Raia Hotel & Convention Centre Terengganu

Hotels
8.8 (1190 reviews)
Jalan Lapangan Terbang, Gong Badak , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Parking can be far
Some dining options disappointing

Categories

Cleanliness
8.79
Reviews frequently mention clean and comfortable rooms.
Service
9.06
Consistently highlighted as superb and friendly staff.
Location
8.9
Located near airport; pleasant area.
Room Quality
8.95
Rooms described as spacious and comfortable.
Amenities
8.58
Good amenities, though some complaints on outdoor parking.
Value for Money
8.64
Fair value indicated, with suggestions for drink upgrades.
Food and Beverage
8.49
Positive comments on breakfast options, but mixed feelings on dinner.
Overall Experience
8.96
Overall very positive with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:51

Property Description

Luxurious Swimming Pools
Modern Amenities
Convenient Location

Contact us now to book your stay at Raia Hotel & Convention Centre Terengganu for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 16 years old stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1190 reviews
Cleanliness: 8.79
Service: 9.06
Location: 8.9
Room Quality: 8.95
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.49
Overall Experience: 8.96
M
Mei Yeng • extended_group • my
8
Great hospitality and comfort
Pros:

Amazing breakfast buffet! Room is spacious and let's say, they have the most amazing kopitiam cafe next door that serve fabulous curry noodles and other local fares! Customer service from the reception to the kitchen is just amazing!

Cons:

Nothing!

2026-05-09 • via Nuitee
A
Aishah Hadrun • solo_traveller • my
10
2026-05-06 • via Nuitee
M
Mohd • couple • my
9
Pros:

Good

Cons:

quiet simple

2026-05-05 • via Nuitee
A
Aishah Hadrun • solo_traveller • my
10
2026-05-04 • via Nuitee
M
m_sha • solo_traveller • my
10
Pros:

The spacious room and practicality of the bathroom

Cons:

None

2026-05-04 • via Nuitee
M
Mohd Rahimi • solo_traveller • my
10
2026-05-04 • via Nuitee
S
subi • family_with_children • my
10
Excellence experience
Pros:

Nearby to event venue....very satisfying.

Cons:

None

2026-05-03 • via Nuitee
M
MOHD FAIZAL • solo_traveller • my
9
1 night stay at Raia Hotel during Terengganu Marathon 2026
Pros:

Front desk staf, food is good, room is clean

Cons:

Location .
Nothing special outside the hotel.

2026-05-03 • via Nuitee
N
Norlaili • solo_traveller • my
10
2026-05-03 • via Nuitee
B
Baharudin • couple • my
8
Clean and peaceful
Pros:

Clean

Cons:

Parking is far from hotel lobby. Need to pay for nearer parking space.

2026-04-30 • via Nuitee
W
Wan Ahmad Khairul Asmui • extended_group • my
10
2026-04-30 • via Nuitee
S
sue • solo_traveller • my
8
Pros:

Comfy, clean and convenient

2026-04-27 • via Nuitee
M
muda • solo_traveller • my
9
2026-04-26 • via Nuitee
K
Khai • solo_traveller • my
4
Pros:

Location near to airport

Cons:

Executive suits doesn't look and feel like one. Its basically 3 room with 3 room numbers combine as one and our room is one of the room and its SMALL!!!

2026-04-25 • via Nuitee
F
fakhri • solo_traveller • my
7
Pros:

Very good

Cons:

N/a

2026-04-20 • via Nuitee
E
Edward • extended_group • au
10
All staff were very supportive and were most helpful
Pros:

The restaurant catered for our needs

Cons:

No complaints but the room latch was faulty

2026-04-13 • via Nuitee
M
mohd jaafar • couple • my
9
2026-04-09 • via Nuitee
F
Ferdaus • family_with_children • my
10
Pros:

Everything

Cons:

Nothing

2026-04-06 • via Nuitee
Y
Yoga ruby • couple • us
5
Should have passed
Pros:

Close to airport

Cons:

Sheets were not very clean and old was itchy all night
Horrible late check out policies
Not worth the price
Hate the strong air freshener
Feels like a hospital room

2026-04-06 • via Nuitee
J
Jemisah • family_with_children • my
9
2026-04-06 • via Nuitee