Hotel at the Waldorf

Hotels
6.6 (906 reviews)
1489 East Hastings Street , Vancouver , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Karaoke
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for public transit
Cons:
Dirtiness in rooms
Unsafe surrounding area
High prices for quality

Categories

Cleanliness
5.43
Multiple reviews mentioned dirtiness and a lack of cleanliness in rooms.
Service
8.9
Staff were generally noted as being helpful and friendly.
Location
5.94
The area was described as unsafe and dangerous at night.
Room Quality
5.89
Rooms were described as small and dated with various issues.
Amenities
4.92
Very few amenities mentioned, and several issues with facilities.
Value for Money
7.38
Some reviews indicated high prices for the quality of the hotel.
Food and Beverage
6.93
Food quality was noted positively in one review but limited access to amenities.
Overall Experience
7.4
Overall mixed feelings about the hotel experience, with dissatisfaction and some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:30

Property Description

Modern Amenities and Features
Hotel at the Waldorf, conveniently located just 5 minutes from BC Place, offers a vibrant stay experience in Vancouver. Each room is tastefully decorated with free WiFi, flat-screen TV, and complimentary toiletries ensuring a comfortable stay.

Dining and Entertainment
Indulge in culinary delights at the on-site restaurant or dance the night away at the hotel's nightclub. The perfect blend of gastronomy and entertainment right at your doorstep.

Convenience and Accessibility
With luggage storage, concierge service, and free parking, Waldorf Hotel Vancouver ensures a hassle-free stay. Plus, its proximity to Canada Place and the airport makes it a convenient choice for travelers.

Book your stay now at Hotel at the Waldorf for an unforgettable experience in Vancouver!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

6.6
Based on 906 reviews
Cleanliness: 5.43
Service: 8.9
Location: 5.94
Room Quality: 5.89
Amenities: 4.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 7.4
M
Malie • couple • ca
7
Pros:

Location. Staff friendliness

Cons:

I was concerned my car could be broken into

2026-02-09 • via Nuitee
A
Alexandria • family_with_children • ca
10
Cozy, already booked my next stay
Pros:

Good value and location worked for what we needed

2026-02-08 • via Nuitee
T
Traveler39265236770 • Solo travel • Victoria, Victoria Capital Regional District, Vancouver Island, British Columbia
8
Nothing wrong with this place
Pros:

I’m not sure what all the bad reviews are about. I like to find places that offer good value and this is one of them. For less than $100 in Vancouver, which is not easy to do, I spent the night there. The bed was nice. The pillows were nice. My room was more or less clean. Everything in their worked. It’s not my favourite neighborhood, but if you are looking for a place to spend the night and you don’t want to spend a lot of money, I would say go ahead.

2026-01-28 • via Tripadvisor
O
Olga • solo_traveller • ua
1
2026-01-19 • via Nuitee
M
Maryam • solo_traveller • ca
1
Horrendous
Pros:

Stunk of urine, Disappointed with booking.com’s recommendations. I should get a full refund

Cons:

The location was horrendous, the room stunk of cigarettes and urine. It was a very uncomfortable state.

2026-01-19 • via Nuitee
M
Maksym • couple • pl
1
Cons:

Location, big concentration of homeless people not far from the hotel. Broken blinds and some appliances in the room.

2026-01-19 • via Nuitee
K
Kimberly • solo_traveller • ca
4
NA
Pros:

Eunice!! She was great.

Cons:

Slippery shower, ask for towels

2026-01-19 • via Nuitee
T
Tyler • couple • ca
6
2026-01-19 • via Nuitee
C
Chidera • solo_traveller • ca
1
2026-01-19 • via Nuitee
C
Connors • couple • ca
10
Pros:

everything was pretty great, especially for the price. the restaurant was awesome, delicious food and great service and the staff of the hotel were all very kind and accommodating.

Cons:

this was my first time in Vancouver, so I didnt know the area when booking. the street this hotel is on is famous for its homelessness and drug addiction problem. Personally, I had no issue and overall had a very wonderful stay, me and my friend just stayed in the hotel until we went to the concert we were attending. We didnt see the said problem until we went further up the street.

2026-01-12 • via Nuitee
W
Williams • solo_traveller • us
6
It was a great price, but I don’t think I would stay there again based on how run-down it was.
Pros:

The free parking was a great feature, and the price was cheap.

Cons:

Even though it was dated (which isn’t necessarily a bad thing), it felt a little dirty. The wall had a stain on it, it was freezing when I walked in my room (although I finally figured out how to put the heat on), the bed was slumped down on one side, and the closet was broken. I really enjoyed the kind staff, and the free parking is a great feature. It was also a very close drive to great restaurants.

2026-01-04 • via Nuitee
S
Spurrell • family_with_children • ca
9
Nice, historic hotel
Pros:

Staff were efficient and friendly. Rooms, while dated, were very clean

Cons:

Very expensive for such an old hotel with very few amenities, even though there was an event nearby. Our shower was also very small

2026-01-01 • via Nuitee
T
Tony • couple • ca
8
2025-12-29 • via Nuitee
J
Juergen • couple • ca
5
An iconic Vancouver hotel in need of care.
Pros:

The budget price for a Vancouver hotel is good though it may vary. Staff very willing to correct issues. Good public transit at front door. Able to open window.

Cons:

Not very clean, saw lots of dust and an object under bed headset. Unable to control heat. No face cloth provided. One bedside lamp did not function. Even though staff were asked at check-in for a quiet room, base beats from downstairs club could still be heard. No AC outlet near bed for USB devices. Bring your own extension cord!

2025-12-15 • via Nuitee
J
Johnson • couple • us
10
It was a good experience
Pros:

Very nice and friendly with a good location.

Cons:

Events didn’t let us access the tiki bar/ brewery

2025-12-12 • via Nuitee
T
Takahashi • solo_traveller • jp
5
2025-11-05 • via Nuitee
S
Sean
6
Pros:

Nice place, rustic. Great grill and bar below, gets noisy at night and just a t the edge of a rather rough neighborhood. We were on the quiet side and still could hear lots of music, and people going to the liquor store and traffic...

2025-10-13 • via Nuitee
D
Dena • family
2
Pros:

Do not stay here! This hotel is attached to a bar and loud music was heard and felt in our room until 2 am. We got no sleep. Free parking but it’s behind the hotel and kind of shady. The hotel staff member was nice. Do not stay here unless you do not value sleep and rest.

2025-10-12 • via Nuitee
A
abhishek • family
10
Pros:

Homely environment, staffs are great; treat you like family members which I like. I wish there was a parking around but overall it’s worth your every buck. Thanks again

2025-10-11 • via Nuitee
M
Michael • solo_traveller • ie
7
2025-10-11 • via Nuitee