Nightcap At Balaclava Hotel

Hotels
8.5 (649 reviews)
423 Mulgrave Rd , Cairns , AU
+61 7 4054 3588

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Inconvenient timing for store hours

Categories

Cleanliness
6.96
Some reviews noted grubbiness and stains in rooms.
Service
9.43
Friendly and helpful staff were frequently mentioned.
Location
9.47
Close to bus stops and convenient for amenities.
Room Quality
7.42
Room size and comfort appreciated, but cleanliness issues noted.
Amenities
8.45
Laundry facilities and secure access highlighted, but some amenities lacking.
Value for Money
8.91
Overall seen as a reasonable stay for the price.
Food and Beverage
8.46
Good dining experience and complimentary breakfast noted.
Overall Experience
8.93
Overall satisfaction with stay, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:55

Property Description

Restaurant, Bar, and Children's Playroom
Indulge in delicious meals at Graziers Steakhouse, unwind with a drink at the bar, and let your kids have a blast in the playroom with exciting activities like face painting and PlayStation gaming.

Comfortable Rooms with Amenities
Relax in air-conditioned rooms equipped with cable TV, a refrigerator, and an electric kettle. Each room features a private bathroom with a hairdryer for your convenience.

Convenient Location and Additional Facilities
Located just minutes away from Cairns Esplanade, Cairns Central Shopping Centre, and Cairns Convention Centre, our hotel also offers a function room, laundry facilities, and is a short drive from Cairns Airport.

Book your stay at Balaclava Hotel Cairns for a memorable and convenient experience.

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult. You must show a valid photo ID upon check in.
Please note that this property requires a $100 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.5
Based on 649 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 8.93
D
Dallas • couple • au
10
Comfortable, convenient and recommend others to stay.
Pros:

Check in was easy and the receptionist super friendly and helpful. The room was spacious and the bed so comfortable. We received a 10% discount for our meals in the restaurant and that was appreciated

Cons:

The noise of inconsiderate guests who talked loudly outside our room both late at night and early in the morning. suggest reception ask guests to consider others - should be a given, however some people need to be told!

2026-10-21 • via Nuitee
P
Patricia` • solo_traveller • au
10
Excellent will come back
Pros:

Close to pub get a meal pokies beds are super comfy

Cons:

Nil

2026-10-21 • via Nuitee
A
Andrew • couple • au
10
2026-10-18 • via Nuitee
J
Jordan Barratt Cormier • solo_traveller • nz
10
Pros:

The staff super friendly

Cons:

The air con didnt seem to work very well and was noisey above setting 1

2026-10-15 • via Nuitee
J
Jim • couple • au
8
2026-10-14 • via Nuitee
A
Annie • solo_traveller • au
7
2026-10-11 • via Nuitee
E
Edwin • solo_traveller • au
7
Fair
Pros:

Near the shopping complex and bar restaurant

Cons:

Limited parking

2026-10-09 • via Nuitee
I
Ian • extended_group • au
8
Enjoyed
Pros:

Meals at the pub

Cons:

WIFI not working

2026-09-17 • via Nuitee
D
Delaney • solo_traveller • au
10
2026-09-15 • via Nuitee
D
Donna • couple • au
10
2026-09-15 • via Nuitee
E
Erin • couple • au
10
Comfortable, friendly, easy access to rooms with car out front door 👍👍
Pros:

Good location , breakfast box was out of date tho , no biggy , staff helpful and friendly, rooms tidy , meals yummy , dinning area clean and tidy ,

Cons:

The bed , although not bad , very soft , difficult to accommodate individual bed choice, oh and needs foxtel

2026-09-13 • via Nuitee
J
Joo123 • solo_traveller • au
10
2026-09-06 • via Nuitee
R
Rochelle • couple • au
8
Comfortable, clean great for a one night stay
Pros:

Neat and clean

Cons:

No toaster or crockery.

2026-09-04 • via Nuitee
A
Alex • solo_traveller • au
10
2026-09-04 • via Nuitee
R
Russell • couple • au
8
2026-09-03 • via Nuitee
D
Damion • couple • au
10
Staff super friendly and helpful and welcoming
Pros:

Quite and peaceful

2026-09-03 • via Nuitee
V
Vera-Lyn • couple • au
9
Very comfortable stay and easy secure parking.
Pros:

Free easy secure parking, comfortable beds, clean rooms.

Cons:

A bit further away from CBD

2026-09-03 • via Nuitee
R
Russell • couple • au
8
2026-09-03 • via Nuitee
J
Jesievel • family_with_children • au
10
Pros:

My 5 yrs old Son Loves it the most especially when it has same 2 queen beds right to each other. He love it more and was so comfy and happy when we open the windows curtain the next Morning. He loves the sunrising.
The 2 queen bed are very comfortable for me and my son and the other bed for my housemate as we were using his car for travels most especially for our music and entertainment buisness. Bathroom is clean and tidy. We’ll be staying more often to this place in the near future .

Cons:

NONE .

2026-09-01 • via Nuitee
D
Damion • couple • au
10
Quite relaxing and enjoyable and great food and Accommodation
Pros:

Nice and quiet and peaceful

2026-09-01 • via Nuitee