Free

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Room condition needs improvement

Categories

Cleanliness
7.89
Issues with mold, cockroaches, and dirty bed sheets noted in several reviews.
Service
10
Friendly and helpful staff as appreciated by guests.
Location
9.86
Convenient location near malls and good food, strategic for avoiding traffic.
Room Quality
8.4
Various issues mentioned such as poor bed quality, old furnishings, and overall dated condition.
Amenities
9.35
Facilities like the pool were appreciated, but some dated amenities noted.
Value for Money
9.38
Generally perceived as good value for the price paid.
Food and Beverage
9.84
Great breakfast options highlighted positively by guests.
Overall Experience
8.89
Mixed experiences overall, with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Location: Located just a 7-minute walk from Mall of Indonesia, éL Hotel Jakarta offers easy access to popular shopping destinations and entertainment venues.

Luxurious Amenities: The hotel boasts an outdoor pool, free parking privileges, and free internet connection throughout the property. The air-conditioned guestrooms feature modern amenities such as flat-screen cable TVs, personal safes, and complete toiletries.

Dining Options: Guests can indulge in a variety of Indonesian and international dishes at Sapphire Restaurant or relax with a drink at Ruby Lounge. For added convenience, meals can also be enjoyed in the comfort of the guestrooms.

Experience modern comfort and convenience at éL Hotel Jakarta. Book now for a memorable stay!

Important information:

Stay for 5 days should bring a letter Swab Antigen (Negatif)

Swimming pool is closed due to maintenance on January 6th, 2025 and will be open on January 13th, 2025.
Thank you for your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 333 reviews
Cleanliness: 7.89
Service: 10
Location: 9.86
Room Quality: 8.4
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 9.84
Overall Experience: 8.89
J
Jorrit solo_traveller nl
8
2026-07-04 via Nuitee
S
Sávio Rocha da Silva solo_traveller jp
10
Pros:

O hotel foi simplesmente fantástico em todos os sentidos: localização, serviço, design, comodidades... Destaque especial para o buffet de café da manhã, que foi o melhor que já vi na vida!

2026-07-01 via Nuitee
A
Achin family_with_children id
9
2026-07-01 via Nuitee
D
dennyae solo_traveller id
8
Salah satu hotel rekomendasi dari saya
Pros:

Staffnya ramah ramah, water heathernya berfungsi dengan baik dan selalu hangat airnya serta yang penting saat malam hari tidak ada suara bising kendaraan dari luar.

Cons:

Tidak ada

2026-06-29 via Nuitee
G
Ger couple nl
9
In het algemeen een positieve indruk,kom hier al jaren
Pros:

personeel heel erg vriendelijk, zeker bij het ontbijt waren de dames Fitri,Monic,Frisca en Ozzey(man) NIETS TE VEEL.
een goed uitgebreid ontbijt.

Cons:

De lounge , zou een rookvrije plaats moeten zijn. Dit al eerder ,vorig jaar, aangegeven,
Daar er al,buiten,voor restaurant en zwembad,hiertoe voorzieningen zijn.
Zodoende vermeed ik ,de lounge,zware rookgeur bleef hangen.

2026-06-27 via Nuitee
S
Selvie couple id
8
Was great
Pros:

We loved and enjoyed stay there

Cons:

None

2026-06-21 via Nuitee
A
avrianyr2026 Family
10
Amazing experience
Pros:

The room is very neat and clean... The service is awesome, the foods in the restaurant are very delicious and lots of variations start from traditional to International foods

2026-06-19 via Tripadvisor
S
selviep Couples
10
Good
Pros:

The service was good, the price still ok for 4 bottles of beer

2026-06-19 via Tripadvisor
3
372ahmedz Solo travel
10
Good
Pros:

Good experience comfortable stay and friendly stuff , the breakfast is good
Thanks to the stuff special thanks to Elfa

2026-06-10 via Tripadvisor
M
Mohd Royhaisham couple my
10
2026-06-03 via Nuitee
W
widasaris2026 Couples
10
Excellence
Pros:

The lontong Sayur was delicious

2026-05-28 via Tripadvisor
K
Karl-Johan solo_traveller se
5
Pros:

Hotel pretty good but pool not clean

Cons:

Hotel pretty good but pool not clean

2026-05-28 via Nuitee
D
Departure57008709395 Business
10
Nice
Pros:

Service is nice. The food is good and delicious.

2026-05-27 via Tripadvisor
A
Andreas couple au
6
2026-05-18 via Nuitee
S
Said solo_traveller gb
6
I wouldn’t stay there again
Pros:

Close to shopping

Cons:

Rooms too small. Balcony door locked because you can’t sit there anyway since split unit in balcony and blow hot air. Breakfast basic.

2026-05-15 via Nuitee
I
Ineke couple nl
9
Fantastisch hotel met fijn zwembad
Pros:

Fantastisch hotel met heerlijk zwembad. Heerlijk gevarieerd ontbijt, alles is fijn. Behulpzaam personeel ook.

Cons:

Iets verder van de meeste bezienswaardigheden, maar het is wel te doen.

2026-05-10 via Nuitee
M
MIRIAM couple il
10
2026-05-03 via Nuitee
R
robert family_with_children au
9
2026-04-20 via Nuitee
S
Scenic03134808884 Family
10
El Hotel
Pros:

Recomended buat staycation bareng keluarga

2026-04-17 via Tripadvisor
K
Khairo solo_traveller au
8
2026-04-15 via Nuitee