The Butlers Hotel

Hotels
6.4 (816 reviews)
40 Cardigan Rd, Headingley , Leeds , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Poor cleanliness
Room issues
Reservation problems

Categories

Cleanliness
2.9
Several reviews mentioned mould and poor maintenance, indicating significant issues.
Service
7.9
Positive feedback on staff friendliness, although some issues with reservation handling were noted.
Location
8.4
The location was frequently praised for being convenient.
Room Quality
3.9
Negative remarks about cramped and poorly maintained rooms.
Amenities
6.4
Amenities were acceptable, but some rooms need refurbishment.
Value for Money
7.4
Mixed reviews on value; older facilities reflect the price.
Food and Beverage
7.9
Breakfast was highlighted as fantastic and well-received.
Overall Experience
6.4
Guest experiences varied widely, many left disappointed with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:57

Property Description

Step back in time with a touch of modernity at The Butlers Hotel. Immerse yourself in the charm of Victorian and Edwardian inspired decor in our period rooms. Indulge in a delicious hot breakfast at our restaurant before exploring Leeds city centre, just a short taxi ride away. Convenience at Your Fingertips with free WiFi, on-site parking, and a computer in the library for your use. Whether you're here for a cricket match at Headingley's stadiums or to explore the university campus and vibrant bars, Butlers Hotel is your perfect retreat. Book now and experience a blend of history and comfort at The Butlers Hotel.

Important information:

Please note pets are accepted however there are restrictions. Please inquire directly with the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 816 reviews
Cleanliness: 2.9
Service: 7.9
Location: 8.4
Room Quality: 3.9
Amenities: 6.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 6.4
S
sam • couple • gb
7
tidy but a little tired
Pros:

The hotel staff were very welcoming, friendly and informative, the room was neat and tidy and the shower was lovely and red hot and the location was excellent.

Cons:

The hotel has seen better days, it could have done with a lick of paint and some new carpets and personally the bed was a little on the firm side, oh and the car park needs re tarmacking!

2026-01-30 • via Nuitee
N
Noel • family_with_children • ie
10
2026-01-29 • via Nuitee
S
Steve • solo_traveller • gb
5
Pros:

Good customer service: I requested a room change and this was done effectively and with no quibbles.

Cons:

One of the bathroom taps was leaking, though I was made aware of this at the time of the room change.

2026-01-19 • via Nuitee
G
George R • solo_traveller • gb
5
2026-01-19 • via Nuitee
A
Americo • couple • gb
6
Overpriced but comfortable
Pros:

Breakfast was good and promptly prepared.
The lady member of staff we dealt with was professional, welcoming and with a good attitude.

Cons:

The building looked in some state of disrepair.
Cleanliness was present only where essential.
The cold water tap in the bathroom wasn't working, causing some discomfort.

2026-01-19 • via Nuitee
D
Divya • solo_traveller • gb
3
2026-01-19 • via Nuitee
P
Phil • family_with_children • gb
8
2026-01-18 • via Nuitee
I
It’s a magical place • couple • gb
1
Pros:

Nothing.

Cons:

Everything.

2026-01-06 • via Nuitee
A
Adrian • solo_traveller • gb
5
Interesting and different
Pros:

The experience mirror a old fashioned ship kind of taste... Room was kind of cold for my taste as the heating goes blank between 22.30 and 6.30....7am. Except those aspects I couldn't complain.

Cons:

When outside is cold inside the room the heating should be on all night long. Economy to heating during the night is risky for the client.

2026-01-01 • via Nuitee
P
Paul • solo_traveller • gb
9
Good value!
Pros:

Warm welcome, good parking for motorbike at rear, good price.

Cons:

Nothing.

2025-12-31 • via Nuitee
M
MICHELLE • solo_traveller • gb
9
Pros:

Comfortable and friendly, the location is perfect.

Cons:

Traffic noise but not much they can do about that.

2025-12-23 • via Nuitee
S
Sarah • solo_traveller • cy
8
2025-12-16 • via Nuitee
A
Anaïs Tallulah • solo_traveller • de
8
2025-12-13 • via Nuitee
E
Eileen • family_with_children • gb
8
A Great Find
Pros:

Great location
Friendly staff
Breakfast available
Great price

2025-12-07 • via Nuitee
M
michael • solo_traveller • gb
8
I read the reviews so I knew the Hotel is dated and in need of renovation but I was only there for 1 night so it didn’t
Pros:

Easy check in and nice area to stay

Cons:

Rock hard bed

2025-11-17 • via Nuitee
C
ChrisC • extended_group • gb
8
Value for money 💰
Pros:

The staff were great and the breakfast was fantastic. The house and rooms were nice and warm. Great value for money 💰

Cons:

It's a big old house that could do with some updating.

2025-11-17 • via Nuitee
A
Alwyn • extended_group • au
3
Extremely disappointing.
Pros:

Nothing

Cons:

Our stay at The Butler Hotel was unfortunately very disappointing. The room was far too small for the number of beds crammed into it, making it feel cramped and uncomfortable. The bathroom was in shocking condition — with broken tiles, deteriorated fittings, and overall poor maintenance.
The beds offered no support whatsoever and sagged badly in the middle, making it difficult to get a decent night’s sleep. The old brown carpet was worn out and clearly in need of a deep clean.
Access to and from the room was also problematic, as the steps became increasingly steep and difficult to manage the higher you went.
Overall, this property is well past its prime and in desperate need of either a complete refurbishment or demolition. I would not recommend staying here until major improvements are made.

2025-11-13 • via Nuitee
N
Neil • couple • gb
7
Very handy for headingly..alas we had to check out early due to a problem back home
Pros:

Didn't stay for breakfast

2025-11-10 • via Nuitee
P
PAUL • couple • gb
1
2025-11-09 • via Nuitee
C
Christopher • extended_group • gb
10
Fantastic
Pros:

Lovely staff, checked us in early when we turned up early unannounced

Cons:

N/a

2025-11-06 • via Nuitee