Grand Madrid Hotel

Family - Friendly - breakfast amazing

It doesn’t worth for the price I paid very expensive and very poor service no water in the room u have to walk to the lobby and take one glass of water breakfast was not good at all I would never stay in this place very very very bad
Not worth the price

the perssonel service, kept the guess in good way against bad and expensive taxis services

God service og fint rom. Aircondition fungerte bra. Beliggenheten var perfekt.

I liked the place for eating brackfast because of the beautiful view.

I didn't like the area around the property and there wasn't anything in refrigerator such as water.

Çok iyi

Nice location for tourism.. Clean room and friendly staff.

Die Zimmer sind soweit ganz ok, im Bad gibt es keine Steckdose, damit kann man sich z.B. nicht den Bart kürzen. Die Spülung der WCs sind sehr laut. Das Hotel liegt in einer Gegend mit viel Verkehr, wer dagegen empfindlich ist, sollte sich eine andere Unterkunft suchen. Die Klimaanlage ist gut. Man muss die Fenster nachts schließen und die Klima laufen lassen, dann kann man schlafen. Sehr zu empfehlen ist die Terrasse, wo das Frühstücksbuffet morgens angeboten wird. Durch die tolle Aussicht aus der Terrasse werden die Minuspunkte vergessen. Lage ist recht zentral und man viele Sehenswürdigkeiten zu Fuß erreichen.
Die Mitarbeiter sind sehr nett und hilfsbereit.

I did not like the staff

The only good thing about the hotel is its location and the view from restaurant/cafeteria.
The hotel staff is not very welcoming, and communication in English is a big problem.
The rooms are very dull, there is no isolation in walls or doors. You can hear people whispering from other rooms. At times it felt like someone is coming in our room because of no sound isolation on doors and you can see people walking in the corridor from below, thats very uncomfortable.
Beds are extremely noisy. No water pressure in shower if your using warm water.
Toilet looks dirty, and the electricity goes out every 5/10 minutes. We asked so many times for tissue papers, got none.
The room service only makes up the bed, they don’t clean. They didn’t even change our towels once, only hung them up in the room to dry.
There is no minibar, so not possible to make coffee or tea in room.
Lastly, I would not recommend this hotel for people who are looking to have an enjoyable time. This hotel is fine as an emergency, a real emergency. As the overall quality isn’t good. This is definitely not a 4 star.
No idea on what bases people are giving this hotel a strong rating, its very misleading.

The only good thing about the hotel is its location and the view from restaurant/cafeteria.

The hotel staff is not very welcoming, and communication in English is a big problem.

The rooms are very dull, there is no isolation in walls or doors. You can hear people whispering from other rooms. At times it felt like someone is coming in our room because of no sound isolation on doors and you can see people walking in the corridor from below, thats very uncomfortable.

Beds are extremely noisy. No water pressure in shower if your using warm water.

Toilet looks dirty, and the electricity goes out every 5/10 minutes. We asked so many times for tissue papers, got none.

The room service only makes up the bed, they don’t clean. They didn’t even change our towels once, only hung them up in the room to dry.

There is no minibar, so not possible to make coffee or tea in room.

Lastly, I would not recommend this hotel for people who are looking to have an enjoyable time. This hotel is fine as an emergency, a real emergency. As the overall quality isn’t good. This is definitely not a 4 star.

Es war alles gut in Ordnung

Very good hotel if you visiting Blue Mosque and Hagiasophia, Staff is very friendly.

Очень хорошо большое спасибо чисто в комнате хорошие условия

Really my trip wa s wonderful and my room wa s very cute and l feel with my husband with confidence in the hotel. It is really GRAND MADRID

Nice hotel for a short stay, good room with a view of Laleli. Good breakfast although it could've been richer, walking distance to Kapali Charshi. Bed was comfortable, free wifi. A bit noisy from the other rooms.

We stayed at this hotel for a week and the kids loved the breakfast but the mini bar is really expensive so avoid using that & instead purchase drinks from the local shops for a bargain. Over all the hotel is ok.

This hotel is in very bad condition and except for a very nice man in the reception area, no one seem to care much.
The hotel is attached to a clothing store and the reception area is full of boxes and packages of clothes.
The room although large had a very strong tobacco smell. The thermostat did not work. Power went off several times during the stay. Room had paper wall detached. The vent fan in the bathroom was very noisy.
I could not find signs of a pool like the ones showed in the brochure
Breakfast room in the top floor had water stains all over. The dispenser for mineral water in breakfast room had an empty bottle on top and three more empty bottles around, no one care to change it, so I was unable to drink water during breakfast.

Det var bra opphold men svømme basseng er stengt

The room was quite comfortable, some furniture may be old but eveything is clean in general. The staff was really great, they were very polite, processed everything very quickly, were very responsive to requests. The hotel is very good value for money.