Minerva Grand

Hotels
Independent
7.8 (68 reviews)
Renigunta Road, Near Railway Flyover , Tirupati , IN

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Categories

Cleanliness
2
Many guests expressed dissatisfaction with cleanliness, citing multiple complaints about unclean rooms and maintenance issues.
Service
1.5
Service was severely criticized by guests, with mentions of unresponsive staff, unresolved complaints, and unprofessional conduct from the general manager.
Location
5
Location was not a major focus of reviews, hence received a mid-range rating.
Room Quality
4
Rooms received negative feedback related to maintenance issues, loud noises, and malfunctioning amenities.
Amenities
2.5
Amenities were criticized for their poor maintenance and lack of proper functioning, contributing to the overall negative experience of guests.
Value for Money
1.5
Guests felt the price did not align with the poor quality of service and maintenance provided, resulting in a low rating for value for money.
Food and Beverage
5
Feedback on food and beverage services was not explicitly mentioned, leading to a mid-range rating for this category.
Overall Experience
1
Most reviews expressed extremely negative experiences, specifically pointing out maintenance issues, unresponsiveness of staff, and general manager's ineffectiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 12:24

Property Description

Luxurious Amenities

Take advantage of recreation opportunities such as a fitness center, complimentary wireless internet access, and concierge services, all designed to elevate your stay. Enjoy a meal at Blue Fox or snacks in the coffee shop, followed by room service or a drink at the bar/lounge.

Convenient Services

Featured amenities include a 24-hour business center, complimentary newspapers, and dry cleaning services. Benefit from the roundtrip airport shuttle and free valet parking, ensuring a hassle-free stay.

Cozy Accommodations

Relax in one of the 69 guestrooms offering minibars, LCD televisions, and free Wi-Fi. Unwind with digital programming and DVD players, and refresh in stylish bathrooms with showers and complimentary toiletries. Make Minerva Grand your home in the historical district of Tirupati!

Important information:

* Only registered guests are allowed in the guestrooms.
* No pets and no service animals are allowed at this property.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIR

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

7.8
Based on 68 reviews
Cleanliness: 2
Service: 1.5
Location: 5
Room Quality: 4
Amenities: 2.5
Value for Money: 1.5
Food and Beverage: 5
Overall Experience: 1
R
Road67618486167 Family
2
Worst Maintenace waste GM
Pros:

Worst Maintenace its very bad experience don't book rooms multiple complaints like cleaning, water leakage in roof ceiling, 3rd floor very loud vibrations and sound , A/C not working properly no cooling fans noises complaints to hotel staff no action and irresponsible replay from GM especially useless general manager waste person in hotel industry

2025-03-25 via Tripadvisor
P
priyankav2022 Family
8
Tirupati Hotel in Jul 2024
Pros:

Hotel location is good on the main road. Room size is big for the double bed with extra bed. Breakfast was good and tasty. Staff was very helpful. Sufficient space for the car parking. We reached mid night around 3am and staff was there to help us checkin and take our luggage to the room. Value for Money.

2024-08-20 via Tripadvisor
J
JRAMESH Solo travel in
8
Hotel Grand Minerva...A superior 3 star hotel in Tirupati.
Pros:

I stayed in the imperial room of this hotel for two nights in January,2024.The room was spacious and decent.The bathroom too was spacious and very clean.All the necessary gadgets were provided in the room.The room service was found to be prompt.The break fast served mostly contained south indian food and a few north indian dishes with selected variety of fruits.The entire staff was polite in behaving with the customers and ensured their comfort.The hotel also provides taxi service but the rates appeared to be on higher side.Mr Pawan Kumar,Manager of the hotel,with whom I haa an occasion to meet,was found humble and capable to supervise the entire work.On the whole,the hotel indeed is a superior 3 star hotel in Tirupati.

2024-01-26 via Tripadvisor
T
Tourist52585244321 Family in
8
Good & Clean Hotel
Pros:

Good hotel, adjoining Reliance super market, food quality and staff was good. It was my second stay in this hotel and as expected same was experience. Hotel was also near Govind Raja Swami temple and Maa Padhma Lakshmi Temple. One hour drive for Tirumala Venktesh Prabhu Temple.

2023-12-21 via Tripadvisor
K
KruthiBangalore Family in
10
Great experience
Pros:

Very Good Rooms. Good location. Very Good food. Also extremely high service orientation by the team.

