The Mercantile Hotel

Hotels
Room Yield
7 (303 reviews)
28 Dame Street, Dublin, Dublin, 02 , Dublin , IE

Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Offsite parking discounted rates available
Reception hall

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Small room size
Noise from nightlife

Categories

Cleanliness
7.25
Overall sentiment indicates the hotel was exceptionally clean and well-maintained with lovely staff.
Service
7.75
Staff were frequently mentioned as friendly and accommodating, particularly in the dining experiences.
Location
8.25
Fantastic location, central to major attractions, easily accessible.
Room Quality
6.25
Some rooms found to be small; however, modern amenities were appreciated.
Amenities
6.25
Amenities are good but there are mixed reviews regarding bar wait times.
Value for Money
6.25
Good experience overall for the price, could be better considering room size.
Food and Beverage
6.75
Food was described as delicious and fresh, although some felt prices were average.
Overall Experience
7.25
Great atmosphere and experience, despite some minor room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:22

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, tour assistance, and a reception hall for events.

Dining Experience
Indulge in Irish cuisine at Mercantile Bar and Grill or grab a snack at the coffee shop.

Central Location
With a stay at The Mercantile Hotel, you're steps away from key attractions like Dublin Castle and Trinity College.

For a central Dublin stay with convenient amenities and a taste of Irish dining, book The Mercantile Hotel now!

Important information:

  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7
Based on 303 reviews
Cleanliness: 7.25
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 6.25
Food and Beverage: 6.75
Overall Experience: 7.25
L
lynseyp2026 Friends getaway
10
Amazing Hotel
Pros:

Amazing hotel, one of the best I have stayed in. From the moment I checked in the service from all the staff was great. The rooms were spotless and the facilities fantastic. The bed was comfy, the shower was brilliant and the decor just made it. Breakfast had plenty of hot & cold choices. Honestly best hotel in Dublin and the location is only a few minutes walk from Temple Bar.

2026-01-30 via Tripadvisor
8
832nenads Couples
10
The Mercantile Hotel is place where you want to stay.
Pros:

Great location! Near shopping centers and pub's 🍻😁. Atmosphere is 🔝. Room is perfect, new and clean. Many thanks to Marija for the best breakfast😊

2026-01-28 via Tripadvisor
T
Travelwriterca Couples
10
A perfect stay.
Pros:

A beautiful newly renovated hotel and restaurant. The rooms are very comfortable and everyone working here is friendly, professional and helpful, especially Isra in the restaurant. We have eaten out at other restaurants three times so far but the Mercantile has been the best food by far. I love the decor, they put thought into all of the little details. It’s nicer than a lot of four star hotels I’ve stayed in.

2026-01-27 via Tripadvisor
8
814monikaj NONE
10
Amazing breakfast by Marija
Pros:

Great hotel with great staff! So lovely, cozy and classy. The breakfast Marija prepares every morning is amazing! Would go again just for that!

2026-01-26 via Tripadvisor
P
Peannimal Friends getaway
10
Eabha is the best!
Pros:

Eabha was the absolute best. Such a sweetheart during every interaction. Gave great recommendations and made our stay so wonderful.

2026-01-26 via Tripadvisor
T
tillyjeanette NONE London, England
10
Exactly what I needed
Pros:

Cosy double was perfect for a single person to be in for two nights - small but comfortable. Staff were available at any time and everything felt clean. Love the decor as well!!

2026-01-26 via Tripadvisor
_
_sallyauker Couples Bedfordshire, England
10
Weekend stay in Dublin.
Pros:

Fabulous hotel in a prime location and in walking distance to all of Dublin’s attractions.
Wonderful, very helpful and friendly staff from the reception to the restaurant, in particular Marija, the restaurant manager- great atmosphere.
The breakfast was very good with a wide variety of foods fresh to order or pastries, fruit and yogurt.
The room was comfortable, but compact . The bed was extremely comfortable.
Definitely great value for money and would certainly stay here again if I come Dublin.
Thank you.

2026-01-25 via Tripadvisor
F
Flyer587910 NONE
10
Great Stay
Pros:

Great location. Cool design. Comfortable beds. Good value and I will stay there again. Friendly helpful staff too

2026-01-24 via Tripadvisor
C
charlieo724 Friends getaway
10
Staff are a credit to the place !
Pros:

Our server Mirella was so attentive and caring ! Ordered the wings and the Han Hock croquettes which were both delicious and the wait time wasn’t long at all ! Cocktails were great also!

2026-01-23 via Tripadvisor
S
sttallmus NONE Fulda, Hesse
10
Perfekt Spot
Pros:

In the CenteLocated right in the heart of Dublin! The location is perfect for starting a pub crawl, whether you want to hit the famous Temple Bar area or find some hidden gems away from the tourist traps. Most sights are within walking distance, so you won't waste time on buses, taxis, or Ubers. Just step out of the hotel and you’re right in the middle of the action!r to go to

2026-01-22 via Tripadvisor
D
Divya_Patel36 Solo travel Nutley, New Jersey
10
Cozy stay that has everything you need
Pros:

Very nice hotel in the heart of Dublin! Rooms were nicely decorated and clean. Staff were so friendly!! It really made a difference when I arrived after a long flight at 6am or when I dropped my phone in a hard to reach place in the hotel restaurant. Such a great option especially for the price!!

