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Facilities
Property facilities
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Elevator
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Library
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Safe-deposit box at front desk
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Free newspapers in lobby
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Meeting rooms
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Tours/ticket assistance
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Wheelchair accessible parking
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Free reception
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Snack bar/deli
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Free self parking
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Rooftop terrace
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Wheelchair-accessible van parking
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Meeting rooms
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Free WiFi
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24-hour front desk
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Property Description
Luxurious Amenities
Indulge in a wide range of amenities including an indoor tennis court, bicycles for rent, and complimentary wireless internet. The hotel also offers concierge services, barbecue grills, and a business center for your convenience.
Dining and Entertainment
Savor delicious meals at the on-site restaurant or grab a snack at the coffee shop/cafe. Take advantage of 24-hour room service, unwind at the bar/lounge, and join the daily complimentary reception to meet other guests.
Relaxing Accommodations
Stay in one of the 28 guestrooms with flat-screen TVs, private balconies, and complimentary toiletries. Enjoy the serene surroundings with easy access to popular landmarks like the Taj Mahal and Motilal Nehru Park.
Book your stay at Hotel Heaven and Resort for an unforgettable experience in Agra.
Don't miss out on recreational opportunities including an indoor tennis court and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Don't ever get attaracted by online images. Hotel rooms are far away from the images posted on website.
When I checked in at 12:30 PM on 27 Jan 18 Rooms were not ready I requested to get it done but even when I re-entered in evening it again in a bad state.
#1Torn Bedsheet.
#2Bad smelling matress as if someone vomitted.
#3Hotel images show Tea Coffee maker but in actual nothing in room. After requesting it housekeeping gave me tea bag but no milk. Hilarious Black Tea for Indians.
#4 Rusty toilet accessories.
#5 TV not working.
#6 No soap, shampoo and conditioner in toilet.
#7 No phone in room.
This hotel should learn from budget hotel chain like Options that guest expect this all.
Very Bad experience.
The budget of this hotel should not be more than Indian 1000 bucks.
I'm not too picky but the washroom was so dirty and the floor tiles were wet. Toiletries were absent and the garbage an was not even emptied. The room was okey and the staff were nice though.
Washroom was not cleaned. the badding, towel quality was poor. TV was not working properly. No phone connectivity, Tea cattle, drinking water availiable in room.
1.location - not an easy one to tell to the local autos / cabs as mentioned in their website (you have to ask for rajpur chungi area instead of shamshabad road gol market)
2.rooms - not so good, small and not neat and big rooms required more amount which can b felt little costly, there is no fridge and toiletry kit provided.
3. Service - staff service is slow.
4. Food - costly and not worth a dime.
5 WiFi - not working at all.
6. Other services - they are not provideing complementary water bottles to the Indian guests.
the staff was very helpful and nice. room was dusty and kinda dirty. neighborhood was... well i would prefer to stay in nicer neighborhoods usually.
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