Hôtel l'Empress

Hotels
8.4 (1135 reviews)
360 Montée Industrielle-et-Commerciale , Rimouski , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Good service
Nice room size
Cons:
Cleanliness issues
High price
No breakfast options

Categories

Cleanliness
7.73
Several reviews noted issues with cleanliness such as unclean floors and limited bathroom cleanliness.
Service
9.2
Positive mentions of service, particularly satisfactory responses to requests for extra blankets.
Location
9.24
Highlighted as a strong point with convenient proximity to shops and services.
Room Quality
8.19
Mixed sentiments; good room size but some issues with outdated decor and comfort.
Amenities
8.72
Amenities such as an on-site restaurant were positively received.
Value for Money
7.68
Comments reflect that the price was considered high for the quality offered.
Food and Beverage
7.73
The lack of breakfast options was mentioned negatively.
Overall Experience
8.7
General enjoyment with noted areas for improvement but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:56

Property Description

Convenient Location
Located just 5 minutes from Carrefour Rimouski shopping centre and 10 minutes from Rimouski city centre, Hotel L’Empress offers easy access to both shopping and local attractions.

On-Site Restaurant
Enjoy the convenience of dining at Cage Aux Sports restaurant and terrace, offering a variety of grilled menu items and equipped with flat-screen TVs for watching live sports events.

Modern Amenities
Relax in modern rooms equipped with free Wi-Fi, a TV, en suite bathroom, desk area, and ironing facilities. Room service is also available for your convenience.

Book your stay at Hotel L’Empress now to experience convenience, delicious dining, and modern comforts all in one place.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYY

Location

Guest Reviews

8.4
Based on 1135 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.7
M
Mike • couple • ca
7
Pros:

La chambre

Cons:

L’accueil

2026-03-28 • via Nuitee
S
Sylvie • family_with_children • ca
10
2026-03-28 • via Nuitee
D
Denise • family_with_children • ca
9
Pros:

Hôtel bien situé à proximité des restaurants et du centre commercial.

2026-03-28 • via Nuitee
S
Simon • solo_traveller • ca
8
2026-03-24 • via Nuitee
C
Caroline • family_with_children • ca
4
Pros:

Le personnel très gentil et accueillant

Cons:

Lit très bas, on avait presque l'impression de dormir au sol. Tellement que ma mère, vieillissante, avait de la difficulté à passer de la position assise à debout. Matelas vieux et vraiment pas confortables. Désolée

2026-03-21 • via Nuitee
V
Véronique • family_with_children • ca
6
Cons:

Pas de déjeuner

2026-03-16 • via Nuitee
J
Josee • couple • ca
10
2026-03-16 • via Nuitee
L
Livain • couple • ca
8
2026-03-14 • via Nuitee
M
Marie-Claire • family_with_children • ca
6
2026-03-09 • via Nuitee
K
Karine • family_with_children • ca
10
2026-03-09 • via Nuitee
C
Charles • couple • ca
6
2026-03-08 • via Nuitee
A
Alyson • family_with_children • ca
10
2026-03-08 • via Nuitee
L
Linda • family_with_children • ca
6
Pros:

Belle chambre

Cons:

Beaucoup trop bruyant.

2026-03-08 • via Nuitee
A
adolphe • couple • ca
10
Je vais retourné
2026-03-08 • via Nuitee
M
Marjolaine • couple • ca
7
Correct
Pros:

Tranquille

Cons:

Pas de micro onde dans les chambres

2026-03-05 • via Nuitee
J
James • couple • us
1
2026-03-05 • via Nuitee
M
Mariely • family_with_children • ca
4
Décevant
Pros:

L’hôtel est bien situé

Cons:

Presque tout, chambre pas propre, personnel de week end peu cordial. On est une famille avec jeunes enfants et on nous a mis au 2e étage sans ascenseur avec tous les bagages. Lorsqu’on a mentionné que notre chambre était de mauvaise qualité et peu propre, on ne nous a pas offert une autre chambre. Les entrées étaient glacées et aucun sel n’a été mis. Très décevant comme séjour, nous avons écourté.

2026-03-04 • via Nuitee
N
Nancy • couple • ca
8
Pros:

Bien situer mais pas assez de stationnement pour remorque de motoneige

2026-03-03 • via Nuitee
H
Helene • extended_group • ca
8
Pros:

La chambre était très propre et l’emplacement près des magasins

Cons:

Les gens à l’accueil ne sont pas très souriant

2026-03-03 • via Nuitee
A
Amelie • couple • ca
10
2026-03-03 • via Nuitee