Morning Side Suites

When I arrived they let me know my room was already occupied which was extremely inconvenient as I had booked a month prior.

This shows extremely poor management but other daily staff were nice and supportive. Please give them a call before showing up.

Good stay in general

It was okay

So let me say that this was my first time in Africa, so I do understand that things are done differently than in the US.
When I arrived at the hotel, I found it to be very clean and the employees are welcoming and helpful. I filled out some information and my room was ready in less than 10 minutes.

Walking into the room, it was very cold. I loved this. I am from Texas and a/c is important. There was a nice sitting room with a comfy-looking couch. Sitting on the couch, however, it was like sitting on a park bench with fabric on it. But my husband told me that couches are made that way in their country, so I accepted it. The bed was big and comfortable to me. We had a jacuzzi tub and I had an issue with that. I am 5ft 3in with short legs and I had to step up into the tub by holding on to the door. And when getting out, I was always afraid I would slip when getting out. My husband always helped me get into and out of it. If I choose to stay again, I would go for a normal bathtub. We never used the jacuzzi. Most of the time, the water was hot. Sometimes, the water was just barely warm. The first few days, the water was very slow to drain, but the cleaning guy came and did something and the water drained faster after that.

Back to the a/c, there was a unit in the sitting room and another in the bedroom. We found that if we turned one of the units off, the whole room would still be cold. It works very well. There were only 3 working tv channels … 24hour music videos, news, and sports. Sometimes we’d see big brother, but I brought my own entertainment. The WiFi was ok. My husband brought his own WiFi.

The hotel food was ok. My reservation gave me 1 free breakfast and I let my husband eat it. He seemed to enjoy it. Now I knew that Nigerians loved spicy food, but almost everything is spicy. I wasn’t prepared. The hotel has a menu that you can access by scanning the code on your phone. The pictures of the food on the menu is not the same food you will receive. We ordered the ribs and fries. The picture shows a slab of bbq ribs, but what we received was 2 big ribs, mostly fat, and some veggies and fries. I tried to order some fish sticks but they didn’t have any, so I asked for chicken nuggets. They brought me some chicken covered with spicy sauce all over it (maybe they didn’t understand me when I said chicken nuggets). I couldn’t eat it and my husband ended up taking it to go. Unfortunately, I have stomach issues and can’t handle spicy foods. I did have pizza and some KFC, so I was good. I did order the actual chicken nuggets from the hotel menu and they brought me 2 huge fried chicken patties with fries. This was actually good to me. Not spicy at all. I ate one of them and went back a few hours later and there were gnats all over it even though it was covered. So I threw it out. I ended up ordering this again on my last day there, but my stomach was nervous because of my upcoming flight, so my husband ended up eating them.

The pool area was very nice. We didn’t swim, but just sat outside and enjoyed the light breeze.

There was a small fridge that kept our things cold. The room also had a water kettle. It already had water in it. Luckily, I always travel with some cleaning supplies, so we scrubbed it out and used it to make noodles and coffee. The water gets very hot. There was only a remote control for the living room tv but not the bedroom tv. Same with the a/c… only a remote for the bedroom but not the living room. We just flipped a switch to turn off the living room a/c.

During power outages, the generators kicked on quickly, so that was good.

Some things I didn’t really like was that when trying to book this hotel, I had to use Expedia. I’ve never used them before, and I was nervous that something would go wrong because I was not booking directly with the hotel, but everything worked out fine. Also, I took a few credit cards for emergencies or shopping, but when trying to use my card at the hotel, my payment wouldn’t go through because it was not a Nigerian bank card. I was so happy that my husband was there, because I do like to travel solo sometimes and I would have been lost without having a local bank card. It is definitely a learning experience for when I travel back to Africa in the future. Also, there were a few critters. My husband did kill 3 roaches and we had gnats during the last few days there. I live in an apartment complex, so I’m not afraid of roaches. But that’s just an fyi.

With everything I have reviewed, this is not a bad hotel. I enjoyed my 10 days in Nigeria and I would choose this place again. The hotel price was not bad at all and everyone was nice.

We paid for a suite but we’re given a superior room instead. The hotel insisted that the price that we paid wouldn’t make up for what they charge for a suite. From a customer service standpoint this was poor. I don’t even think the staff took into consideration that at the time of me booking the room, the exchange rate would have been significantly different from when I had checked in. I’m sure the hotel provides Expedia with their prices and if there was any issue with this, the hotel should have taken it up with Expedia. Expedia tried to contact the hotel but they weren’t successful, leaving us with no choice but to manage what we were given. The staff didn’t seem to care about this.

