Townsville Southbank Apartments

Hotels
8.9 (693 reviews)
19 McIllwraith Street , Townsville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Salt-water pool
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and comfortable apartments
Great location with access to amenities
Cons:
Some cleanliness issues noted
Minor maintenance problems

Categories

Cleanliness
8.19
Cleaning could be improved, some dust noted and a dead moth found.
Service
9.16
Staff were friendly and efficient, contributing positively to the experience.
Location
9.2
Great location, close to shops and restaurants, and quiet.
Room Quality
8.65
Rooms were spacious and comfortable, though some dated issues noted.
Amenities
8.68
Amenities were good but could use an outdoor BBQ.
Value for Money
9.14
Good value considering the quality and location.
Food and Beverage
9.09
No specific mentions, thus reflects standard quality for this hotel tier.
Overall Experience
9.06
Overall a pleasant stay with minor issues but generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:54

Property Description

Luxurious 2-Bedroom Apartments with Stunning Views

Convenient Location and Dining Options
Enjoy a short walk to various restaurants and cafes, immersing yourself in the local culinary scene. Explore nearby attractions like Reef HQ Aquarium and Townsville 400 Racetrack Start / Finish line just a quick drive away.

Modern Amenities for Ultimate Comfort
Indulge in fully equipped kitchens, flat-screen TVs, and laundry facilities in each apartment. Relax on your private balcony with garden views, or take a dip in the outdoor pool. Stay connected with free WiFi and worry-free with complimentary parking.

Book your stay at Townsville Southbank Apartments now for a memorable and convenient experience.

Important information:

Please note a $100 key deposit will be charged upon check in. The key deposit is returned upon check out which must be at hotel reception.

Payments made with a credit card will incur a surcharge of 1.5%Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 693 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.09
Overall Experience: 9.06
L
Lyndsey • solo_traveller • au
9
Neat, tidy and spacious
Pros:

Great amenities within the apartment.
Great location - very short walk to restaurants etc.
Clean and tidy.
Bedding changed daily, which we didn't expect.
Good off street parking.

Cons:

Pool was smaller than expected.

2026-04-15 • via Nuitee
S
Southee • extended_group • au
10
2026-04-14 • via Nuitee
E
Evans • family_with_children • au
9
Spacious and quiet. Luxurious apartment with the amenities of a big hotel.
Pros:

Excellent breakfast buffet at the hotel but no onsite dining at lunch or dinner. The room was ready an hour early so we could check in at no extra cost. Staff were happy to hold our bags in a locked room for the day we checked out. The pool at the hotel across the road is great.

Cons:

The area is a bit industrial looking. There are also a lot of pubs. I would like to be nearer to The Strand next time.

2026-04-12 • via Nuitee
M
Michelle • solo_traveller • au
8
2026-04-11 • via Nuitee
R
Rob • extended_group • au
8
We enjoyed our stay
Pros:

It meet our expectations

Cons:

The ensuite shower/spar bath.

2026-04-11 • via Nuitee
R
Richard • extended_group • au
8
Pros:

Renovations in the appartments were goid

2026-04-10 • via Nuitee
K
keita • couple • au
10
2026-04-08 • via Nuitee
F
Fiona • couple • au
10
2026-04-03 • via Nuitee
V
Vicki • couple • au
10
2026-03-31 • via Nuitee
D
Dana • couple • au
10
2026-03-22 • via Nuitee
L
Lainie • family_with_children • au
5
Adequate for what we needed; I would stay again if a discounted rate
Pros:

Handy location
Very good size apartment
Modern decor
Good size balcony

Cons:

Price was reasonable for the size but some things were lacking based on the price
Light not working in bathroom
No coat hangers
Balcony very large but not clean

2026-03-16 • via Nuitee
S
shayne • couple • au
7
Cons:

The car parking was very tight for any medium to large vehicle impossible to reverse or turn easily

2026-03-11 • via Nuitee
M
Mikey • couple • au
8
Overall, it was fine for one night. I’d been mindful that if you don’t mind early noise from the metalworks behind the a
Pros:

The property was tidy and had the amenities we required. It's pretty central as we only needed to stay one night before heading to the airport.

Cons:

Unfortunately, the lift to the apartment has a strong odour. It smells damp and unpleasant. I agree with others that this needs attention. Additionally, the single toilet in the apartment is old and made of deteriorating plastic, which smells very bad. It just needs a new toilet and seat. The apartment backs onto small businesses. Unfortunately, from 6am, these premises are noisy and clearly disruptive to those who want to rest longer.

2026-03-05 • via Nuitee
J
Jessica • extended_group • au
8
Will stay again
Pros:

Room service
Information book and what’s around

2026-03-05 • via Nuitee
B
Bryan • couple • au
9
2026-03-04 • via Nuitee
L
Luatimu • couple • au
6
Pros:

It was okay.

Cons:

The property wasn’t too bad, it could have been better with a latch to lock the door instead of just scanning key. With children, I didn’t feel safe knowing someone could just walk through with a key.

2026-02-14 • via Nuitee
C
Candice • extended_group • au
10
Enjoyed our stay & facilities
Pros:

The size of the apartment & location

Cons:

The parking was a bit small

2026-02-12 • via Nuitee
K
Kylie • extended_group • au
7
Nice unit good price
Pros:

Apartment was a good size for 4

Cons:

The elevator stunk !!! Smelt stale like wet dog the whole 2 nights we were there we were holding our noses

2026-02-12 • via Nuitee
M
Mike Kentros • extended_group • au
9
Pros:

Staff were very friendly and the location is perfect when you don't have transport.

Cons:

The lift was very smelly. It had an odour all day long and it was quite unbearable.

2026-02-09 • via Nuitee
S
Susan • couple • au
10
Pros:

Value for money, clean and homelike

Cons:

Nothing

2026-01-28 • via Nuitee