Townsville Southbank Apartments

Hotels
8.9 (677 reviews)
19 McIllwraith Street , Townsville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Salt-water pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and comfortable apartments
Great location with access to amenities
Cons:
Some cleanliness issues noted
Minor maintenance problems

Categories

Cleanliness
8.19
Cleaning could be improved, some dust noted and a dead moth found.
Service
9.16
Staff were friendly and efficient, contributing positively to the experience.
Location
9.2
Great location, close to shops and restaurants, and quiet.
Room Quality
8.65
Rooms were spacious and comfortable, though some dated issues noted.
Amenities
8.68
Amenities were good but could use an outdoor BBQ.
Value for Money
9.14
Good value considering the quality and location.
Food and Beverage
9.09
No specific mentions, thus reflects standard quality for this hotel tier.
Overall Experience
9.06
Overall a pleasant stay with minor issues but generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:54

Property Description

Luxurious 2-Bedroom Apartments with Stunning Views

Convenient Location and Dining Options
Enjoy a short walk to various restaurants and cafes, immersing yourself in the local culinary scene. Explore nearby attractions like Reef HQ Aquarium and Townsville 400 Racetrack Start / Finish line just a quick drive away.

Modern Amenities for Ultimate Comfort
Indulge in fully equipped kitchens, flat-screen TVs, and laundry facilities in each apartment. Relax on your private balcony with garden views, or take a dip in the outdoor pool. Stay connected with free WiFi and worry-free with complimentary parking.

Book your stay at Townsville Southbank Apartments now for a memorable and convenient experience.

Important information:

Please note a $100 key deposit will be charged upon check in. The key deposit is returned upon check out which must be at hotel reception.

Payments made with a credit card will incur a surcharge of 1.5%Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 677 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.09
Overall Experience: 9.06
L
Luatimu • couple • au
6
Pros:

It was okay.

Cons:

The property wasn’t too bad, it could have been better with a latch to lock the door instead of just scanning key. With children, I didn’t feel safe knowing someone could just walk through with a key.

2026-02-14 • via Nuitee
C
Candice • extended_group • au
10
Enjoyed our stay & facilities
Pros:

The size of the apartment & location

Cons:

The parking was a bit small

2026-02-12 • via Nuitee
K
Kylie • extended_group • au
7
Nice unit good price
Pros:

Apartment was a good size for 4

Cons:

The elevator stunk !!! Smelt stale like wet dog the whole 2 nights we were there we were holding our noses

2026-02-12 • via Nuitee
M
Mike Kentros • extended_group • au
9
Pros:

Staff were very friendly and the location is perfect when you don't have transport.

Cons:

The lift was very smelly. It had an odour all day long and it was quite unbearable.

2026-02-09 • via Nuitee
S
Susan • couple • au
10
Pros:

Value for money, clean and homelike

Cons:

Nothing

2026-01-28 • via Nuitee
M
Mark • extended_group • au
7
2026-01-26 • via Nuitee
L
Lorene • extended_group • au
8
2026-01-25 • via Nuitee
L
Lynne • couple • au
10
Pros:

Comfortable

2026-01-20 • via Nuitee
J
John • extended_group • au
8
2026-01-20 • via Nuitee
S
Setaimata • family_with_children • au
8
The apartments were very clean and spacious.
Pros:

It was spacious and clean

Cons:

The oven and stove top did not work properly and it was extremely old

2026-01-19 • via Nuitee
B
Brendan • family_with_children • au
9
2026-01-19 • via Nuitee
E
Emma • extended_group • au
10
2026-01-19 • via Nuitee
C
CAROL • couple • gb
9
Comfortable no complaints
Pros:

Pleasant decor. Spacious

Cons:

Nothing

2026-01-19 • via Nuitee
A
Anne • family_with_children • au
10
Convenient, clean, professional staff and definitely will stay here again.
Pros:

From arrival to departure the staff were exceptionally friendly and so professional. The young lady at reception was extremely helpful and answered all my questions. The cleaning staff were friendly and so polite.
Would definitely book here when I return for a getaway.

Cons:

Loved everything

2026-01-19 • via Nuitee
R
Rachel • family_with_children • au
8
2026-01-19 • via Nuitee
J
Jason • family_with_children • au
8
2026-01-19 • via Nuitee
S
Shay • couple • au
10
2026-01-15 • via Nuitee
J
Jasmin • solo_traveller • au
10
2026-01-13 • via Nuitee
D
Darcy • couple • au
10
2026-01-11 • via Nuitee
J
James • couple • au
8
Pros:

Convince

Cons:

Price

2026-01-06 • via Nuitee