Crystal Palace Luxury Hotel

Hotels
•
Independent
7 (39 reviews)
284/68 Moo 5 Pattaya - Naklua Rd., Banglamung, Naklua, Pattaya, Chonburi, 20150 , Pattaya , TH
+66 38 413 536

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Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Concierge service
Wheelchair accessible
Rooftop pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location

Categories

Cleanliness
6.5
Standard quality for this hotel tier.
Service
8
Good service, contributing positively to the stay.
Location
8
Convenient location, easy to access local attractions.
Room Quality
6.5
Standard quality for this hotel tier.
Amenities
6.5
Standard quality for this hotel tier.
Value for Money
6.5
Standard quality for this hotel tier.
Food and Beverage
6.5
Standard quality for this hotel tier.
Overall Experience
7.5
Enjoyable stay at Crystal Palace Luxury Hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:51

Property Description

Experience the ultimate retreat at Crystal Palace Luxury Hotel in vibrant Pattaya.

Relax in Style
Unwind in one of our two luxurious outdoor swimming pools or energize your body at our fully equipped fitness center.

Culinary Delights
Savor authentic Thai cuisine at Outhayan Pleangkao or enjoy a drink at one of our lively bars, perfect for a laid-back evening after a day of exploration.

Business and Beyond
With versatile meeting rooms and complimentary Wi-Fi, our hotel is ideal for both business travelers and leisurely guests alike. Enjoy convenient amenities like a 24-hour front desk, airport shuttle service, and on-site parking.

Book your stay at Crystal Palace Luxury Hotel today for an unforgettable Pattaya experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 39 reviews
Cleanliness: 6.5
Service: 8
Location: 8
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 7.5
S
sai • solo_traveller • ch
10
2026-07-18 • via Nuitee
J
Jiranan • solo_traveller • fr
3
Cons:

ไม่มีแอร์เลย แอร์ไม่เย็น

2026-05-20 • via Nuitee
B
Bakhtiyar • solo_traveller • uz
5
Cons:

Уборка.

2026-05-09 • via Nuitee
C
Charles. Leon • couple • fr
8
Correct sans plus
Pros:

L emplacement

Cons:

Je ne pense pas quince doit un 5 etoiles

2026-05-04 • via Nuitee
A
Arunothai • family_with_children • us
10
2026-04-18 • via Nuitee
B
Bogdan • couple • pl
10
Bardzo polecam.
Pros:

Bardzo ładny kompleks hotelowy. Duże, jasne pokoje, wygodne łóżka. Bardzo dobre śniadania, duży basen. Miły personel.

Cons:

Chyba nie ma nic takiego.

2026-04-13 • via Nuitee
G
Gee Leng • couple • my
9
2026-04-11 • via Nuitee
M
Md Sajjad • family_with_children • ca
2
Very bad service! Doesn’t give amenities like tooth brush etc.the network is very bad.dirty bed sheets,too much mosquito
Pros:

Only bed.

Cons:

Everything

2026-03-28 • via Nuitee
G
Grosser • family_with_children • de
8
Pros:

Freundlich und saubere Zimmer

2026-03-25 • via Nuitee
T
Tawatchai • couple • th
9
2026-03-14 • via Nuitee
T
Tanya • family_with_children • gb
10
2026-03-06 • via Nuitee
D
Diane • solo_traveller • fr
5
Impersonal hotel maybe ok for a couple of nights.
Pros:

Large room comfortable bed .

Cons:

Impersonal noisy hotel. I had people banging on my door shouting in the corridor. No interaction with the staff I was there for 4 weeks.

2026-03-01 • via Nuitee
H
Haberhauer • family_with_children • de
9
Pros:

Alles OK

Cons:

Mit den Bussen war es laut und die Abgase eine Belastung.Vorschlag,vor der Abfahrt sollten sie auf dem Parkplatz parken,wo auch der Motor und die Klimaanlage laufen kann.

2026-02-14 • via Nuitee
G
Göran • family_with_children • se
10
Pros:

Fantastiskt hotell med underbar personal! ⭐⭐⭐⭐⭐
Vi är helnöjda med vår vistelse på Crystal Palace Luxury Hotel i Naklua. Det är ett otroligt trevligt hotell där man verkligen känner sig välkommen från första stund. Personalen över hela hotellet är fantastisk, glada och hjälpsamma.
Rummen är fräscha och rymliga med god städning, och sängarna är mycket sköna vilket garanterade god sömn. Det är tyst och lugnt på nätterna, perfekt för återhämtning. Missa inte frukosten, som är mycket varierad och bra med något för alla smaker. Vi rekommenderar detta hotell varmt och kommer gärna tillbaka! // G & U Lagergren

2026-02-08 • via Nuitee
W
wanchai • couple • th
8
2026-01-19 • via Nuitee
K
kanokrat • extended_group • th
9
2026-01-19 • via Nuitee
C
Celine • extended_group • fr
8
Pros:

Établissement très propre et calme

Cons:

Manque de sourire à la réception
Wifi très faible

2025-11-26 • via Nuitee
T
Tje Kuan • family_with_children • de
8
good service & clean
Pros:

Dear Ms. Pornprapha & Team;

I wanted to extend my sincere thanks for the exceptional service during my recent stay. From the warm welcome at check-in to the attentive housekeeping and thoughtful touches throughout, every detail made my experience truly memorable.
Ms. Pornpraha is very professionalism, friendliness, and willingness to go the extra mile did not go unnoticed. It’s rare to find such consistent hospitality, and I genuinely appreciated the comfort and care you provided.
Looking forward to staying with you again in the future!
Warm regards,
Kuan

Cons:

none

2025-11-21 • via Nuitee
C
Cielo • couple • ph
9
2025-11-17 • via Nuitee
S
Sheila • extended_group • gb
10
Pros:

Clean comfortable and the bell boys were so good and very helpful

2025-11-14 • via Nuitee