WRAP on Southbank

Hotels
Oaks Hotels & Resorts
8.4 (5624 reviews)
133-139 City Road , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
High parking fees
Inconsistent amenities

Categories

Cleanliness
7.06
Several reviews mentioned unclean rooms and issues with maintenance.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.53
Great location noted in multiple reviews as a key advantage.
Room Quality
7.57
Mixed feedback on room quality with some issues noted in comfort and cleanliness.
Amenities
7.52
Amenities such as the pool received mixed reviews; some were disappointed.
Value for Money
8.55
Fair value considering location but some felt misled by pricing.
Food and Beverage
8.01
Room service and dining options received divided feedback.
Overall Experience
8.96
Overall positive experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:44

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at WRAP on Southbank. Our one and two-bedroom apartments offer stunning city views, modern amenities, and spacious living areas.

Convenient Location
Ideally situated just minutes away from popular attractions like Eureka Tower, Southbank Promenade, and Flinders Street Station, our hotel provides easy access to the best that Melbourne has to offer.

Top-Notch Facilities
Enjoy access to our on-site pool, fitness centre, and restaurant during your stay. With free WiFi, a 24-hour reception desk, and fully equipped kitchens in most apartments, we ensure a seamless and enjoyable experience for all our guests.

Book now for an unforgettable stay at WRAP on Southbank.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that for breakfast included rates, the breakfast is a la carte.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.4
Based on 5624 reviews
Cleanliness: 7.06
Service: 10
Location: 9.53
Room Quality: 7.57
Amenities: 7.52
Value for Money: 8.55
Food and Beverage: 8.01
Overall Experience: 8.96
R
Robert couple au
10
Pros:

Fantastic location…great price…parking included …clean room..would stay again & recommend 👍

2026-04-11 via Nuitee
P
Prarthna extended_group nz
9
2026-04-11 via Nuitee
K
Kyeesha extended_group au
8
2026-04-10 via Nuitee
G
Gino couple au
3
2026-04-10 via Nuitee
D
Danielle extended_group au
10
2026-04-10 via Nuitee
H
Henry couple au
8
Overall happy great location
Pros:

Location, clean, good size room, comfortable

Cons:

Lift operations are very difficult mostly wouldn’t work for me and other guests also I couldn’t get to my parking level using my card made it pretty awkward

2026-04-10 via Nuitee
M
Megan extended_group au
7
2026-04-09 via Nuitee
D
Dale extended_group au
10
Pros:

Location , clean & friendly staff

Cons:

Nothing

2026-04-09 via Nuitee
J
Joel family_with_children au
6
2026-04-09 via Nuitee
couple au
8
2026-04-07 via Nuitee
M
Matthew family_with_children au
8
2026-04-07 via Nuitee
T
Tessa couple de
5
Decent for the entry level studio, cost-value is questionable for the higher room type.
Pros:

Great location and nice view from the city view apartment.

Cons:

Our window in the bedroom was broken and the wifi connection wasn't the best. Reception did offer to change our room once we reported it though, and the staff were very friendly and professional.

2026-04-07 via Nuitee
A
aitken solo_traveller au
6
needs love, paint past the landlord special and a logical brain
Pros:

it was in a good location and had good potential looked so inviting coming in, the staff were very kind when checking in and out.

Cons:

it was so underwhelming especially after the grand entrance you enter through. you couldn’t walk past the end of the bed. it was mouldy in the bathroom and the caulk had gone black and just looked perpetually dirty and unclean and there were poorly patched holes in the wall that you couldn’t see with just the beside light on as it was so dark in the room, and just overall needed a lot of TLC, it was very dark with no natural light in the bedroom and very loud all the doors slamming in the hallway. i was staying alone so it was fine but if there have been two of us in there like i’d booked for it would’ve been hell, i had to leave my suitcase in the middle of the living room floor and there was a combined washer and dryer however some of my clothes needed to be hung to dry and there was nowhere to do so and no clotheshorse provided

2026-04-07 via Nuitee
D
Delaney extended_group ae
7
Was good but we do like a shower with soap😂
Pros:

Big apartment, great views, balcony big, location great, can cook for long stays

Cons:

Jumped into shower body wash dispenser empty, hotel restaurant charged 20% extra for public holiday, car parking convenient but expensive

2026-04-06 via Nuitee
F
Fiona couple au
9
Great 👍🏽
2026-04-06 via Nuitee
P
Priddle family_with_children au
9
Very good staff all helpful great location
Pros:

Location

2026-04-06 via Nuitee
M
Massimo couple au
5
Not extremely impressed with the cleanliness.
Pros:

Location

Cons:

Room was not cleaned properly, items left in bathroom cabinet from last guests, also shorts and underwear left in washing machine from last guests. Obviously none of this was properly checked or cleaned by the hotel before giving us our room key. One light was out in the living room, no body wash in the bottle. Not a very pleasant stay if I’m honest.

2026-04-06 via Nuitee
B
Brooke extended_group nz
8
Overall nice stay as we stayed during the Aus GP so was really nice how close walking distance this place was to Southba
Pros:

Was a nice central location with friendly staff and clean enough rooms for our standards. Had a nice view apart from being directly across from another building which blocked most views but no big deal. Rooms were always made up well and towels replaced pretty much daily which we appreciated.

Cons:

Lifts slow despite being 3 but that’s just because there were residents as well.

2026-04-06 via Nuitee
M
Megan family_with_children au
9
2026-04-06 via Nuitee
P
Pauline couple au
10
Great value for money, incredible views
Pros:

Great location, large clean rooms, huge balcony and incredible city views

Cons:

Getting to the car park was painful having to wait and get reception to let you in the lifts.
Long waits at peak times for the lifts

2026-04-06 via Nuitee