DJ Citi Point Hotel

Hotels
7.8 (1528 reviews)
Pusat Niaga Paya Keladi , Kuala Terengganu , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Currency exchange
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Inadequate cleanliness
Limited amenities
Room comfort issues

Categories

Cleanliness
7.16
Mentioned issues with cleanliness and maintenance such as dirty blankets and room noise.
Service
8.93
Staff received positive remarks for being helpful and friendly.
Location
8.67
Reviews emphasize great location near local attractions like Pasar Payang.
Room Quality
7.32
Several comments pointed out issues with room comfort and noise insulation.
Amenities
6.95
Review mentions missing amenities like a hair dryer and weak shower products.
Value for Money
8.11
Guests found the hotel's price reasonable for the offerings.
Food and Beverage
7.66
General satisfaction with the availability of food and drinks.
Overall Experience
7.63
Mixed reviews overall with some positive and negative experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:57

Property Description

Central Location
Discover Terengganu City with ease - steps away from Chinatown and Maziah Palace, with Shahbandar Jetty nearby.

Modern Comfort
Relax in air-conditioned rooms with flat-screen TVs and private bathrooms for a comfortable stay.

Convenience at Your Fingertips
Enjoy free WiFi throughout the property and 24-hour services like front desk assistance, currency exchange, and luggage storage.

Book now and experience the perfect blend of convenience and comfort at DJ Citi Point Hotel!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In accordance with the latest SOP by the government, we welcome guests who are fully vaccinated.
Guests are considered fully vaccinated 14 days after receiving their 2nd dose in 2-dose series and 28 days after receiving their vaccine in single-dose vaccines
Additionally, we also welcome guests from essential sectors with documentations and emergencies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 0.60 per hour.

Location

Guest Reviews

7.8
Based on 1528 reviews
Cleanliness: 7.16
Service: 8.93
Location: 8.67
Room Quality: 7.32
Amenities: 6.95
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
Z
Zaili Azmi extended_group my
10
Pros:

Di tengah bandar. Dekat dengan Pasar Payang dan Setesen Bas

Cons:

Tiada lif

2026-04-18 via Nuitee
K
kathrina family_with_children my
10
2026-04-17 via Nuitee
N
Nurnadiah family_with_children my
10
Pros:

Will stay again soon..

2026-04-17 via Nuitee
I
Iqbal Abu Latiffi family_with_children my
9
Pros:

Strategic location. Easy access.

2026-04-17 via Nuitee
M
Mohd Shaifuddin family_with_children my
10
Pros:

Good

2026-04-15 via Nuitee
couple my
10
2026-04-14 via Nuitee
D
Dr Mir Allah Dad couple my
8
It is nearby bus terminal, KFC and convenience marts and all attractions were nearby on walking distance
Pros:

Very good

Cons:

Room space was too small but it looks good

2026-04-12 via Nuitee
A
aina nazirah couple my
10
penginapan ini sangat mudah didiami kerana terletak di betul2 bandar ,tidak jauh dengan mall dan sebagainya ,hanya 5 min
Pros:

kemudahan seperti tandas ,plug ,water heater dan sebagainya semua berfungsi dengan sgt baik

Cons:

tiada apa yg kami tidak puas hati

2026-04-12 via Nuitee
A
Ainul solo_traveller my
7
2026-04-11 via Nuitee
A
Awie family_with_children my
10
Pros:

Clean
Hotel staff good in communating with guests either phisically and phone calls..

2026-04-10 via Nuitee
A
Anis couple my
10
2026-04-08 via Nuitee
L
Lftee family_with_children my
8
Overall, it is worth for the money paid
Pros:

The room is clean, and the staff are polite.

Cons:

The shower taps are positioned directly above the head, and water sometimes drips when standing underneath. Additionally, the absence of a lift makes it uncomfortable for elderly people and those carrying heavy luggage. No hair drier provided.

2026-04-06 via Nuitee
N
Nurulfatin extended_group my
7
2026-04-06 via Nuitee
S
Shamshul family_with_children my
9
Pros:

Need drinking 3 in 1 coffee/tea sachets

2026-04-06 via Nuitee
C
Coral solo_traveller my
8
2026-04-05 via Nuitee
M
Muhammad family_with_children my
10
2026-04-04 via Nuitee
R
rapidah couple my
7
Ok
Pros:

Lokasi stategik

Cons:

Sidikit bising bilik sebelah kebersihan biasa saja

2026-04-04 via Nuitee
A
Azhar family_with_children my
10
Pros:

Dekat dengan pusat bandar

2026-04-04 via Nuitee
M
Muhammad Amin family_with_children my
10
2026-04-04 via Nuitee
W
watie1967 family_with_children my
8
Pros:

staff sgt friendly n helpful, tiada lift... tapi mereka tolong bawa beg ke bilik.. tqvm

Cons:

bilik air kecil sedikit Dan air bertakung.. ada nyamuk, kena minta spray from staff bertugas

2026-04-03 via Nuitee