Hotel Conde de Penalba

Hotels
8.6 (890 reviews)
El Conde esq. Arzobispo Meriño #111 Zona Colonial , Santo Domingo , do

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Stairs to access
Limited amenities

Categories

Cleanliness
7.79
Several reviews noted issues with cleanliness, such as towels being old and the room not being totally clean.
Service
9.26
Overall positive comments highlighting the attentive and accommodating staff.
Location
9.3
Frequent mentions of the excellent location close to attractions and restaurants.
Room Quality
8.25
Rooms are generally comfortable, though some were described as small.
Amenities
8.28
The lack of an elevator was a common concern among guests.
Value for Money
8.74
Guests feel they received good value for the price, especially for the location.
Food and Beverage
8.29
The restaurant received mixed reviews but had some positive remarks about the menu.
Overall Experience
8.86
Guests enjoyed their stay despite some minor issues, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:27

Property Description

Stunning Views from Front Terrace

Enjoy breathtaking views of the Cristobal Colon Park and the First Cathedral of America right from the beautiful front terrace of Hotel Conde. The perfect spot to unwind and soak in the historic charm of Santo Domingo.

Colonial-Style Comfort

Indulge in the comfort of Conde de Penalba's colonial-style rooms after a day of exploration. Relax in the cozy ambiance and experience true Dominican hospitality while enjoying modern amenities like telephones and color TVs.

Central Location with Historical Charm

Located in the heart of the colonial city, Hotel Conde offers a convenient base for exploring the 16th-century colonial monuments and the vibrant city life of Santo Domingo. Immerse yourself in the rich history and culture of this UNESCO World Heritage Site.

Experience the perfect blend of history and comfort at Hotel Conde. Book now for an unforgettable stay in Santo Domingo.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note Breakfast is NOT included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 890 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
F
Feve Linda family_with_children ch
10
El mejor hotel en ubicación trato e instalaciones.. excelente!! 👌🏾
Pros:

Bueno definitivamente nos gusto todo 😍 buenas, amplias y lindas habitaciones. Camas súper cómodas y todo muy limpio . La ubicación y el personal de recepción todos muy atentos olvidé el nombre del que nos recibió pero con este mensaje sabes que es el ya que él ha la el idioma Alemán y nos dio un trato muy amable y excepcional para la próxima le debo su Ricola 😅 gracias por todo de seguro que volveré ❤️

Cons:

Es excelente que el hotel tenga su restaurante pero los precios eran demasiado altos pero la comida y todo bien solo eso lo presciñs por las nubes

2026-04-16 via Nuitee
M
Maria De Lourdes couple br
9
Hotel Conde de Peñalba é romântico, aconchegante e no coração de Santo Domingo.
Pros:

Localização privilegiada, decoração vintage, simpatia dos funcionários.

Cons:

Não ter elevador, não ter café da manhã incluído.

2026-04-15 via Nuitee
C
carlos franz couple es
8
Pros:

La ubicación lo mejor

Cons:

El ruido de la calle. Es un hotel muy viejo que las ventanas están fatal y no aíslan

2026-04-14 via Nuitee
A
Alejandra family_with_children mx
10
Pros:

Ubicacion excelente, la habitacoon amplia y muy agradable , hotel con restaurantec

Cons:

Deberian incluir algun tipo de desayuno ,

2026-04-13 via Nuitee
M
Marta family_with_children es
8
Excelente ubicación pero no dispone de ascensor
Pros:

Ubicación, limpieza

Cons:

No dispone de ascensor

2026-04-07 via Nuitee
R
ramon solo_traveller es
10
2026-04-05 via Nuitee
S
Steve Cocanower family_with_children us
9
Amazing Semana Santa stay
Pros:

The balcony provided exactly rhe view of the Good Friday procession I had hoped .

Cons:

Tv wouldnt work bedside click briken, but that's not why I came to Santo Domingo. No coffee pot or kettle in room and wait staff at rest2zraunt on ground floor cmwere worst ever. Hotel booked cab to airport way overpriced.

2026-04-05 via Nuitee
M
Mileidi solo_traveller cr
7
2026-04-01 via Nuitee
A
Alejandro couple do
8
2026-03-31 via Nuitee
S
Shamir couple gb
9
2026-03-31 via Nuitee
D
Dr. Jose solo_traveller do
8
Good location, Close to everything.
Pros:

Centrally located, clean and comfortable.

2026-03-29 via Nuitee
M
Maria Luiza solo_traveller br
10
Pros:

Da localização e do conforto. O Centro histórico é muito lindo. O hotel é otimo. Fica encima de um restaurante. Vale a pena! Eu voltaria com certeza

2026-03-29 via Nuitee
M
Médéric solo_traveller fr
9
2026-03-28 via Nuitee
J
Javier couple ec
10
un sitio increible para visitarlo de nuevo, en el corazon del centro historico
Pros:

La habitacion con la vista a la plaza fue increible y me lleno de alegria la decoracion de hotel

un sitio con todo lo que se necesita para el centro de Santo Domingo

cerca de todo lo historico

Cons:

la descripcion de la habitacion debia ser mas explicita o mejor entendida

lo correcto era con balcon.

increible la atencion

2026-03-26 via Nuitee
W
weeterrier couple gb
7
Pros:

The location and the friendly team

Cons:

The room was noisy

2026-03-24 via Nuitee
J
jose extended_group es
1
Estafa
Cons:

Estafa

2026-03-24 via Nuitee
M
Manuel couple es
6
Cons:

La habitación era excesivamente pequeña

2026-03-23 via Nuitee
G
GENEVIEVE solo_traveller us
5
Dreary.
Pros:

The staff were very helpful

Cons:

The room was extremely small. At booking, it was described as having a working table/desk, but there was actually no place to sit, or to open a laptop except for sitting on the bed.

2026-03-21 via Nuitee
G
Georges couple lb
9
Very good location affordable price
Pros:

In the center

Cons:

Nothing

2026-03-20 via Nuitee
G
Georges couple lb
10
All was perfect
Pros:

Very good

Cons:

Very good

2026-03-20 via Nuitee