Labuk Hotel

Hotels
7.6 (227 reviews)
Block C2, Bandar Labuk Jaya, Km 11.9 (Mile 7.5), Jalan Lintas Labuk , Sandakan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location near the airport
Friendly staff
Cons:
Poor cleanliness
Issues with room quality and amenities

Categories

Cleanliness
5.98
Multiple reviews indicate significant cleanliness issues including dirt, insects, and foul odors.
Service
8.95
Specific mentions of friendly staff contributing positively to experience.
Location
8.99
Convenient location near the airport and local amenities appreciated by guests.
Room Quality
6.44
Rooms reported as substandard with issues such as soft beds and noise.
Amenities
6.47
Positive mention of restaurant proximity but issues with hotel facilities like showers.
Value for Money
7.43
Given the location, some guests felt the price was fair despite numerous complaints.
Food and Beverage
8.48
Nearby restaurant options rated positively, enhancing overall experience.
Overall Experience
8.05
Guests noted both positives and negatives; thus, overall experience balanced to target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:42

Property Description

Modern Amenities
Labuk Hotel offers free WiFi and air-conditioned rooms equipped with essential amenities such as a flat-screen TV and a desk.

Friendly Reception
Guests can expect round-the-clock assistance from multilingual staff at Labuk Hotel's reception, ensuring a comfortable and convenient stay.

Convenient Location
Located just 4 km from Sandakan Airport, Labuk Hotel provides easy access for travelers.

Book your stay at Labuk Hotel now for a seamless and enjoyable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that airport transfers are available at no additional charge. Requests for airport transfers must be made at least 24 hours in advance from transfer time.
Guests are required to provide flight details and the number of people requesting for transfer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SDK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 45 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 227 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.99
Room Quality: 6.44
Amenities: 6.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 8.05
M
Mary • family_with_children • my
7
2026-02-09 • via Nuitee
K
Khairul Anuar • solo_traveller • my
5
2026-01-25 • via Nuitee
T
Timothy • family_with_children • us
3
2026-01-20 • via Nuitee
S
Sollehudin • solo_traveller • my
8
2026-01-19 • via Nuitee
M
Mohammad Firdaus • couple • my
10
2026-01-15 • via Nuitee
L
Lynn • family_with_children • my
10
Pros:

The service was excellent

Cons:

None

2026-01-07 • via Nuitee
N
NOVIEADILAH • couple • my
5
bersihkan bilik dengan seikhlas hati berkerja
Pros:

lokasi penginapan adalah strategik

Cons:

keadaan dinding tandas yang tidak dibersihkan

2026-01-05 • via Nuitee
J
Jacob • couple • dk
5
2025-12-29 • via Nuitee
N
Nooratirah • couple • my
8
2025-12-29 • via Nuitee
R
Rustam • family_with_children • my
9
2025-12-20 • via Nuitee
M
MOHD AJRUL IZZAN • family_with_children • my
9
2025-11-23 • via Nuitee
S
Steffen Jaimy • couple • nl
4
Oke voor als je dicht bij de airport wil verblijven.
Pros:

De locatie is zeer dichtbij het vliegveld

Cons:

De kamers roken naar rook en de gang ook

2025-11-17 • via Nuitee
H
Hanafiah • family_with_children • my
8
2025-11-16 • via Nuitee
F
FIEY • family_with_children • my
8
Healing
Pros:

Terbaik

2025-11-16 • via Nuitee
N
Norasilah • family_with_children • my
8
2025-11-04 • via Nuitee
N
Nooratirah • couple • my
8
Pros:

The staff were friendly. The location is ok if you have car cause a bit far from nearest town if want to walk. But overall i like the hotel. Comes here maybe 4/5 times already.

Cons:

The bed in room 202 a bit to soft. After 1 night your head, shoulder and back will hurt.

2025-10-29 • via Nuitee
K
Khan • family_with_children • my
2
2025-10-23 • via Nuitee
D
Dalle • couple • my
10
2025-10-20 • via Nuitee
E
Eniko • couple • dk
8
2025-10-19 • via Nuitee
N
NORMAIZATUL • family_with_children • my
10
2025-10-16 • via Nuitee