Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Lift / Elevator
-
Heated pool
-
First aid kit available
-
Front desk (limited hours)
-
Free wired internet
-
Access to nearby indoor pool
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Internet access
-
Covered parking
-
Swimming nearby
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Modern Amenities
Holiday Inn Express & Suites Butler, an IHG Hotel offers a range of modern amenities to ensure a comfortable stay for all guests. From a fitness centre to free WiFi throughout the property, we have you covered.
Convenient Location
Situated in Butler, our hotel provides easy access to nearby attractions and the convenience of a 24-hour front desk. Plus, with the Pittsburgh International Airport just 62 km away, traveling to and from the hotel is a breeze.
Exceptional Service
At Holiday Inn Express & Suites Butler, guest satisfaction is our top priority. Our dedicated staff is committed to providing exceptional service to make your stay memorable. Book now for an unforgettable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Parking
Free public parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
-
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The breakfast and breakfast area.
The fact that housekeeping doesn't come around to the rooms to give fresh linen/clean towels. The fact that there was trash in the hallway from other guests that didn't get taken care of. You had to call down to the front desk for pretty much everything needed. Our room unit wouldn't go above 68 (the guy at the front desk did try to fix it but couldn't so he had to shut the unit off so it wouldn't keep blowing out cold air). The "kitchen" area the floor was sticky like something was spilled and not cleaned properly. The hotel had a pool which is great My kids love to swim but as soon as you walk in that's all you smelled was the chlorine.
The room was so dirty…..the floor hadn’t been vacuumed, the counter had debris on it, the bathroom sink was dirty. Housekeeping was terrible.
Two ladies that covered the desk
The one night stay room we got for $ 177.00
Bath rooms: The shower hair looking like (pubic), some mold around
Tubs
Microwave had food and greasy hand prints. All mirrors were not totallly cleaned.
Only one lady on the desks. She addressed our concerns right away.
Asked for pictures , we complied. I am.Gave us another room to check out. We had 3 rooms more to check total of four rooms in similar disgust.
The fifth room we were able to stay the night in reluctantly.
This process took us about 1& 1/2 hrs to complete. We asked for some compensation because this was not a $177 room. Absurd to ask your guests to check up on the rooms & take pictures . Could understand only one person to run the desk. The lady did give us the name on the lady manager in the morning that could handle the question of some reimbursement. The manager on in the morning was also very responsive and we received a reimbursement of $99 for the stay..
Bathroom in the room was dirty when we arrived. TV didn't work had to call for help. Overall could have been cleaner.
There was a wind storm and half the hotel lost power. When I woke up to no electricity, heat or hot water the deak laughed and said "yeah thay sucks"
They then billed me and never gave me my Military discount.
I called the main office on Monday and they simply said, sorry we will address it????
I paid 170. To sleep in the dark cold building and had to find a gym to get shower! Absolutely never again will I stay there.
The manor on how they deal with issues!
Breakfast was OK.
Cleaning staff left dirty gloves laying on the desk area. This makes me question other cleaning concerns. Not enough towels, washcloth, or bath mat for our room/guests.
Keeping warmers and utensils stocked was a concern. It may have been unusually busy that morning for breakfast.
We asked for rooms close together and when we arrived, one room on 2nd floor and one on3rd . He did correct it but lectured me about booking from a third party. We had two rooms, when we walked in the first one it smelled vey strongly like someone had just done their business in there, we sprayed air freshener but could still smell the nasty smell all night. The second room had the outlet cover laying on the floor and smelled strongly of mildew. So although the beds were fine, there was dust laying on top of the shelves in the bathroom and other places. Just didn't feel like a quality hotel experience.
The smell in both rooms, we found a little Debbie snack in pull out bed and there were crumbs on the floor when we got there.
Room was spacious. Staff was very friendly and helpful. Breakfast was delicious. My kids enjoyed swimming on 2 occasions and we had the pool to ourselves.
There was mold in the shower in the corners. The fridge was making a high pitched sound the whole time. Thankfully we brought a box fan that covered it over enough.
The pool was freezing. There was something dumped on the all in room 319. And there was a lot of hair in the and around the shower drain.
It was close to the wedding we went to. The room was clean. The free breakfast was decent.
The pool was very cloudy. My husband and kids went in and couldn’t see the bottom.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
