Doral Guarujá

Hotels
8.8 (302 reviews)
Avenida Miguel Stefano, 2985 , Guarujá , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (near beach)
Friendly and attentive staff (valet, restaurant, general service)
Very good breakfast
Comfortable beds and spacious rooms
Pet-friendly amenities and pool with live music
Cons:
Cleanliness issues: stained/smelly linens, yellow/odd water, ants, inconsistent housekeeping
Parking charged separately / extra fees
Occasional maintenance problems: leaking shower, room smells (sewage)
Isolated poor reception interaction
Beach partner does not prioritize hotel guests (placement of chairs/umbrellas)

Categories

Cleanliness
6.8
Multiple complaints about water quality (yellow/greasy water), sheets and towels smelling or appearing dirty, sewage smell in some rooms, ants and inconsistent housekeeping; overall cleanliness is a clear pain point.
Service
9.7
Staff repeatedly described as courteous, attentive and helpful (valet praised, restaurant and pool staff, pet welcome), though isolated poor reception interactions were reported; overall service is a strong positive.
Location
10
Very frequently highlighted as excellent — near the beach, convenient and highly valued by guests; location is one of the hotel's strongest attributes.
Room Quality
8.3
Rooms often described as comfortable, spacious and with excellent beds, but issues reported such as leaking shower/box, unpleasant smells in some rooms and occasional maintenance problems.
Amenities
8.6
Good amenities noted (pool, live music by the pool, pet amenities, restaurant, beach service), but some dissatisfaction with beach-parceria arrangements and parking being charged separately.
Value for Money
8.2
Generally perceived as good value given location and services, but complaints about extra charges (parking) and comments that the hotel is not cheap reduce perceived value for some guests.
Food and Beverage
9
Breakfast and restaurant repeatedly praised (tapiocas, complete breakfast), with only occasional negative notes (stale bread on one report); overall F&B is a notable positive.
Overall Experience
9.8
Majority of headlines and reviews describe very positive stays ('Perfeita', 'Dias perfeitos', strong praise of atmosphere and comfort), despite some cleanliness/maintenance issues; overall experience is highly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:04

Property Description

Beachfront Paradise with Modern Amenities

Luxurious Accommodations: Experience bright and modern air-conditioned rooms with balconies, minibars, and cable TV at Doral Guarujá. The private bathrooms feature showers, hairdryers, and free toiletries for your comfort.

Leisure and Entertainment: Unwind by the outdoor pool or let the kids splash in their own pool while you sip on refreshing drinks from the pool bar. Stay active at the fitness centre or have a blast in the games room. Free WiFi is available throughout the hotel for your convenience.

Exclusive Beach Service: Indulge in beachfront relaxation with complimentary chairs, umbrellas, and towels provided by the hotel. Start your day right with a delicious buffet breakfast served in the restaurant.

Book your stay at Doral Guarujá now and enjoy a perfect beach getaway with top-notch amenities!

Important information:

Please note that bookings for double bed or two twin beds in accommodations for one person may undergo changes at check-in upon availability, but will be granted priority as required by the guests.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please note that pets are allowed in the apartments listed with terraces.

Please note that one extra child up to 10 years of age can only stay free if a children's cot or extra bed is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.8
Based on 302 reviews
Cleanliness: 6.8
Service: 9.7
Location: 10
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 9.8
F
Fernanda • couple • br
9
Estadia agradável! Hotel bem localizado e boa infraestrutura
Pros:

Localização e infraestrutura

2026-10-16 • via Nuitee
E
Eduardo • couple • br
10
2026-10-16 • via Nuitee
Y
Yizhar Baumer • couple • il
10
A fantastic stay with breathtaking ocean views, an amazing breakfast, and exceptionally caring staff
Pros:

The breakfast was exceptional—rich, fresh, and varied, featuring a wonderful selection of tropical fruits, dairy products, and delicious cakes. We especially appreciated that a special dish was freshly prepared for each guest upon request. The dining area is beautiful, facing the ocean, and the service there was outstanding.
As for our stay, the room was spacious with a stunning ocean view. The entire staff went above and beyond to make our stay unforgettable. A special mention goes to the front desk team, who were exceptionally kind, attentive, and provided us with plenty of fantastic, useful tips!

