Townsville Southbank Apartments

Hotels
8.9 (747 reviews)
19 McIllwraith Street , Townsville , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable apartments
Great location with access to amenities
Cons:
Some cleanliness issues noted
Minor maintenance problems

Categories

Cleanliness
8.19
Cleaning could be improved, some dust noted and a dead moth found.
Service
9.16
Staff were friendly and efficient, contributing positively to the experience.
Location
9.2
Great location, close to shops and restaurants, and quiet.
Room Quality
8.65
Rooms were spacious and comfortable, though some dated issues noted.
Amenities
8.68
Amenities were good but could use an outdoor BBQ.
Value for Money
9.14
Good value considering the quality and location.
Food and Beverage
9.09
No specific mentions, thus reflects standard quality for this hotel tier.
Overall Experience
9.06
Overall a pleasant stay with minor issues but generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:54

Property Description

Luxurious 2-Bedroom Apartments with Stunning Views

Convenient Location and Dining Options
Enjoy a short walk to various restaurants and cafes, immersing yourself in the local culinary scene. Explore nearby attractions like Reef HQ Aquarium and Townsville 400 Racetrack Start / Finish line just a quick drive away.

Modern Amenities for Ultimate Comfort
Indulge in fully equipped kitchens, flat-screen TVs, and laundry facilities in each apartment. Relax on your private balcony with garden views, or take a dip in the outdoor pool. Stay connected with free WiFi and worry-free with complimentary parking.

Book your stay at Townsville Southbank Apartments now for a memorable and convenient experience.

Important information:

Please note a $100 key deposit will be charged upon check in. The key deposit is returned upon check out which must be at hotel reception.

Payments made with a credit card will incur a surcharge of 1.5%Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 747 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.09
Overall Experience: 9.06
R
Robin • solo_traveller • au
8
Great bed
Pros:

Convenience and great bed

Cons:

Nothing

2026-07-12 • via Nuitee
S
Stefan • extended_group • bg
7
Good location clean good value for money
Pros:

Location

Cons:

It was noisy like s pomp or engine nearby

2026-07-12 • via Nuitee
J
Jarrod • couple • au
9
Pros:

It was a slightly older apartment that has been tastefully updated. I would stay there again

2026-07-10 • via Nuitee
P
Peter • family_with_children • au
9
Very enjoyable 4 nights stay.
Pros:

Clean, good size and comfortable.

Cons:

Very tight entry exit to car park.

2026-07-09 • via Nuitee
A
Andrea • solo_traveller • gb
8
2026-07-08 • via Nuitee
K
karen • extended_group • us
10
Very much felt like home away from home
Pros:

Great location to food and city

Cons:

Parking was available but tight spots.

2026-07-08 • via Nuitee
F
Frances • couple • au
9
Overall very comfortable & clean
Pros:

Very comfortable & well located

Cons:

The remote controls for the TV & air conditioners didn’t work so need checking/updating/charging or new batteries. The tap in the kitchen sink needs to be replaced/repaired as it is hard to turn/regulate water flow.

2026-07-07 • via Nuitee
V
Vanessa • family_with_children • au
10
Spacious with lots to offer.
Pros:

The rooms were beautifully clean & provided everything we needed during our stay. The whole process of booking the room was simple & the staff went above & beyond. This property is now my go to when staying in Townsville & would highly recommend.

Cons:

The undercover parking is very tight.

2026-07-02 • via Nuitee
M
Marcus • extended_group • au
9
2026-06-30 • via Nuitee
M
May • couple • au
10
2026-06-28 • via Nuitee
C
Carol Chaffey • family_with_children • au
10
I had a great stay at the apartment
Pros:

The apartment was fabulous. It was spacious, well laid out and had everything we needed for a comfortable stay. The beds were very comfortable and the staff were friendly, helpful and welcoming. I would definitely stay here again the next time I'm in Townsville. Highly recommended!

Cons:

Just an FYI - the space between the oven and the cupboard could do with a clean.

2026-06-28 • via Nuitee
M
mark • couple • au
8
2026-06-27 • via Nuitee
B
Beckett • solo_traveller • au
5
2026-06-25 • via Nuitee
E
Emma • solo_traveller • au
10
Great find
Pros:

The apartment was a lot more spacious than I anticipated, had everything we needed and in a convenient location

2026-06-24 • via Nuitee
C
Chrissi • couple • au
10
2026-06-24 • via Nuitee
J
Jay • couple • au
10
2026-06-24 • via Nuitee
A
Alasdair • family_with_children • gb
5
2026-06-22 • via Nuitee
A
Anthony • family_with_children • au
7
2026-06-21 • via Nuitee
C
Cathie • couple • au
9
Enjoyed our stay.
Pros:

Very comfortable,spotless and close to everything

Cons:

Noise from surrounding building site.
Just a little hiccup with contractors using allocated carpark

2026-06-19 • via Nuitee
A
Anna • couple • au
9
Townsville stay
Pros:

Beds were very comfortable. Unit was clean and in a great location. Easy walking distance to pubs/restaurants/cowboys stadium. Will stay here again.

Cons:

Parking area was tight to get in/out of (with a sedan) with other car parks occupied. Would be difficult with our ute

2026-06-18 • via Nuitee