Hotel Conde de Penalba

Molto rumorosa e sporca

Mucho ruido en habitaciones. Imposible dormir. Cuarto de baño minúsculo e incomodo, propio de una pensión del siglo xix.

tout bien passe vraiment très bien place

Being at the center of everything also means if your room is facing the park, you will hear music and street performers until the wee hours of the morning. The hotel walls are well insulated from most of the music in the park, but there are two street performers “buskers” who vocalize opera style on the opposite street corner that was hard to overcome. If you are a light sleeper ask for a room not facing the park or bring wax ear plugs.

The balcony rooms also sit directly over a stop sign. The locals like you to hear their exhaust popping when they take off.

If you sleep heavy, this location is great!!

la vétusté des fenêtre

Lo puntuó tan mal en este viaje porque el hotel había tenido filtraciones de agua y se olía bastante a humedad. Pedí un cambio de habitación por este motivo y me hicieron pagar un suplemento algo que veo totalmente injusto. Han perdido una clienta. Y mi familia y yo solíamos viajar y hacer escala siempre en este hotel.

El sistema de aire condicionado

C'était ma troisième fois, mais cette fois ci je suis resté 5 jours et j'ai trouvé que c'était bruyant, les gens parlent fort à la réception alors le soir 22 h 23 h et 24 h... je trouvais cela dérangeant et difficile de dormir. Ma chambre #306 était situé a l'étage au dessus de la réception. Si j'y retourne, je demanderais une chambre sur un étage plus élevé, pour voir si c'est moins pire. Il n'y a pas d'accenseur alors je verrais si je veux monter 4 étages.

La poca variedad en el restaurant

My criticism is regarding the staff. We called the night before requesting the book the night previous to ours as we were gonna land very early in the morning and we wanted to ensure that a room is available then. The person answering the phone assured us there was no need for that and we can just check in early as there were other rooms available. Once we reach the hotel in the morning after landing, we are very rudely told by the front desk guy that no that is wrong and we now have to book another night there for 90 dollars or wait two additional hours and pay 20 dollars to do an early check in. We understand that mistakes can happen and that we were passed on the wrong information by the night staff, our criticism is towards the attitude of the guy- no apologies, no empathy, and no trying to find a compromise. We had to wait extremely tired on the couch for 2 hours right in front of the reception while there were empty and available rooms. 2 hours might seem short and irrelevant, but doing that after a sleepless night when we had already taken the precaution to call is very upsetting. We were planning on staying an extra night but found an alternative immediately just to avoid seeing the front desk personel.