WRAP on Southbank

Hotels
•
Oaks Hotels & Resorts
8.4 (5574 reviews)
133-139 City Road , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Cleanliness issues
High parking fees
Inconsistent amenities

Categories

Cleanliness
7.06
Several reviews mentioned unclean rooms and issues with maintenance.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.53
Great location noted in multiple reviews as a key advantage.
Room Quality
7.57
Mixed feedback on room quality with some issues noted in comfort and cleanliness.
Amenities
7.52
Amenities such as the pool received mixed reviews; some were disappointed.
Value for Money
8.55
Fair value considering location but some felt misled by pricing.
Food and Beverage
8.01
Room service and dining options received divided feedback.
Overall Experience
8.96
Overall positive experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:44

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and style at WRAP on Southbank. Our one and two-bedroom apartments offer stunning city views, modern amenities, and spacious living areas.

Convenient Location
Ideally situated just minutes away from popular attractions like Eureka Tower, Southbank Promenade, and Flinders Street Station, our hotel provides easy access to the best that Melbourne has to offer.

Top-Notch Facilities
Enjoy access to our on-site pool, fitness centre, and restaurant during your stay. With free WiFi, a 24-hour reception desk, and fully equipped kitchens in most apartments, we ensure a seamless and enjoyable experience for all our guests.

Book now for an unforgettable stay at WRAP on Southbank.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that for breakfast included rates, the breakfast is a la carte.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8.4
Based on 5574 reviews
Cleanliness: 7.06
Service: 10
Location: 9.53
Room Quality: 7.57
Amenities: 7.52
Value for Money: 8.55
Food and Beverage: 8.01
Overall Experience: 8.96
G
Glenys • family_with_children • au
9
A great location, easy access to major city attractions.
Pros:

A very convenient location, staff were excellent and very responsive to all requests.

2026-03-14 • via Nuitee
L
Louise • family_with_children • au
8
2026-03-14 • via Nuitee
P
Peter • family_with_children • au
10
2026-03-14 • via Nuitee
S
Sophia • couple • au
9
Great location
Pros:

Location & parking for large cars

Cons:

Air conditioning/split system not work & no milks in fridge

2026-03-14 • via Nuitee
R
Ruby • family_with_children • au
6
2026-03-13 • via Nuitee
A
Angela • couple • au
10
2026-03-13 • via Nuitee
S
Sara • extended_group • nz
10
Great location, staff and facilities.
Pros:

Location was excellent and the breakfasts were great.

Cons:

Nothing

2026-03-13 • via Nuitee
N
Nikita • couple • au
1
It was horrid
Pros:

The location

Cons:

Got into our room and it was dirty. The bathroom was dirty, tv was on really loud.

2026-03-13 • via Nuitee
K
Kieran • solo_traveller • au
4
Good location but overall not clean or hygienic at all.
Pros:

Location

Cons:

Property wasn’t clean at all, there was mess in almost every area of the apartment. Never returned my $100 bond either. Wouldn’t let me add video i took on my arrival, but was hole in centre of carpet as soon as walked in and added few photos of mess i was greeted with upon arrival.

2026-03-13 • via Nuitee
D
Dawn • couple • au
8
Disappointing compared to previous stay
Pros:

Staff are very friendly and helpful

Cons:

Wifi reception is terrible. On checkin the bathroom had bulk body/handwashing liquid in shower and handbasin - they were both empty.

2026-03-13 • via Nuitee
A
Allan • couple • au
8
Great location, need better/more room service staff
Pros:

Location was brilliant
Reception staff were friendly and helpful
Restaurant was very good

Cons:

Room/cleaning service was well below expectations

2026-03-13 • via Nuitee
G
Greg • couple • au
7
Good to have a bar and resturant on site.Location is good.
Pros:

Location

Cons:

Lack of basic essentials like Toilet paper ,dish wash liquid,Tea and sugar.
Road noise is an issue.

2026-03-12 • via Nuitee
A
Ashley • couple • au
10
2026-03-11 • via Nuitee
J
Jacob • couple • au
7
2026-03-11 • via Nuitee
A
Alissa • couple • au
10
Perfect location for concerts and events at Rod Laver Arena. Beautiful rooms. Staff were lovely and helpful.
Pros:

Great convenient location. Beautiful and spacious rooms and friendly and helpful staff.

Cons:

Nothing. It was perfect for us.

2026-03-11 • via Nuitee
L
LEONIE • couple • au
4
Disappointing
Pros:

It was clean.

Cons:

Bed uncomfortable. Slept on couch instead. Noisy hallways and traffic ridiculously loud. Took about 25mins to check i

2026-03-11 • via Nuitee
A
Anne • couple • gb
8
Comfortable. Nice stay lovely under rated restaurant
Pros:

Great location easy to access everything Upgrade to one bed apartment from studio.comfortable and clean. Staff friendly. Enjoyed several meals in onsite restaurant

Cons:

Street noise in early hours. Poor selection of tv channels

2026-03-11 • via Nuitee
M
Michaela • couple • au
5
Excellent location 
Pros:

Location

Cons:

Needs a deep clean, main room only has a sun shade not a block out blind so everyone can see in when lights are on so we slept in the spare room which has a block out blind.

2026-03-10 • via Nuitee
E
Emma • couple • au
7
2026-03-10 • via Nuitee
K
Kapryce • couple • au
9
Ticked all the boxes can't wait to stay again
Pros:

Great location in walking distance to food and entertainment. on site restaurant food for breakfast and dinner is amazing

2026-03-09 • via Nuitee