G Suites Hotel by AMITHYA

the Executive rooms are good and big as well, the reception was helpfull, rooftop need to improve the sound to laud, everyone is friendly...keep it up.

The bed is comfortable the Food is Taste room cheap but amazing view is amazing i will rwcomend y'all to come here the wifi is fast

The place is very comfortable, this is the first time there, very recommendations, Prices greatly guarantee quality. friendly service and I give a 9/10 rating✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨

New experience at the hotel, service was excellent, the room was also very comfortable. For food on restaurant also delicious.The pastries are so good. Her staff service is friendly especially fania. Good job g suites hotel, see you later.

This is the second time I've been here and it's always satisfying because the service is very friendly, the staff are kind. the room is a bit spacious and clean. On the rooftop there is a swimming pool that can be used while enjoying the view of the city above Dadi. The breakfast food is delicious and varied. Next, I will stay here again🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗💝💝💝💝💝💝💝💝💝

This hotel is just nice. I took 4days 3night here because of the strategic place, good facilities, nice hospitality and services. All of their staff is very friendly, especially Ms Fania. I hope i will be repeat soon! Highly recommended!..

Clean, good tv channels, good karaoke, good food, good service, quick response, and mously all good, staff NY ramahh ramahh wangiii bangett overall goodd si, ambiences nya keremn bikin betah bangettttt good quality pokoknya bestttttt bangettttt lahhh

For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.

love the location and minibar. hard to find a room with minibar nowadays.

The members of staff were polite and accommodating, however
- check in was delayed because room wasn't ready at 4pm
- requested for a non smoking room but wasn't available
- given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed.
- air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts
- given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again.
- technician fixed the ac

But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.

Good hotel to stay

Very Good. Staff very helpful

No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!!

My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.

This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.

overall good

This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.

Central location. Close to cafes and restaurants. Highly recommended. Big rooms and very clean and modern. Like 5 star hotel at 3 star prices. Very clean and they have an amazing funky bar and cafe. Great gym, parking and swimming pool also provided.

Terrible stay in which I ordered a double bed and they allowed themselves to be overbooked. Staff gave me a double bed smoking room which I flatly refused and she lied to me it's not a smoking room. Went into room and there was the heavy smell of deodorant smell to musk it. 15 mins later smoke smell came back and my sinus became really bad. Went down to complain and they gave me a suite room whcih smelt even worst. Finally I was forced to settle on a twin bed room in which I have no use for. Terrible hotel.

It was a lovely hotel, rooms slightly on the small side, friendly staff. But English not great for tourists trying to plan onward travel, we asked for timetables for busses and trains, and they tried the best they could, but it would be good to have a bit more knowledge of these things at the front desk.

First of all, I like the room and in general I think the hotel is good.

But sometimes things happen and things don't work out as we plan.
We arrived late at night for a check in, traveling on a road trip from Jakarta to Bali.
When booking hotel chosen double bed, and having a big choice of hotels to choose from, I don't want to be gambling at this.
On arrival we were not told that there is no double bed room and only when went up to the room we have seen its a twin room.
When came down and asked that we booked a double, we have been told that all are busy. There is a higher standard room with double bu we have to pay additional to get it. Even though it was after 2 am and they had no chance to rent it out. On remarks that we have booked a double we were told that it is not guaranteed when booking threw expedia and is only a preference. Honestly I am not happy with that expedia, I want to get a room I choose at the booking.

When we understood that have no choice and a refund would be a great hustle and it was too late already, we went up to our twin room where we found no toilet paper and a leaking air conditioner making a lot of noise.
When called reception, a repair person came up with ladder and started to fix it. All this after 2 am morning!
We were getting irritated, when we were proposed a different twin room with a working air conditioner.

As I said I believe the experience in this hotel could be great, but if I book a double bed I want to get it.