Best Western Plus Apple Valley Lodge Pigeon Forge

We were thoroughly pleased with our stay here. The staff was very friendly and helpful. The room was very clean, the breakfast they provide was really good, and the pool area was kept clean. Its a hotel we will definitely come back to!

Will stay again

Clean room. Halls were dirty and elevator was questionable. Stay was average. Car show was in town and terrible! No sleeping . Noise was awful!

Great location, great hot breakfast very clean and nice hotel. Will be staying again. Only complaint was all the noise from the cars..we couldn't fully enjoy the balcony or sleep well for the noise. Something should be done about a noise ordinance for the city after a certain time. It was 2 or 3 am before the loud cars stopped.

This was our second stay here. Pleasant staff, clean room.

The outside of the hotel needs some work, but overall the stay was good. The room was clean & comfortable, and the location was excellent. We didn't try the breakfast b/c we went elsewhere for a big breakfast, so I can't comment on that. But overall, I would stay here again.

Room so clean and beautiful view night and morning. No shops next build it few hotel next. The staff really friendly and nice. Gym look clean but have not time.

Room was musty and moldy smelling. In one room the bedside lights and phone didn't work. In the other room, some of the lights didn't work. The bathmat nonslip pad was ripped. It was so loud you could hear everything inside and outside the hotel at all times. The room layout was outdated and the distance from front desk to elevator to room was ridiculous. Also, no ice machine on our floor.

Room was clean, area was safe, breakfast was good, and staff were helpful. I loved the space the loft provided.

So overall, what’s important the room was really clean. There was an area that had been patched that they didn’t paint the best and a light missing in the room, but everything was clean. Right outside our room the wall was pretty messy and kinda looked gross. I was afraid that it would transfer over into the room, but did not at all so I can live with that outside. There was construction like trash laying everywhere outside in the area by the elevator, I’m not sure why it looks like they might be working on something so I’ll give them that. The breakfast was great plenty to eat very clean. Didn’t use the pool, but it looked good. Most every area of the hotel was clean, except for some cosmetic things here and there in the halls that I noticed. Bed was comfortable, easy access to Sevierville, Pigeon Forge and Gatlinburg. For the price it was really a good find! I would stay there again. Friendly staff.

Very clean, great location!

Everything was amazing! We will be back in a couple of months

Small parking spots make it difficult to park & load/unload each day, all the lights on desktop & bedside tables were broken off or missing bulbs, bathroom door didn’t close all the way & there’s no lock on that door, smoking was permitted or no smoking wasn’t enforced all throughout the building! Expected much more from Best Western brand!

Very nice clean rooms

Very clean hotel staff was wonderful

We were in town for a wedding, booked two rooms. It was a great location and close to several attractions and shopping. (Hatfield & McCoy, Wonderworks, HardRock, Titanic Museum). The room had great A/C and water pressure in the shower. The mini-fridge and microwave worked well. Our room also came with a balcony, if you like sitting out. The beds were comfy and had many pillows to choose from to use. There were plugs for your phone on the nightstand. The bedside lights worked on one side, but were broken on the other, as well as the desk light. There was also many light switches, but they turned off all the lights when using any of them, except the bathroom mirror. It is not very bright to do your makeup. They also had luggage carriers, which helped get everything to your room. They had a restaurant, but we chose to eat at the various restaurants, Loved Sunliner Diner. It could use some minor handyman work, but overall, great hotel stay.

Its in progress of renovation it seems

Amazing staff and very clean rooms

Unfortunately my hot tub Faucet popped off and caused my entire stay uncomfortable. Although I was moved to another room, the two days I was planning to stay turned into one night. Very disappointed & hasn’t received my partial refund yet

Everything