This is my 3rd stay at the hotel and have been always been impressed with service mindset. The rooms are spacious as well and well maintained

2023-08-07 via Tripadvisor
S
supremecheme Family in
8
Good food restaurant
Pros:

This is a chain of hotel from Hyderabad . Hotel is neat and clean. Food is good . Vegetarian. North indian dishes are also available. Difficult to find a table. But lobby and seating are there. Wash rooms are okay. Vallet Parking for visitors .

2023-05-16 via Tripadvisor
M
Madhu
10
Pros:

The in house restaurant is very convenient and provides great food.

2023-02-03 via Nuitee
I
Indirav_999 Family us
4
Not here
Pros:

I stayed at Minerva Grand Tirupati for over three times so far and thus far this was the worst experience. Both the rooms I booked were in the corner and with minimal amenities. The breakfast was a part of the deal per my booking but was informed that it wasn’t at the time of check in. We went to the restaurant and the order had to be placed three times for us to get the order about an hour later. Three different waiters took the order repeatedly. Check out was painful. We were delayed in traffic. I called and informed the front desk. They said they could not wait for another thirty minutes or give me a thirty minute extension. The service has deteriorated.

2023-01-07 via Tripadvisor
T
Tarun
8
Pros:

Good

2022-12-29 via Nuitee
S
Sharan family
6
Pros:

Good room cleanliness but break-fast needs improve in quality

2022-12-19 via Nuitee
M
Murali
6
Pros:

I was very much disappointed with the room condition, especially the bathroom. Difficult to flush the toilet. Very difficult to operate the main room door, every time I had to call for assistance.

2022-12-14 via Nuitee
K
krishnamohan
10
Pros:

Neat and Clean

2022-10-25 via Nuitee
E
Escape32825347663 NONE
2
Not a good place to stay. Explore better hotel.
Pros:

Very bad experience , be careful about check out , we were on way to temple for darshan and forced to come back since it was hotels car and vacate the rooms at 10 pm. The check-out time was 11.00 pm.

2022-10-20 via Tripadvisor
D
dnarendran NONE in
8
Nice restaurants
Pros:

This hotel is one of the most popular choices in the city due to its convenient location. My family had a great time at the restaurant, and I enjoyed the food very much. The restaurant was also very well maintained and clean as well. However, we found that it was very expensive compared to other hotels. The coffee house offered a vegetarian meal, which we enjoyed. The food was really tasty at the Blue Fox. We were able to find both Indian and Chinese dishes on the menu. Despite the old fixtures, the restrooms were in relatively decent condition

2022-07-11 via Tripadvisor
S
Srinath
10
Pros:

Room was clean, AC was working. helpful staff. overall good stay.

2022-06-27 via Nuitee
Y
yesarar Family in
8
Very slow service
Pros:

We went for breakfast. We chose ala carte instead of buffet. It was a wrong decision as the crowd for breakfast was heavy we were out of priority. It took long time even to order, but once they realised things became faster and we enjoyed the food.

2022-06-10 via Tripadvisor
T
Teju family
8
Pros:

Great South Indian buffet breakfast & the property is well maintained hygienic. As well friendly staff too 😊

2022-06-08 via Nuitee
S
SriVallinathP Family in
8
Nice place to stay
Pros:

Nice Neat and Clean. Food is very good Hospitality is good. Centrally located. Spacious parking for a vehicle tasty food with Andhra and south indian dishes. The staff are courteous They will guide us for our questions The family suite room is very much comfortable

2022-05-05 via Tripadvisor
A
Anand family
6
Pros:

Not clean

2022-05-03 via Nuitee
3
391rameshs NONE in
4
Good location bad service
Pros:

We stayed at the hotel after our Tirumala and Kalahasti temple visits.. and had booked 3 rooms which were very good.. At check in i was informed that Complimentary breakfast willbe served at 7 am.. the breakfast was definitely not complimentary, i paid around 329 Rs extra per room for the same.
I had earlier reviews the restaurant for bad food, and i think the hotel needs to pull up its socks.
But what marred our stay there was the loud noises on the 2nd floor middle of the night which disturbed our sleep. After tiring temple visits we expected peace and sleep that wasnot to be. Complained to the lobby manager and all he had to say was sorry and we should have called them..as if they could not hear the noises. Never again Minerva Grand!!

2022-04-23 via Tripadvisor