Occidental Paradise Dambulla

Hotels
8.4 (324 reviews)
Kubukkadanwala, , Sigiriya , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful location
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.43
Cleanliness was a real issue: stains on curtains, unpolished bathroom fixtures, visible mould in the shower and gym, and the spa experience was uncomfortable.
Service
9.4
The staff were very friendly, attentive, and went above and beyond to ensure a great experience.
Location
8.94
Location is good for the sights, though slightly remote, which enhances the peaceful atmosphere.
Room Quality
7.39
Spacious rooms but some facilities were dated and in need of updating.
Amenities
8.92
The property includes lovely amenities like a large pool, spa, and gym with great views.
Value for Money
8.38
Great value for the amenities and experience provided, but cleanliness issues impacted perception.
Food and Beverage
8.93
The buffet offered a large variety of food options, both local and international, well-prepared and plentiful.
Overall Experience
8.8
While there were some issues, the overall stay was positive, enhanced by excellent staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:33

Property Description

Luxurious Accommodation with Stunning Views
The Green Paradise Resort offers a serene escape surrounded by lush vegetation, providing breathtaking views of the area. The air-conditioned rooms with teak furnishings, free Wi-Fi, and modern amenities ensure a comfortable stay.

Relaxation and Recreation
Guests can unwind with a rejuvenating massage at the spa or take a dip in the outdoor swimming pool. The resort also boasts a gym, a shopping arcade, and outdoor sports facilities for cricket and soccer, catering to both relaxation and recreation.

Culinary Delights and Entertainment
Indulge in a variety of dining experiences at the resort's four dining options, from light meals at The Salt & Pepper Restaurant to pizza at Pizzeria Al Forno. End the day with cocktails at the Blue Elephant Bar for a perfect evening.

Experience tranquility and luxury at The Green Paradise Resort. Book your stay now for an unforgettable getaway.

Important information:

Please note that compulsory Christmas gala dinner supplement will be USD 90 per person and compulsory New Year Eve gala dinner supplement will be USD 100 per person.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 324 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.8
I
Ilaria • couple • it
9
2026-02-11 • via Nuitee
J
J.H.J. • solo_traveller • lk
8
2026-02-08 • via Nuitee
S
Shalini • extended_group • au
10
2026-02-08 • via Nuitee
C
Clemens • family_with_children • nl
7
2026-01-31 • via Nuitee
L
Louise • extended_group • nl
10
Heerlijk verblijf met ons gezin
Pros:

De kamer was supergroot en comfortabel. Het personeel was erg vriendelijk en behulpzaam. Slapen tussen de apen en andere wilde dieren was erg bijzonder.

Cons:

Er zat een deur tussen onze kamer en die naast ons, dit was gehorig.

2026-01-31 • via Nuitee
T
Thushan • extended_group • au
5
While the property has good features, overall it was very poor value for the price paid, especially given the condition
Pros:

The pool was nice, the buffet was enjoyable, and the property itself is very large and spacious. The chalets have a nice layout and potential.

Cons:

Unfortunately, the chalets feel quite old and in need of refurbishment. The smart lighting system was frustrating to use and would be better removed altogether. The wooden floorboards in the bathroom were old, mouldy, and even crumbling. The TV was very small, and for the price, a smart TV should really be standard.

2026-01-29 • via Nuitee
S
Salome • couple • ch
10
2026-01-28 • via Nuitee
N
Nayanathara • extended_group • lk
10
2026-01-23 • via Nuitee
H
Hari • extended_group • in
10
2026-01-22 • via Nuitee
R
Ranjinie • extended_group • gb
8
2026-01-19 • via Nuitee
J
Jayanaka • couple • lk
10
2026-01-19 • via Nuitee
D
Damith • family_with_children • lk
10
Amazing
Pros:

Friendly staff
Very good and professional staff
Everything was excellent
Mr diniusha and the team doing amazing job

Cons:

We liked everything

2026-01-19 • via Nuitee
O
OliverSimionescu • couple • ro
8
nice place - big rooms - good restaurant
Pros:

Occidental Paradise Dambulla is far from being a true 5-star hotel, especially by Sri Lankan standards.

The rooms are spacious, which is a plus, but there is definitely room for improvement when it comes to cleanliness. The same goes for the staff organization. While the reception team is very kind, friendly, and helpful, the rest of the staff felt a bit disorganized.

We had an issue with the laundry service: we left a few clothes to be cleaned and almost left the hotel without them. We were told they would be delivered to our room in the afternoon, but when we returned in the evening, they were nowhere to be found. The reception staff had to make several calls to locate them, which was a bit stressful.

On the positive side, the food at the restaurant is very good and diverse, both for breakfast and dinner. There are plenty of options, and I highly recommend trying the dinner buffet, especially if you want to taste local Sri Lankan dishes — it’s worth it.

We stayed here for two nights and overall we felt good, but we believe some small improvements could really make a difference. Also worth mentioning: the swimming pool is large, clean, and very enjoyable.

2026-01-19 • via Nuitee
D
darweish • couple • ae
8
Pros:

The location was nice and secluded. Ambience was very relaxing and perfect for a couples getaway.

Cons:

We only had breakfast and Food wasn't that great. Didn't seem fresh.

2026-01-19 • via Nuitee
A
Aurelie • couple • au
7
2026-01-19 • via Nuitee
T
ThamiraW • family_with_children • lk
9
Had a good time. Relaxed and energized.
Pros:

We stayed for two nights. The staff is very kind and helpful. They looked after us very well with a personalised attention.

Environment is very calm and relaxing. Lot of trees, with a adjacent lake too. Fine weather, not hot.

Food was good. Staff was friendly and helpful to make customized items as well, when we had needs for kids.

Overall it was a wonderful experience we had.

Thank you Occidental. All the very best for new hikes!!!

2026-01-18 • via Nuitee
R
Rakkhitha • extended_group • au
9
Pros:

Awesome service and great staff

2026-01-15 • via Nuitee
S
Sunaree • family_with_children • au
10
Pros:

The friendly staff

2026-01-15 • via Nuitee
C
Claudia • family_with_children • sg
7
A rustic experience in a green environment
Pros:

The cottages are spacious.
The pool and the green surroundings are great.
The staff was very friendly and solved problems quickly. The English level was sometimes questionable.

Cons:

The communication was difficult. I wrote many times and my request was still not met upon our arrival. They then found a workable solution.
The Aircon upstairs was not working and they gave us an additional room.
When we arrived at the car park, there was rubbish everywhere.
While waiting during checkin, I used the public toilet and it was dirty and smelly.

2026-01-11 • via Nuitee
R
Ram • couple • ca
10
Visit to Dambulla
Pros:

Were the hotels located . Facilities were great . staff were friendly and Helpful.

2026-01-11 • via Nuitee