On the first of my three night stay, I was put in a dirty room with dysfunctional amenities. The room for had no key card so the door can only be opened by the hotel staff. The AC has no controls and was dripping water on the table, the bathroom was unkept and the hot water never worked. I was moved to a supposedly better room the next couple of days but the AC still had no controls and the hotel staff never followed up on my complaint until I checked out 2 days later. The hotel complimentary breakfast options was also never available.

Very slow WiFi. Sad gym. Inefficient AC. Very friendly staff

Bathroom had mold in it toilet constantly run all day all night. Fridge didn’t work properly.

Generally most of the staff are miserable. The place is not managed well. Fixtures and fittings are dated and unsafe. Cracked light switches, a window that had a sign saying not to open, a shower door that just fell off, (no-one came to fix it)a hydro bath and shower....none of which worked, never leaving 2 towels, despite knowing there was 2 of us in there,staff who come into your room and steal from you , food that takes over an hour to come out, only to be something completely different to what you ordered, door that doesnt lock, people smoking skunk so it stinks out the whole hotel, constant loud nightclub level music around the pool even if you are the only one there. It drives people away. Intimidating groups of men who bring their own music to play loud, again driving all the other customers away. A manager. Who does nothing to stop people from smoking skunk on the property. Or from intimidating other customers. When the food was done right, it was good and the pool was nice when not having your ear drums blasted or driven away by skunk- smoking. Customers. It seems that if you want something done they dont respond to asking nicely.. the admin system suxks too. We paid up 3 days before so we could leave at 4.30am but because a food bill was put in afterwards, from before we paid it, we had to debate where this came from, making us 30 minutes late. Without the pool it would be 1 star

My stay was ok could've been better

Staff and service was great, was a little loud in the mornings and water in shower sometimes ran out.

Staff are excellent. Bathrooms could be cleaner - walls around tub need a good scrub, possibly with bleach, and all sealants need replacing. Rooms not well-insulated, so chatter, footsteps and loud music will keep you company until you get used to them, and you will. Curtains in some rooms do not open and windows have no decent views. All this being said, i still enjoyed my stay, a nod to the friendliness and hospitality of the staff. They also have a good chef!

Great clean and comfortable hotel. While advertised as "free breakfast for two," upon check-in was informed that it did not apply to my booking. This should be made clear. Other than that, it is a pleasant hotel with nice amenities.

I am disappointed at the way the manager handles complaints. There had been several issues and for them it was informational for me it was painful and costly. Disappointing.

This was a good experience staying in Morning Side Suite. All the staffs were helpful and friendly. They let us made ourselves at home. We had good conversations with them and gave us recommendation. Will definitely go to Morning Side Suite again!!

Good Customer service and clean environment

I stayed here as a last resort as the hotel I was stay was fully booked. The service was professional. Neat rooms and the staff were polite. Onome and the others made my two day stay comfortable.

The food was tasty. However their complimentary breakfast was non existent. They need to work on it. To call the spread they had as spartan would not be an understatement. It was that insignificant!

I stayed in the suite and the bathroom was top notch. One of the best I have used.It had a steam bath. I will give them an A+ for the bathroom.

Will be returning

Morning Side Suites is a standard hotel situated at 11B Taslim Elias Close Off Ahmadu Bello Way, Victoria Island, Lagos. Morning Side Suites is a five minutes’ drive to Silverbird Galleria and Bar Beach.

All rooms are well designed and fitted with air conditioner, flat screen TV with cable connection, refrigerator, wardrobe, king size bed, minibar, full-length windows and ensuite bathroom fitted with a shower and all necessary toiletries. The hotel rooms are divided into standard and superior rooms. These rooms are booked at different prices.

Continental breakfast is served daily. Morning Side Suites restaurant serves local and foreign delicacies, the onsite bar is stocked with soft drinks, alcoholic and nonalcoholic wines. Guests can enjoy a relaxing dip in the swimming pool and also enjoy exercise sessions in the fitness centre.

Laundry/dry-cleaning service is offered at an extra cost. Car hire can be made available on request. Ample parking space and security is guaranteed.

I have always thought hotels don't make great food in Nigeria, generally. This hotel was an exception. Their jollof rice was good. Very decent rooms although the amenities should be upgraded..courteous employees as well. In a serene area.

My daughters love Morning Side Suites, especially the swimming pool with a ready instructor to help.

The environment is clean.

The ACs are all working.

TVs are showing multiple channels.

Lighting is good and almost everywhere remain well illuminated. And above all the lift works all day