Raia Hotel & Convention Centre Terengganu

Hotels
8.8 (1145 reviews)
Jalan Lapangan Terbang, Gong Badak , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Parking can be far
Some dining options disappointing

Categories

Cleanliness
8.79
Reviews frequently mention clean and comfortable rooms.
Service
9.06
Consistently highlighted as superb and friendly staff.
Location
8.9
Located near airport; pleasant area.
Room Quality
8.95
Rooms described as spacious and comfortable.
Amenities
8.58
Good amenities, though some complaints on outdoor parking.
Value for Money
8.64
Fair value indicated, with suggestions for drink upgrades.
Food and Beverage
8.49
Positive comments on breakfast options, but mixed feelings on dinner.
Overall Experience
8.96
Overall very positive with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:51

Property Description

Luxurious Swimming Pools
Modern Amenities
Convenient Location

Contact us now to book your stay at Raia Hotel & Convention Centre Terengganu for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 16 years old stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1145 reviews
Cleanliness: 8.79
Service: 9.06
Location: 8.9
Room Quality: 8.95
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.49
Overall Experience: 8.96
S
Syarif • family_with_children • my
7
2026-03-20 • via Nuitee
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Teng • family_with_children • my
9
2026-03-20 • via Nuitee
N
noraini • couple • my
10
Pros:

Hotel bersih, bilik besar dan selesa din harsh Bertram

2026-03-19 • via Nuitee
S
Seaside26119617618 • Family
10
Excellent Stay With Great Service 😀
Pros:

Stay at RAIA Hotel Terengganu, the room was spacious, clean and comfortable.
Food was delicious 😋, staff were very friendly and attentive. The swimming pool was big and well maintained.
Had the opportunity meet the new GM En Rhusdi, he's friendly & very welcoming.
His warm hospitality and visible leadership truly added a personal touch to overall guest experience.
Definitely looking forward to coming back again.

2026-03-14 • via Tripadvisor
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Norzafirah • family_with_children • my
8
2026-03-13 • via Nuitee
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Mohd Rosli • couple • my
8
2026-03-12 • via Nuitee
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Afizan • couple • my
7
2026-03-09 • via Nuitee
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Hashin • family_with_children • my
9
2026-03-09 • via Nuitee
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Hasfaliyana • couple • my
9
2026-03-07 • via Nuitee
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Nor hisham • couple • my
10
Promo
Pros:

Location

Cons:

No

2026-03-05 • via Nuitee
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Muhammad • family_with_children • my
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2026-03-03 • via Nuitee
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MA • family_with_children • my
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2026-02-28 • via Nuitee
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Wan Syahaida Sofia • extended_group • my
6
2026-02-28 • via Nuitee
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Abd Samad • couple • my
8
2026-02-27 • via Nuitee
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SHUHAIDA • family_with_children • my
9
2026-02-25 • via Nuitee
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whiskyantique2009 • extended_group • it
7
2026-02-24 • via Nuitee
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muhammad sabri • couple • my
8
2026-02-22 • via Nuitee
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Nurul Ain Izzati • family_with_children • my
10
2026-02-22 • via Nuitee
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Qaiyum • family_with_children • my
8
2026-02-14 • via Nuitee
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Syuhadaa • family_with_children • my
10
2026-02-14 • via Nuitee