Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Room condition needs improvement

Categories

Cleanliness
7.89
Issues with mold, cockroaches, and dirty bed sheets noted in several reviews.
Service
10
Friendly and helpful staff as appreciated by guests.
Location
9.86
Convenient location near malls and good food, strategic for avoiding traffic.
Room Quality
8.4
Various issues mentioned such as poor bed quality, old furnishings, and overall dated condition.
Amenities
9.35
Facilities like the pool were appreciated, but some dated amenities noted.
Value for Money
9.38
Generally perceived as good value for the price paid.
Food and Beverage
9.84
Great breakfast options highlighted positively by guests.
Overall Experience
8.89
Mixed experiences overall, with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Location: Located just a 7-minute walk from Mall of Indonesia, éL Hotel Jakarta offers easy access to popular shopping destinations and entertainment venues.

Luxurious Amenities: The hotel boasts an outdoor pool, free parking privileges, and free internet connection throughout the property. The air-conditioned guestrooms feature modern amenities such as flat-screen cable TVs, personal safes, and complete toiletries.

Dining Options: Guests can indulge in a variety of Indonesian and international dishes at Sapphire Restaurant or relax with a drink at Ruby Lounge. For added convenience, meals can also be enjoyed in the comfort of the guestrooms.

Experience modern comfort and convenience at éL Hotel Jakarta. Book now for a memorable stay!

Important information:

Stay for 5 days should bring a letter Swab Antigen (Negatif)

Swimming pool is closed due to maintenance on January 6th, 2025 and will be open on January 13th, 2025.
Thank you for your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.2
Based on 356 reviews
Cleanliness: 7.89
Service: 10
Location: 9.86
Room Quality: 8.4
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 9.84
Overall Experience: 8.89
N
Norzamzilah • solo_traveller • my
9
2026-09-17 • via Nuitee
N
NICOLA • solo_traveller • id
7
Pros:

Staff

Cons:

Old but clean

2026-09-15 • via Nuitee
E
Elanoidesri • solo_traveller • vg
10
Pros:

I like everything

Cons:

nothing

2026-09-15 • via Nuitee
I
Ingrid • couple • au
8
A lovely hotel just need a bit of attention to details. Flawless customer service.
Pros:

Central location, amazing customer service, swimming pool (I didn’t use it due to volcano eruption, and stayed indoor most of the time, but it provides a good ambiance), good price.

Cons:

The room is a bit outdated and it could be cleaner.

2026-09-14 • via Nuitee
S
Siefried • solo_traveller • qa
8
Pros:

Location, friendly staff

Cons:

None

2026-09-13 • via Nuitee
S
Siefried • solo_traveller • qa
8
Pros:

Location, friendly staff

Cons:

None

2026-09-13 • via Nuitee
R
rachele • solo_traveller • it
9
2026-09-11 • via Nuitee
D
Dewi • extended_group • id
7
2026-09-10 • via Nuitee
Y
Yenny • solo_traveller • us
8
2026-09-05 • via Nuitee
M
Mirjam • family_with_children • nl
8
Relaxt verblijf in de familiekamer
Pros:

Dit was de vijfde keer dat ik met mijn kinderen in dit hotel verbleef. Het is altijd weer een feestje om hier te zijn. Dit keer weer in de familiekamer - zo fijn om meer ruimte te hebben met elkaar.

Cons:

Er was niets wat tegenviel.

2026-08-27 • via Nuitee
A
Andre • family_with_children • nl
7
2026-08-18 • via Nuitee
N
Nangkok Lampatar • family_with_children • sa
7
Pros:

Lokasi yg sangat strategis jadi tidak banyak waktu terbuang percuma krn macet dll.

2026-08-16 • via Nuitee
Z
ZERZOURI • family_with_children • fr
10
Excellent séjour!
Pros:

Tout était parfait, de l’accueil à l’installation , le confort de la suite avec une vue magnifique, bon emplacement
Un petit déjeuner très varié et délicieux
Une piscine très agréable

Cons:

Le point négatif est le bruit des moteurs des climatiseurs que l’on entendait toute la nuit

2026-08-16 • via Nuitee
R
rachele • solo_traveller • it
9
2026-08-07 • via Nuitee
M
Michelle • family_with_children • nl
9
2026-08-06 • via Nuitee
W
Wayne • solo_traveller • ie
9
Pros:

Amazing staff.
Clean, good location.
Good food and great selection for breakfast to cater for all tastes

Cons:

No access to balcony

2026-08-03 • via Nuitee
N
Nomad43256835159 • Business
10
great place to stay
Pros:

the location is really convenient

2026-07-27 • via Tripadvisor
منال • family_with_children • sa
10
كانت رائعه وتجربه فريده
Pros:

مكان اكثر من رائع ويلبي احتياجات السياح

Cons:

لايوجد

2026-07-25 • via Nuitee
L
Lars • family_with_children • nl
9
Pros:

Het voelde veilig en ligt in een rustige wijk. Heel uitgebreid ontbijtbuffet van goede kwaliteit.

Cons:

De kamer was in gerookt, ondanks dat we een niet-roken kamer hadden aangevraagd.

2026-07-21 • via Nuitee
I
Inggrid • couple • us
6
Cons:

It was a bit dusty in the room and there was a roach

2026-07-19 • via Nuitee