Nightcap At Balaclava Hotel

Hotels
8.5 (555 reviews)
423 Mulgrave Rd , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Fax/photocopying
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Inconvenient timing for store hours

Categories

Cleanliness
6.96
Some reviews noted grubbiness and stains in rooms.
Service
9.43
Friendly and helpful staff were frequently mentioned.
Location
9.47
Close to bus stops and convenient for amenities.
Room Quality
7.42
Room size and comfort appreciated, but cleanliness issues noted.
Amenities
8.45
Laundry facilities and secure access highlighted, but some amenities lacking.
Value for Money
8.91
Overall seen as a reasonable stay for the price.
Food and Beverage
8.46
Good dining experience and complimentary breakfast noted.
Overall Experience
8.93
Overall satisfaction with stay, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:55

Property Description

Restaurant, Bar, and Children's Playroom
Indulge in delicious meals at Graziers Steakhouse, unwind with a drink at the bar, and let your kids have a blast in the playroom with exciting activities like face painting and PlayStation gaming.

Comfortable Rooms with Amenities
Relax in air-conditioned rooms equipped with cable TV, a refrigerator, and an electric kettle. Each room features a private bathroom with a hairdryer for your convenience.

Convenient Location and Additional Facilities
Located just minutes away from Cairns Esplanade, Cairns Central Shopping Centre, and Cairns Convention Centre, our hotel also offers a function room, laundry facilities, and is a short drive from Cairns Airport.

Book your stay at Balaclava Hotel Cairns for a memorable and convenient experience.

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult. You must show a valid photo ID upon check in.
Please note that this property requires a $100 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 555 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 8.93
K
Kim • couple • au
3
2026-03-06 • via Nuitee
J
Julie • couple • au
8
Great
Pros:

Staff were very friendly and helpful , it was clean and safe for car parking

Cons:

One of the bar staff was very rude , we were waiting to get a drink and she inferred that we were a hassle that she had to serve us

2026-03-05 • via Nuitee
A
Alfred • couple • au
10
2026-03-03 • via Nuitee
S
Susan • solo_traveller • au
10
We enjoyed our stay. We will definitely return for our next holiday.
Pros:

Clean, comfortable, peaceful and quiet.

Cons:

Needs a microwave if possible.

2026-03-02 • via Nuitee
K
Kara • solo_traveller • gb
10
2026-03-02 • via Nuitee
C
Cumberland • family_with_children • au
6
2026-03-01 • via Nuitee
S
Susan • couple • au
10
Overall, enjoyed the peace and quite of the accommodation.
Pros:

Good location, beautiful accommodation, clean modern, and friendly atmosphere, easy to dine in or eat out.

Cons:

Nil complaints

2026-03-01 • via Nuitee
D
Darren • solo_traveller • au
10
Definitely worth the stay
Pros:

Great rooms great food

2026-02-26 • via Nuitee
W
Wayne Exton • couple • au
10
2026-02-24 • via Nuitee
S
Sharon • solo_traveller • au
8
Will definitely stay there again, great value for money
Pros:

Great location, quiet, very good size rooms, secure and staff were very friendly with excellent service

2026-02-23 • via Nuitee
S
Sonnenbedarf • couple • de
9
Hervorragend.
Pros:

Große Zimmer top eingerichtet. Besonders gut die bequeme Couch. Sauber. Großer Fernseher, Schreibtisch. Viele Steckdosen, auch USB, ausreichend Licht. Kühlschrank, Wasserkocher etc alles neu und sauber. Durchdachte Einrichtung, nur die Garderoben-Kofferdiener-Bügelbrett-Konstruktion ist Quatsch.
Neues Bad mit ausreichend Platz, Ablageflächen, ansprechenden Pflegeprodukten. Super nettes und hilfsbereites Personal. Klimaanlage gut einstellbar. WLAN in unserem Zimmer schnell und stabil. Funktionierende Laundry. Überdachter Parkplatz vor der Tür (wichtig Mitte Januar). 12 Autominuten vom CBD.

Cons:

Leider durch die Verbindungstür hellhörig. Sonst alles top.

2026-02-10 • via Nuitee
S
Sonnenbedarf • couple • de
9
Hervorragendes Motel.
Pros:

Wir haben mehrmals verlängert bzw. erneut gebucht, hervorragendes Motel.

2026-02-10 • via Nuitee
L
Lowah • solo_traveller • au
7
Comfortable and affordable, pleasant and helpful staff
Pros:

The location and the cleanliness of the room and also the security

Cons:

Sorry to say, for me it was the joining room, I heard every noise, other than that it was a comfortable stay

2026-02-09 • via Nuitee
G
Gilbert • extended_group • au
10
2026-02-09 • via Nuitee
C
Colin • couple • au
1
Refer to above statement
Pros:

Location

Cons:

The bed should be put in the tip my wife and I could not sleep it was the worse bed we’ve ever had in a hotel any where in the world. My wife needs to go to a physio for her back pain 😥

2026-01-29 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-01-28 • via Nuitee
M
mclauchlan • solo_traveller • au
8
All good
Pros:

Na

Cons:

The air con very noisy not functioning properly had to turn off.

2026-01-27 • via Nuitee
M
Metuangaro • solo_traveller • au
10
2026-01-26 • via Nuitee
M
Michael • solo_traveller • au
9
..
Pros:

AAA

Cons:

.

2026-01-20 • via Nuitee
S
Steven • extended_group • au
7
2026-01-19 • via Nuitee