Hôtel L'Empress

Hotels
•
Independent
8.4 (1106 reviews)
360, montee Industrielle-et-Commerciale, Rimouski, Quebec, G5M 1X1 , Rimouski , CA
1-418-7236944

listing image 1
Show all photos

Facilities

Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Concierge service
Golfing nearby
Downhill skiing nearby
Cross-country skiing nearby
Kayaking nearby
See all facilities

Review Highlights

Pros:
Great location
Good service
Nice room size
Cons:
Cleanliness issues
High price
No breakfast options

Categories

Cleanliness
7.73
Several reviews noted issues with cleanliness such as unclean floors and limited bathroom cleanliness.
Service
9.2
Positive mentions of service, particularly satisfactory responses to requests for extra blankets.
Location
9.24
Highlighted as a strong point with convenient proximity to shops and services.
Room Quality
8.19
Mixed sentiments; good room size but some issues with outdated decor and comfort.
Amenities
8.72
Amenities such as an on-site restaurant were positively received.
Value for Money
7.68
Comments reflect that the price was considered high for the quality offered.
Food and Beverage
7.73
The lack of breakfast options was mentioned negatively.
Overall Experience
8.7
General enjoyment with noted areas for improvement but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:56

Property Description

Welcome to Hôtel L'Empress, your cozy retreat in the heart of Rimouski!

Modern Comforts
Relax in one of our 62 air-conditioned rooms equipped with flat-screen TVs and refrigerators. Enjoy complimentary wireless internet access to keep you connected throughout your stay.

Dining & Drinks
Savor delicious meals at our on-site restaurant, La Cage, or unwind with your favorite drink at our bar/lounge. Prefer to stay in? Take advantage of our convenient room service during limited hours.

Convenient Amenities
Our hotel provides express check-out, concierge services, and dry cleaning/laundry services to enhance your experience. Plus, enjoy free self-parking for easy access to local attractions.

Don’t miss your chance to experience all that Hôtel L'Empress has to offer—book your stay today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYY

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.4
Based on 1106 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
C
Caroline • family_with_children • ca
4
Pros:

Le personnel très gentil et accueillant

Cons:

Lit très bas, on avait presque l'impression de dormir au sol. Tellement que ma mère, vieillissante, avait de la difficulté à passer de la position assise à debout. Matelas vieux et vraiment pas confortables. Désolée

2026-03-21 • via Nuitee
J
Josee • couple • ca
10
2026-03-16 • via Nuitee
V
Véronique • family_with_children • ca
6
Cons:

Pas de déjeuner

2026-03-16 • via Nuitee
L
Livain • couple • ca
8
2026-03-14 • via Nuitee
K
Karine • family_with_children • ca
10
2026-03-09 • via Nuitee
M
Marie-Claire • family_with_children • ca
6
2026-03-09 • via Nuitee
C
Charles • couple • ca
6
2026-03-08 • via Nuitee
A
Alyson • family_with_children • ca
10
2026-03-08 • via Nuitee
L
Linda • family_with_children • ca
6
Pros:

Belle chambre

Cons:

Beaucoup trop bruyant.

2026-03-08 • via Nuitee
A
adolphe • couple • ca
10
Je vais retourné
2026-03-08 • via Nuitee
M
Marjolaine • couple • ca
7
Correct
Pros:

Tranquille

Cons:

Pas de micro onde dans les chambres

2026-03-05 • via Nuitee
J
James • couple • us
1
2026-03-05 • via Nuitee
M
Mariely • family_with_children • ca
4
Décevant
Pros:

L’hôtel est bien situé

Cons:

Presque tout, chambre pas propre, personnel de week end peu cordial. On est une famille avec jeunes enfants et on nous a mis au 2e étage sans ascenseur avec tous les bagages. Lorsqu’on a mentionné que notre chambre était de mauvaise qualité et peu propre, on ne nous a pas offert une autre chambre. Les entrées étaient glacées et aucun sel n’a été mis. Très décevant comme séjour, nous avons écourté.

2026-03-04 • via Nuitee
N
Nancy • couple • ca
8
Pros:

Bien situer mais pas assez de stationnement pour remorque de motoneige

2026-03-03 • via Nuitee
H
Helene • extended_group • ca
8
Pros:

La chambre était très propre et l’emplacement près des magasins

Cons:

Les gens à l’accueil ne sont pas très souriant

2026-03-03 • via Nuitee
A
Amelie • couple • ca
10
2026-03-03 • via Nuitee
M
Marc • solo_traveller • ca
9
2026-03-01 • via Nuitee
K
Katia • solo_traveller • ca
6
2026-03-01 • via Nuitee
F
Francois • couple • ca
10
Confortable
Pros:

Tout était parfait comme d habitude

Cons:

Rien

2026-02-28 • via Nuitee
C
Carole • couple • ca
5
Cons:

La propreté de la moisissure au plafond dans la salle de bain et le plancher pas vraiment propre

2026-02-27 • via Nuitee