The MetroCentre Hotel and Convention Center

Metro Centre - WOW!
Five Stars isn’t enough. This was truly the best experience a traveler, tourist, guest should get while staying in a Hotel.
Staff was amazing, very friendly, very accommodating. The one concierge, Ivan was the best. Resolved any issues not in minutes, seconds and was able to coordinate a smooth transition that enhanced my family’s vacation while in the Philippines.

I can’t recommend any higher than Metro Centre. 5 Stars? The highest I can give, the best I received.

God Bless

This hotel is within the city, markets, malls church restaurants are walking distance and if you prefer to ride, transportation are just outside the hotel doors. Parking is alright. I stayed in the newly built building, more space, nice beddings, clean white towels, the old hotel building wasn’t as spacious. They have buffet the food are delicious and different dish every other day. Check in was easy, staff kind polite and hospitable. The price of the hotel is descent.

Great

Stayed 5 nights at MetroCentre Hotel Bohol in a premium deluxe room on a business trip. I’ve travelled extensively — this was one of the worst hotel experiences I’ve had.

Over the course of my stay, I had to return to reception six separate times because my room key stopped working. Six. Times. No apology, no urgency — just eye-roll service.

Rooms are noisy and disruptive — roosters at dawn, dogs barking, loud music at night. If you’re expecting rest, don’t book here.

Restaurant: Total letdown. Staff outnumber the customers, but still no one takes your order. Food is overpriced and bland. Honestly, you’ll eat better at the nearby McDonald’s.

Breakfast buffet: Pathetic. The omelette station is the only salvageable part. Everything else looks like leftovers from a boarding school cafeteria.

Laundry disaster: I handed in some business shirts to be washed — they came back shrunken by three sizes. Completely destroyed. I’m in the garment business, and I had to explain to the manager, Rex, that re-washing them (his brilliant solution) won’t fix heat damage. Took three days before he even showed his face, then blamed his staff, brushed it off, and said, “We won’t charge you.” As if that was some kind of favour.

The front desk staff seem decent — but they’re being let down by weak, unprofessional management that hides from problems, takes no ownership, and treats business guests like a nuisance.

This isn’t a business hotel. It’s a cautionary tale. Noisy, rooms, broken systems, and disgraceful leadership. I won’t be back — and if you value your time and sanity, neither should you.

Everyone were very friendly. I love having the hotel so close to the shopping places.

I chose to enjoy 2 pints 🍺 and the pulled pork sliders.
I found the barbecue sauce to be subtle within the pork and with melted cheese and a few shoestring chips ( fries ) a satisfying meal.
It was indeed very tasty, the service from the staff was exceptional

Very nice location and very clean overall , great staff

We booked this for the POOl
It has not had a pool for a long time and will have the pool fixed for a long time!

It was ok but rooms were rather small

The Metrocentre Hotel exceeded y expectations. The staff was always friendly and accommodating. The hotel's location was also very convenient, with easy access to shops. Enjoyed my stay in Bohol. Great location too. The staff was amazing and the breakfast was delicious. The hotel was very affordable for that it offered.

The old wing is worn out with poor decoration. Also, it is close to the Main Street and is noisy at night.

I stayed in the new wing before and was much better.

Overall, it is over priced.

The lobby and staff are amazing and attentive. The gym equipment is rusty. Swimming pool is under renovation.

Nice

Traveling here for work about 16nights, we were a big group.

Pros: Room in the new wing is perfect. Breakfast is great for me. We had wifi trouble and they were ready with a repeater. When we requested for a new room, we were easily given, perhaps because it was more expensive.

Cons: upon check in we were advised we could use the pool and gym upon request so they could have someone "guard" the vicinity. Lies. Not once in the over 2 weeks were we able to use the facility. Then, I was driving a car. Had to wait for some odd minutes for the car to be picked up. The guards refused to let me wait in the lobby area. When we asked if we could wait in the parking area, manned or unmanned, guards say no not acceptable. We are guests they could easily call us up to move cars but no. When asked where we could wait then, they asked us to wait by the main road. MAIN ROAD. I dont think thats snart. When i refused (cause hello), the guards (by this time there were 2) started their drama about losing their jobs and having mouths to feed, because it's hotel policy to not let anyone wait in their car by the lobby. Later on, another female guard let me park in a smaller area at the end of the parking lot, thank goodness someone had brains. Takeaway from this is they care about the security of the hotel and security of their jobs, but not about the clients. Subsequent to this, as in days after, my friends were saying the guards were looking at me unkindly. I thought long and hard about my security and safety and decided to hold it and not complain anymore, one more night I sai. It will never be ok to ask your clients to wait by the main road cause its not smart. So no, as much as possible, i would rather never stay here again.

nice hotel

It’s pleasant,,, highly recommended…

In the middle of the city of Tagbilaran we have Metro Centre Hotel.
A good hotel, me and my family slept well in a two bed room with a quite big toilet.
We took a dinner the evening we arrived and they had a lot of choices to select from.
Very serviceminded employees.
It was also one guy playing fantastic piano songs during the dinner which gave the dinner one extra touch of elegance.
Breakfast, filipino breakfast + chef who did omelettes. It was good and our family was happy and ready for a new day to explore the philippines.

been here from this hotel couple of times already, and boom! was shocked and at the same time happy when i saw the buffet area was full of food! because the last time i was here, it was okay but the food is limited. but now it has a lot to choose from. from the pancakes, congee station and egg station. yes! egg station! they have it now, i can finally choose what kind of egg dish should i have.

the hotel itself is good and improving, they are still under construction but they are getting there.

Food in the resto, something is new also. i ordered rice bowls and some of the asian food choices. it was really good! i ordered soup birds nest my favorite since before and some indian dishes.

I will be back with some friends! nice improvement!

Room was dark and small, even tho it had window, outside was dark dirty walls. Construction gg on everywhere. Pool and gym closed. Cockroaches in my toilet every day coming up from drains. Fridge had stains from previous user.

Accessible to everything. Very courteous staff and the rates are reasonable. Just a little noise with construction going on. WIFI/Internet can be tricky:(