I am Jazz Hotel

Hotels
7.9 (838 reviews)
No 122 & 124, Jalan Permas 10 Bandar Baru Permas Jaya , Johor Bahru , my

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Near eateries
Fast service
Cons:
Cleanliness issues
Noise pollution
Inadequate ventilation
Limited food options

Categories

Cleanliness
6.73
Multiple reviews mention dust and dirt, affecting the overall perception of cleanliness.
Service
8.7
The hospitality of the staff was highlighted positively in several reviews.
Location
8.74
Convenient location with many eateries nearby is frequently mentioned.
Room Quality
7.19
Mixed sentiments due to noise issues and some mentions of inadequate room conditions.
Amenities
8.22
Recommendation of various nearby amenities such as food and stores.
Value for Money
8.18
Positive remarks about pricing relative to amenities provided.
Food and Beverage
7.73
Some reviews mentioned limited dining options, affecting this score.
Overall Experience
7.7
General experiences are mixed due to issues but service and location kept it moderately positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:57

Property Description

Convenient Location
Located just 18 km from the popular Singapore Zoo and within reasonable proximity to key attractions such as Night Safari and ION Orchard Mall.

Comfortable and Well-equipped Rooms
Guest rooms are furnished with modern amenities including air conditioning, flat-screen TV, and free toiletries for a comfortable stay.

Exceptional Services
Enjoy a hassle-free stay with concierge services, 24-hour front desk assistance, and convenient room service at your disposal.

To experience a seamless blend of convenience and comfort, book your stay at I am Jazz Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JHB

Location

Guest Reviews

7.9
Based on 838 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 7.7
H
hidahyah family_with_children sg
7
Pros:

staff friendly. property okay not bad.

Cons:

no iron and iron board

2026-08-19 via Nuitee
Z
ZULKIFLI family_with_children my
8
2026-08-17 via Nuitee
Z
ZULKIFLI family_with_children my
8
2026-08-17 via Nuitee
J
Jeremiah solo_traveller sg
9
Impressive!
Pros:

Service by the reception staff exceeded my expectations. Staff were thoughtful and well-communicative, polite and service oriented.

Location-wise, excellent (for those driving): it feels much less congested than being in JB main town itself, yet it is just a few minutes drive away.

I liked the large beds and good quality television. Bedsheets and towels were satisfyingly clean.

2026-08-16 via Nuitee
M
Mohd zaim extended_group my
9
2026-08-14 via Nuitee
M
May Thu solo_traveller mm
10
2026-08-10 via Nuitee
A
Aiman family_with_children my
9
2026-08-09 via Nuitee
W
Wan Ching solo_traveller sg
6
Family of 4 for a quick night stay
Pros:

Cost effective for one night stay with 2 double beds fit for a family of 4. There is a small selection of F&B for breakfast within mins of walking

Cons:

The bedsheets and cover feel washed but have stains, cleanliness is barely tolerable for a night without pulling the curtain or adjusting the bin position, clusters of dust are visible. The toilet is aging but functional. Staying at L2 heard cars zooming by till 11pm and start at 7am.

2026-08-08 via Nuitee
N
Nur Amirah Liyana solo_traveller my
10
2026-08-08 via Nuitee
N
Nuradibah binti solo_traveller my
8
2026-08-08 via Nuitee
A
Alfred couple sg
9
2026-07-24 via Nuitee
S
Shahidah family_with_children sg
10
2026-07-22 via Nuitee
K
Kian Meng solo_traveller sg
8
Pros:

Location was a great with cafe in walking distance and 7 eleven a block away. Great price.

Cons:

The waiting area outside with some cosy coner, like to have a cup of coffee in the morning after woke up. Pleasant stay.cheers

2026-07-18 via Nuitee
A
Ahmad Qahar solo_traveller my
8
2026-07-14 via Nuitee
F
Faizal solo_traveller my
9
2026-07-13 via Nuitee
N
Nur Sheila family_with_children my
4
Wasnt good like it used to be.
Pros:

The location is the win and it is at the end corner. A lot of eateries, cool corridor to sit at night. Look quite presentable.

Cons:

The price is not par with its quality. I stayed here few years back it was so good and clean. This time, room is a bit aged the furniture. Bed is okay. Cleanliness is not so much. Broken facilities in bathroom. Dirty bathroom no maintenance. The bathroom door placement is just so wrong when open the door you have to close it first before u can enter the sink side. Dusty furniture. Loud noise from the road. Only space to pray is in front of the bathroom door. no other space. Deposit is 100 but in website it stated 50. Also in web said baby cot is available but actually none is provided. I feel like the price is not matching with its quality. I would not come back.

2026-07-13 via Nuitee
W
weeguan solo_traveller my
7
2026-07-09 via Nuitee
M
Mohd zaim couple my
9
2026-07-09 via Nuitee
F
Fadzil solo_traveller my
10
2026-07-08 via Nuitee
Z
Zarul ZHH solo_traveller my
9
I'm Jazz hotel reviews.
Pros:

Easy to booked.

Cons:

Car park area...quit difficult to go out from car park....a lot car keep coming in...maybe can apply road hump to slow down the car coming in.

2026-07-07 via Nuitee