Grand Zuri Cikarang Jababeka

Hotels
7.8 (124 reviews)
Jl. Niaga Raya Kav AA-2 Jababeka II , Cikarang , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable modern rooms
Cons:
Room cleanliness issues
Breakfast could be improved
Maintenance problems in the suite

Categories

Cleanliness
6.69
The floor wasn't cleaned properly and the toilet flush had issues.
Service
8.66
The staff were generally very friendly and helpful.
Location
9.2
The hotel is in a strategic location with lots of nearby eateries.
Room Quality
7.15
The room maintenance was disappointing for the Presidential Suite.
Amenities
8.18
The pool and gym are clean and well-maintained.
Value for Money
8.14
Overall a good value considering the location and amenities.
Food and Beverage
6.69
The breakfast menu and room service food could be better.
Overall Experience
7.66
A generally enjoyable experience with good location and service, but room quality and cleanliness need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:30

Property Description

Luxurious Accommodation and Convenient Location

The 4-star Grand Zuri Jababeka offers a luxurious stay just a 12-minute drive from Mega Bekasi and Metropolitan Mall. The modern rooms feature flat-screen TVs, free Wi-Fi, and amenities like a tea/coffee maker and in-room safe.

Relaxation and Wellness Amenities

Guests can indulge in massage treatments at the spa, relax in the sauna, or stay active at the fitness centre. 24-hour room service ensures convenience, while laundry and dry cleaning services cater to all needs.

Dining and Entertainment Options

Experience a culinary journey with local and international dishes at the on-site restaurant, and unwind with refreshing drinks at the hotel’s bar.

Book your stay at Grand Zuri Jababeka for a luxurious and convenient experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

7.8
Based on 124 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 7.66
J
Jutanto couple id
8
Nyaman, tenang harga yang ramah membuat ketagihan nginap disini
Pros:

Overall sangat memuaskan dan sangat hospitality , dengan lokasi sangat strategis lokasi di Cikarang Baru dekat dengan mall dan tempat ibadah, dangan harga yang avordable, tersedia smmingpul dan mini gym menjadikan pilihan utama utk menginap kembali di Grnad Zuri bila berkunjung ke Cikarang

Cons:

Loby hotel yang relatif minimalis, dan proses check in yang lumayan agak siang, serta antrian di receptionist ketika check out, mungkin lebih di tingkatkan kembali pelayanannya

2026-08-21 via Nuitee
D
Darren.Lim solo_traveller my
8
2026-08-11 via Nuitee
D
Dimitri solo_traveller be
10
Great hotel
Pros:

Food and facilities

Cons:

All is good here

2026-07-15 via Nuitee
K
Koji solo_traveller jp
9
長期滞在にも短期滞在にも、どちらにもGood!!
Pros:

・客室内のTVがYouTube対応していて、ワールドカップの最新情報を観ることができた

・道路を挟んで目の前にショッピングモールがあり、スーパーマーケット、レストラン、映画館と、非常に充実している

・スイミングプールが思いのほか大きく、子供用と分かれている点

Cons:

特になし

2026-07-04 via Nuitee
K
Koji solo_traveller jp
7
快適に過ごせました
Pros:

徒歩圏内でお店がある点

Cons:

特にはありません

2026-07-03 via Nuitee
W
Wardani solo_traveller id
7
Pros:

Kamarnya bersih ,wangi,

2026-07-03 via Nuitee
K
Koji solo_traveller jp
7
2026-07-03 via Nuitee
P
Pornrapee extended_group th
8
2026-04-29 via Nuitee
M
MsTurquoise family_with_children sg
7
7 months later.
Pros:

As this was our 2nd time stayung at Grand Zuri Presidential Suite, we woyld say the cleanliness of the room was much better in comparison to the last time we were there.

Cons:

1. There seems to be inconsistency of the elevator operations. During our 16 days, there are times both elevators were in operations and another just one in operation, causing waiting time to be longer.

2. There seems to not have any air condition on at the hotel lobby most of the time causing waiting at the lobby on some days felt warm and a bit stuffy.

2026-04-08 via Nuitee
N
Nurhikmah solo_traveller be
9
Was goed
Pros:

Zwembad, restaurant en security staff was heel vriendelijk. De food was lekker.

Cons:

FO staffs moet meer glimlach en respecftvol aan de klant.

2026-04-02 via Nuitee
T
Tatsunari solo_traveller jp
7
2026-03-17 via Nuitee
J
Juro solo_traveller jp
5
Cons:

断食時期の夕方6:00の断食明けの食事時間が想像以上に騒がしく
食事ができる状況ではない、外の客の事も考えてほしい。

2026-03-03 via Nuitee
A
AIANWEN family_with_children ao
8
2026-01-04 via Nuitee
R
Ramadhani family_with_children id
9
Pros:

Great hospitality, nice location, clean and tidy room, good ambience and facility

Cons:

A bit difficult to get in or out the pool (main pool) with only two vertical pool-side ladders. I think it should be provided with steps (undakan) in one or two opposite side

2025-12-27 via Nuitee
S
Sugiasa Agus family_with_children id
9
2025-09-10 via Nuitee
M
MsTurquoise family_with_children sg
7
Awesome location!
Pros:

The staffs were generally very friendly and helpful. The location of the hotel was strategic as there are lots of eateries around.

Cons:

There were a few things that can be better. As we stayed at the Presidential Suite, we were disappointed with the maintanance of the room.

1. The floor doesn't seems to be cleaned properly. We had to use indoor slippers/our own slippers while moving around the room.
2. The toilet flush in the masterbedroom seems to have a problem.
3. The breakfast menu and the room service food could be better.

2025-08-20 via Nuitee
Y
Yadi family_with_children jp
9
2025-07-31 via Nuitee
D
David partner
10
Pros:

Great hotel. The rooms are modern and comfortable. Pool and gym are clean and well-maintained. Location is convenient with a shopping mall across the street.

2025-07-13 via Nuitee
H
Hiro review category business travellers id
7
Good
Pros:

good location

Cons:

need clean pubric space

2025-06-05 via Nuitee
S
Satoshi review category business travellers jp
3
Poor
Pros:

good facility in gym ,,but some electro machin no work,, no chair to put drink, towel,,,no alkohle spray,,

totall room and buliding is new , beauty..
nice BF,,but no staff often,,,

nice free room karaoke, bilkiyard..very good

Cons:

room wall seems very thin,, all voice and speaking at neigher room sound clearly..
some past hair is in bath, toliet room, less cleaning.

kids many,,so noizy in pool

2025-04-21 via Nuitee