2026-01-21 via Tripadvisor
N
Nomad38381582296 NONE Santa Monica, California
10
A perfect experience in every way at The Mercantile Hotel.
Pros:

Wonderful, friendly, helpful staff from check in to departure. The rooms are very pleasant, super clean, and comfortable, and the adjacent lounge, bar and restaurant were beautifully done with tasteful food and menu options. The price was very good for the location and the neighborhood in Central Dublin can’t be beat; we walked to all local pubs, restaurants and attractions, like Trinity College, the Temple Bar, Guinness and churches. nearby. We would stay here again without hesitation.

2026-01-21 via Tripadvisor
B
brendanbD2806WS NONE
4
Uncomfortable
Pros:

Great hotel and lovely staff. The only downside was the noise in the room — it was really disappointing and would put me off booking again.

2026-01-21 via Tripadvisor
D
danieleB994DQ Friends getaway
10
Amazing
Pros:

An amazing hotel looks a lot more expensive than it actually is, the staff were so friendly and could not do enough for you rooms were always cleaned and spotless. And it situated right in the middle of Dame street near all the restaurants and bars where the night life is brilliant a lot of live singers last night in peader kearneys bar was so much fun and just up the road from the hotel.Overall I would advise anyone who’s looking at the mercantile hotel to book it and I will definitely be going to Dublin as again and staying there. Many Thanks to the staff for making my weekend so pleasant and enjoyable
Dan from Kent

2026-01-19 via Tripadvisor
Y
Y5147KBclairea Friends getaway
10
Beautiful Hotel in fantastic location
Pros:

Stayed in a triple bed bedroom with friends. Extremely comfortable with sound proofed windows. Very clean and quiet at night hotel. Excellent location. Would definitely stay here again

2026-01-19 via Tripadvisor
W
wykesian NONE Cork, County Cork
10
Stunning hotel
Pros:

Fantastic location , beautifully decorated throughout.
Spotless clean and friendly staff.
Didn’t get the chance to eat or drink here but will most definitely return

2026-01-18 via Tripadvisor
T
Trek24472873373 Couples
10
A lovely place to stay for a weekend in the heart of Dublin
Pros:

Excellent hotel central to the Temple Bar district of Dublin. We absolutely loved staying at this hotel, it has lots of character and very friendly staff. We stayed in a deluxe double room which was spacious and a perfect size for the two of us for a two-night stay. The room was very clean and we loved the bathroom! The room was around £225 for two nights (through Hotels.com) and we would have absolutely no issue paying this to stay again. There is a bar/restaurant attached the hotel and although we didn’t dine here, there were some lovely cocktails and beverages on offer that we enjoyed! The only downside is that the hotel is located on Dame Street around a number of bars and clubs, and it did get a bit noisy at night, but the room was sound-proofed well enough. I’d also recommend to the hotel about placing softer pillows in the rooms, as all the pillows in our room were very firm, along with the mattress.

2026-01-12 via Tripadvisor
J
joeU1711EU NONE
10
American in Dublin
Pros:

Room had 2 twins beds that were adequate for myself and sister. Water bottles (cartons) are complementary. Amenities do not include lotion and trying to pack light coming oversees for the first time you will need. Steamer for clothes worked very well. Bartender is knowledgeable of local liquors vs American.

2026-01-12 via Tripadvisor
A
adelesophienicoles Couples Lincoln, Lincolnshire, England
10
Brilliant- we wouldn’t stay anywhere else
Pros:

This hotel is beautiful, ambience in the bar was great, the rooms were decorated to such a high standard and the location was perfect, a couple of minutes walk to the temple bar pubs. The hotel was well maintained and rooms cleaned to a high standard. The staff were so friendly and couldn’t do enough for you. Rooms were well sound proofed, we had a lovely quiet stay! The value for money of this property was brilliant, for how nice and central it was, we couldn’t believe the price. We’d definitely stay here again.

2026-01-10 via Tripadvisor
B
bluebio96 NONE Jersey, Channel Islands
10
Great hotel, central location. Would recommend!
Pros:

Location - fantastic, could see the temple bar pub from our window. 10 mins to dublin castle, less than 30 minute walk to guinness factory. Could get a taxi within seconds. Shops, restaurants, bars, literally next door.

Atmosphere was great, very busy restaurant and bar, lively and fun to be in. Hotel has separate entrance so you can come in quietly if you want to avoid. Liveliness does not disrupt sleep however. Does take a bit of time to order drinks if popping into the bar but having watched the barstaff, this is because they make cocktails to the highest standard!

Rooms were great, bathroom was very modern. Good shower pressure. Good quality shampoo, conditioner etc. Aircon/heating. Not enough storage/hangers for hanging/folding clothes for 2 people but this was the only drawback. Suitcases fit well under the bed so thats a bonus. Great options for TV, can log into own netflix etc easily. Just remember to log out! Exceptionally clean, lovely cleaning staff and checkin/out staff. Some noise levels at night (literally in the town centre) but did not disrupt our sleep. It was christmas/new year so perhaps busier than normal.

Would definitely book this hotel again next time we come to the city and would recommend!

2026-01-03 via Tripadvisor