2026-10-15 • via Nuitee
F
Fabio • couple • br
8
Pros:

Hotel bem localizado na praia da Enseada com boas comodidades e bom café da manhã. bar de piscina que atende bem e todo o pessoal muito cordial.

Cons:

Tinha apenas um barulho um pouco alto no quarto pela manhã provocado por algum equipamento que não consegui identificar. Atrapalhou um pouco pela manhã.

2026-10-14 • via Nuitee
S
Sandi • couple • br
10
2026-10-13 • via Nuitee
J
Junea • couple • br
7
Pros:

Limpeza, educação dos funcionários

Cons:

Custo benefício muito ruim. Houve problema e lotação no café da manhã um dos dias, o hotel está sendo reformado e não foi avisado, tinha caixinha de som na praia (hóspedes, o que é proibido) e uma gritaria na piscina…

2026-10-13 • via Nuitee
A
André • solo_traveller • br
10
2026-09-14 • via Nuitee
M
Mark42 • solo_traveller • br
10
2026-09-09 • via Nuitee
J
Jorge • family_with_children • br
6
Custo-benefício não compensa. Tem opções melhores.
Pros:

De frente para o mar, estrutura bem conservada.

Cons:

Quarto era com estrutura para PET (cama e casinha), mas eu não levei PET e estava com um cheiro muito forte de xixi de PET. Cheiro que não saiu por nada. Restaurante fechado não foi informado, tomei chuva com meu filho de 4 anos para ir até o restaurante mais próximo.

2026-09-08 • via Nuitee
R
Reinaldo • solo_traveller • br
7
Bom
Pros:

Atendimento e atenção dos funcionários.
Estrutura do quarto,

Cons:

Café da manhã, muito a quem o valor pago.
Chuveiro não esquenta água.

2026-09-08 • via Nuitee
C
Coker • solo_traveller • gb
10
Good value for money
Pros:

Good location & comfortable rooms & beds

2026-09-05 • via Nuitee
Z
Zhongwu • family_with_children • br
1
2026-09-03 • via Nuitee
J
José C. Figueiredo • solo_traveller • br
8
Muito boa
Pros:

Localização e o café da manhã que é excelente.

Cons:

O site não informou que hotel está passando por reforma... resultado barulho e muita poeira na recepção. Mas o quarto estava impecável.

2026-08-31 • via Nuitee
P
Patrícia Andréa • couple • br
10
Feliz, confortavel e especial
Pros:

Limpeza, cama muito confortavel, area das piscinas muito boa e com musica ao vivo no final da tarde

2026-08-31 • via Nuitee
A
Alexandre • solo_traveller • br
9
Excelente, podendo melhorar
Pros:

Gostamos da localização e instalações

Cons:

O serviço de copa precisa melhorar, as xícaras, copos e pratos precisam ser repostos mais rapidamente. Também não gostei do fato de ser proibido ter som na piscina e os demais hóspedes não cumprirem essa regra que está na descrição

2026-08-30 • via Nuitee
S
Sugo • couple • br
8
2026-08-30 • via Nuitee
I
Ivaldete • couple • br
5
Média
Pros:

Quarto bom

Cons:

Wi-Fi ruim

2026-08-25 • via Nuitee
I
Ivaldete • couple • br
6
2026-08-25 • via Nuitee
I
Ivaldete • couple • br
5
2026-08-25 • via Nuitee
H
Harald • family_with_children • br
10
Atendimento de primeira e localização excelente
Pros:

Ótima localização, quarto espaçoso e confortável

Cons:

Hotel em reforma com algumas limitações quanto ao acesso a algumas áreas

2026-08-23 • via Nuitee