Townsville City Motel

Hotels
7.6 (550 reviews)
36 Bowen Road, Rosslea , Townsville , au

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Uncomfortable bed
Safety concerns

Categories

Cleanliness
6.23
There were mentions of dirty rooms and issues with cleanliness.
Service
8.7
Staff was praised for being friendly and helpful, providing a positive service experience.
Location
8.24
Location was noted to be convenient and met guest needs.
Room Quality
7.19
Rooms were described as spacious and clean, but some had uncomfortable mattresses.
Amenities
7.72
Amenities were sufficient, though there were suggestions for improvement.
Value for Money
7.18
The value was seen as reasonable for the services but with mixed feedback on cleanliness.
Food and Beverage
7.73
Positive mentions of having amenities like real milk rather than pods.
Overall Experience
7.8
Despite some issues, the overall experience was seen as decent with hopes to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Convenient Location

Situated in Townsville, just a short distance from popular attractions like Townsville 400 Racetrack and ReefHQ Aquarium, Townsville City Motel offers a central and convenient stay. With Townsville Train Station and the Entertainment Centre within a few kilometers, exploring the city is a breeze for our guests.

Comfortable Accommodation

Our rooms are designed to provide ultimate comfort and convenience. From air conditioning to free toiletries, we ensure that your stay is relaxing and stress-free. Each room is equipped with essential amenities like a fridge, microwave, and kettle, making you feel right at home.

Free WiFi and Parking

Enjoy the convenience of free WiFi throughout the property, staying connected with your loved ones or catching up on work. With complimentary private parking, you can explore Townsville hassle-free, knowing your vehicle is safe and secure.

Book your stay at Townsville City Motel for a seamless blend of comfort, convenience, and excellent service.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

7.6
Based on 550 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.24
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 7.73
Overall Experience: 7.8
B
Blake solo_traveller au
8
2026-04-17 via Nuitee
B
Blake solo_traveller au
9
2026-04-17 via Nuitee
J
JODIE solo_traveller au
1
Pros:

Staff friendly

Cons:

Light would not turn off in main area in bedroom so had to try sleep with light on all night and no control for the fan

2026-04-17 via Nuitee
C
Cross couple au
8
2026-04-16 via Nuitee
K
Kamile solo_traveller au
9
Pros:

Comfortable bed, very clean rooms,close to shops

2026-04-15 via Nuitee
solo_traveller au
8
2026-04-13 via Nuitee
J
Jenna solo_traveller au
10
2026-04-12 via Nuitee
J
Jenna couple au
10
2026-04-12 via Nuitee
K
Kayla couple au
10
Flexibility plus
Pros:

Property managers were very accommodating with check-in.

2026-04-09 via Nuitee
G
Grant solo_traveller au
10
Fantastic value for money, the room exceeded expectations, and the staff were awesome!
Pros:

Fantastic price. The room was clean and had all the mod cons you'd want/expect. Overall very happy.

2026-04-07 via Nuitee
F
Fauzia solo_traveller au
9
2026-04-04 via Nuitee
L
Luigi couple au
4
Adequate
Pros:

No breakfast

Cons:

The cobwebs need to be removed

2026-04-03 via Nuitee
R
RUSSELL solo_traveller au
7
Cons:

The operator of the motel took money off me after I had paid through booking.com
After telling him he reimbursed me the cheaper amount and keep the amount he took

2026-04-02 via Nuitee
B
Blake solo_traveller au
8
2026-03-31 via Nuitee
D
Dalton solo_traveller au
8
2026-03-31 via Nuitee
Y
YelenaLat couple nz
5
Pros:

Friendly staff. Bedding and room were clean and that's about it what I'd say positive about the motel.

Cons:

No coffee, tea and sugar provided.
Bathroom door and wall were dirty inside.
Looks like the motel provides a temporary housing for homeless because we've been placed between two very noisy and mindless neighbors. There were screaming and loud shouting in the middle of the night.

2026-03-30 via Nuitee
K
karen solo_traveller au
4
2026-03-29 via Nuitee
K
Konnie H family_with_children au
8
Value for money convenient overnight stay spot
Pros:

Good location and reasonably quiet even on the major football match night. Having a TV in the room.

Cons:

Lights in the room... hoping warm colour used.

2026-03-29 via Nuitee
T
Thaiday solo_traveller au
10
2026-03-29 via Nuitee
W
Wendy couple au
1
Very disappointing
Pros:

Not much

Cons:

Unprofessional management - and needed maintenance

2026-03-27 via Nuitee