Raia Hotel & Convention Centre Terengganu

Hotels
8.8 (1169 reviews)
Jalan Lapangan Terbang, Gong Badak , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Parking can be far
Some dining options disappointing

Categories

Cleanliness
8.79
Reviews frequently mention clean and comfortable rooms.
Service
9.06
Consistently highlighted as superb and friendly staff.
Location
8.9
Located near airport; pleasant area.
Room Quality
8.95
Rooms described as spacious and comfortable.
Amenities
8.58
Good amenities, though some complaints on outdoor parking.
Value for Money
8.64
Fair value indicated, with suggestions for drink upgrades.
Food and Beverage
8.49
Positive comments on breakfast options, but mixed feelings on dinner.
Overall Experience
8.96
Overall very positive with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:51

Property Description

Luxurious Swimming Pools
Modern Amenities
Convenient Location

Contact us now to book your stay at Raia Hotel & Convention Centre Terengganu for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 16 years old stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1169 reviews
Cleanliness: 8.79
Service: 9.06
Location: 8.9
Room Quality: 8.95
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.49
Overall Experience: 8.96
E
Edward • extended_group • au
10
All staff were very supportive and were most helpful
Pros:

The restaurant catered for our needs

Cons:

No complaints but the room latch was faulty

2026-04-13 • via Nuitee
M
mohd jaafar • couple • my
9
2026-04-09 • via Nuitee
Y
Yoga ruby • couple • us
5
Should have passed
Pros:

Close to airport

Cons:

Sheets were not very clean and old was itchy all night
Horrible late check out policies
Not worth the price
Hate the strong air freshener
Feels like a hospital room

2026-04-06 • via Nuitee
J
Jemisah • family_with_children • my
9
2026-04-06 • via Nuitee
F
Ferdaus • family_with_children • my
10
Pros:

Everything

Cons:

Nothing

2026-04-06 • via Nuitee
A
Achim • couple • de
7
2026-04-04 • via Nuitee
R
razak • couple • my
7
2026-04-04 • via Nuitee
C
Cornelia • family_with_children • se
7
2026-04-03 • via Nuitee
S
siti farhana • family_with_children • my
8
Pros:

need to umph abit on bedsheet & towel cleanliness. others are okay.

Cons:

nothing that bad.

2026-03-30 • via Nuitee
N
Norazmi • couple • my
7
2026-03-30 • via Nuitee
H
husna • couple • my
9
2026-03-29 • via Nuitee
H
husna • extended_group • my
9
2026-03-29 • via Nuitee
F
FAZAL • family_with_children • my
7
Nice comfortable stay
Pros:

The location is easy to access,and very near to explore the city around,once you walk into the lobby,the staff will greet in such a polite way,the checkin process is fast and smooth,

2026-03-29 • via Nuitee
H
husna • couple • my
9
2026-03-29 • via Nuitee
O
osman • family_with_children • my
5
Could have been better
Pros:

Location next to the airport

Cons:

The guard was not useful. No bellman in duty in front if the hotel

2026-03-29 • via Nuitee
N
NIK SHUHAIMI • couple • my
8
2026-03-28 • via Nuitee
N
Nur Farhanah • family_with_children • my
8
Pros:

Smooth check-in and the staff were very friendly and helpful. We were pleasantly given a room facing the pool (a big plus), even though we didn’t specifically request it — really appreciate the thoughtful gesture knowing we were travelling with kids. The pool was nice and had a safe depth for children. The buffet breakfast had a good variety, and the nasi dagang is a must-try! Overall, it was a very pleasant stay.

2026-03-27 • via Nuitee
M
muda • family_with_children • my
8
2026-03-27 • via Nuitee
H
Hazlina • family_with_children • my
10
2026-03-27 • via Nuitee
W
Wazir al islam • family_with_children • my
8
2026-03-26 • via Nuitee