SureStay by Best Western Lewiston Auburn Area

Hotels
•
SureStay Hotel by Best Western
7.5 (260 reviews)
516 Pleasant Street , Lewiston , US
+1 207-705-2040

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good/bountiful breakfast
Easy access / good location
Quiet
Pets allowed
Comfortable beds
Waffle maker appreciated
Suitable for one-night stopovers
Cons:
Some found breakfast simplistic
Refrigerator not working
Confusing $100 deposit on arrival
Rooms old/tired in places
Bathroom door wouldn't close / peeling ceiling
At least one mention of cleanliness concern
A bit expensive for perceived value

Categories

Cleanliness
8
Generally praised as clean in multiple reviews (no carpet, 'very clean'), though one review flagged cleanliness as a concern — overall above average.
Service
9
Multiple mentions of very friendly and helpful staff; service is consistently noted as a strong point.
Location
8.5
Frequent comments about quick/easy access and good location for travelers; easy to find and convenient for stopovers.
Room Quality
6
Mixed: comfortable beds and some positive room notes, but several issues reported (old/tired rooms, fridge not working, bathroom door not closing, peeling ceiling).
Amenities
6
Mixed amenities: breakfast offerings and waffle maker praised, pets allowed noted positively, but faulty refrigerator and otherwise modest amenities lower the score.
Value for Money
5.5
Conflicting signals: described as good value for budget travelers by some, but others cited a confusing $100 deposit and feeling it was a bit expensive for the value.
Food and Beverage
9
Breakfast repeatedly praised (many options, fantastic, better than most, waffle maker appreciated), though a few guests found the included breakfast simplistic.
Overall Experience
8
Generally positive stopover experience with several guests saying they'd return; reservation/deposit and room-condition issues reduced the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location near Bates College
SureStay Hotel by Best Western Lewiston is just an 8-minute drive from Bates College in Lewiston, Maine, making it an ideal choice for visiting parents, prospective students, or anyone looking to explore the area.

Comfortable Rooms with Essential Amenities
Each air-conditioned room at SureStay Hotel features cable TV and a private bathroom, ensuring a comfortable stay for every guest.

Convenient Facilities and Nearby Attractions
Guests can take advantage of the 24-hour front desk, free Wi-Fi access, laundry facilities, and free parking. Additionally, popular attractions like Prospect Hill Golf Course and Lost Valley Ski Area are just a short distance away.

Book your stay at SureStay Hotel by Best Western Lewiston for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

When traveling with pets, please note that an extra charge of USD 30 +tax per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEW

Location

Guest Reviews

7.5
Based on 260 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 6
Amenities: 6
Value for Money: 5.5
Food and Beverage: 9
Overall Experience: 8
M
Mikael • extended_group • se
5
Cons:

Frukosten var väldigt enkel.

2026-10-29 • via Nuitee
S
seafenn • family_with_children • us
9
Pros:

Very clean and easy to find.

Cons:

Na

2026-10-25 • via Nuitee
R
rishabh • family_with_children • us
8
2026-10-15 • via Nuitee
K
Kerry • couple • us
9
Pleasant comfortable and easy to get in and out.
Pros:

The breakfast was with many options and good.

Cons:

The refrigerator did not work.

2026-10-08 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-09-16 • via Nuitee
R
Ronnie • solo_traveller • us
8
2026-09-07 • via Nuitee
D
Demers • solo_traveller • us
8
Pros:

There breakfast is fantastic the waffle maker was awesome and the staff is very friendly

Cons:

Confusion about 100 dollar deposit upon arrival

2026-09-07 • via Nuitee
W
William • couple • us
8
Good value if you’re on a budget
Pros:

Good location and very nice staff

Cons:

Old and tired but clean and comfortable

2026-09-01 • via Nuitee
B
Brian • solo_traveller • us
8
2026-08-09 • via Nuitee
P
Peeters • solo_traveller • us
10
Pros:

Quiet pets aloud

2026-08-07 • via Nuitee
I
Isabelle • couple • ca
7
Hôtel parfait pour faire un arrêt pour la nuit.
Pros:

Chambre sans tapis, lit confortable, grande fenêtre avec moustiquaire, propreté générale dans l’hôtel.

Cons:

Déjeuner inclus plutôt simpliste, mais correct. Porte de la salle de bain qui ne fermait pas et plafond qui s’écaillait.

2026-07-20 • via Nuitee
E
El-Mehdi • family_with_children • ca
6
Good for a traveler one night stopover
Pros:

Quick and easy access, friendly staff

Cons:

Cleanliness, a bit expensive for the value

2026-06-21 • via Nuitee
M
Mark • couple • us
8
Will return.
Pros:

Breakfast was better than most.

2026-06-08 • via Nuitee
L
Laurence • solo_traveller • us
9
2026-06-06 • via Nuitee
M
Myers • couple • us
7
2026-06-03 • via Nuitee
T
Thao • couple • us
7
2026-06-02 • via Nuitee
K
Kathleen • couple • us
8
2026-06-01 • via Nuitee
T
Thao • couple • us
8
2026-05-17 • via Nuitee
M
Mary • solo_traveller • us
6
Pros:

Clean and comfortable for a short stay.

Cons:

There was a strong smell of pot through the vent in my bathroom and in the hallways. Very disappointing.

2026-05-04 • via Nuitee
C
Charles • solo_traveller • us
1
2026-04-16 • via Nuitee