
Excursion08161991352 Business
10
Nice Hotel
Pros:

Good food
Good taste
Lots of variety
Good location near tol
Meeting room and rooms are clean
Good services and humble staff

2025-08-01 via Tripadvisor
P
Paloma couple id
9
2025-07-25 via Nuitee
V
vinka couple au
8
2025-07-16 via Nuitee
E
Edward couple au
7
Pros:

Good selection

2025-07-08 via Nuitee
D
Dhammika group lk
8
Very good
2025-06-23 via Nuitee
H
Heiland solo traveller id
10
Exceptional
2025-06-13 via Nuitee
D
Dhammika with friends lk
8
Very good
2025-05-31 via Nuitee
C
Climber00913018754 Business
10
Bisnis trip
Pros:

This hotel is amazing! Strategic location, clean and comfortable room, and very friendly and helpful standard.
Tried traditional massage with Ms Maya professional and patient therapist.
I highly recommend this hotel for vacation or business trip.

2025-05-30 via Tripadvisor
C
Ctobing young couple id
8
Very good
2025-05-15 via Nuitee