Hotel Fabrica do Chocolate

Hotels
9.1 (1571 reviews)
Rua Gontim 70-76 , Viana do Castelo , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Parking difficulties
Bathroom privacy issues
Some maintenance needs

Categories

Cleanliness
8.36
Some positive mentions, though there were concerns about maintenance like the inability to close curtains and a poorly designed bathroom.
Service
9.33
Staff were often praised for being helpful and friendly, though a specific negative comment about museum staff was noted.
Location
9.87
Location was frequently highlighted positively with easy access to attractions.
Room Quality
8.82
Rooms were generally described as comfortable, but some had issues like not being able to close curtains.
Amenities
8.35
Mentioned needs for small repairs and parking challenges suggest there are areas needing improvement.
Value for Money
9.31
Overall value perceived as good, but specific amenities like mini-bar lacking were noted.
Food and Beverage
9.36
Breakfast and chocolate offerings received high praise, contributing positively to the experience.
Overall Experience
9.43
Overall satisfaction indicates a high likelihood of recommending the hotel, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:35

Property Description

Indulge in a Chocolate Paradise

Unique Chocolate-Inspired Rooms: Immerse yourself in a sweet escape with modern rooms featuring a chocolate-inspired decor and all the necessary amenities for a comfortable stay.

Chocotherapy Experience: Treat yourself to a one-of-a-kind experience with Chocotherapy available upon request, perfect for relaxation and indulgence.

Convenient Location and Free Museum Access: Located just a short walk from the Lima River, enjoy easy access to local attractions and don't miss the chance to explore the free chocolate museum on the property.

Book your stay at Hotel Fabrica do Chocolate for a truly unforgettable chocolate-themed getaway.

Important information:

Please note that all the guests have free entrance in the Chocolate Museum.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 12.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1571 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.43
A
Ana • solo_traveller • es
8
Pros:

El hotel es muy original y te ofrecen incluso bebidas de bienvenida y visitar su museo. Pero nuestra habitación era normal y algo pequeña, hay otras mucho mas originales. Nos gustó mucho

2026-07-03 • via Nuitee
M
Miguel Angel • couple • es
9
Cómodo y bien situado
Pros:

Situación, tranquilidad, limpieza y atención del personal

Cons:

Habitación un poco pequeña

2026-07-03 • via Nuitee
K
Kinando • solo_traveller • pt
10
2026-06-30 • via Nuitee
K
Kaovania • couple • es
9
Muy recomendable si quieres una experiencia "diferente"
Pros:

La originalidad de la decoración, el magnífico desaayuno y el Museo del Chocolate

Cons:

El precio, en general, es un poco alto

2026-06-29 • via Nuitee
J
José • solo_traveller • pt
10
2026-06-29 • via Nuitee
E
Eric • couple • nl
8
Practical place to stay for visiting Viana
Pros:

Walking distance to center/shops/restaurants. Friendly staff. Breakfast OK. Free parking on the street in front of the hotel.

2026-06-29 • via Nuitee
M
Martinez Garrido • solo_traveller • es
10
2026-06-29 • via Nuitee
J
Jorge • solo_traveller • pt
8
Pros:

Da simpatia e do cuidado dos funcionários.

2026-06-29 • via Nuitee
M
Mercedes • extended_group • es
9
Muy buena experiencia
Pros:

Sobre todo la atención del personal, diligentes y amables.
El desayuno muy bueno

Cons:

El baño, poco íntimo
Y la luz demasiado tenue

2026-06-29 • via Nuitee
N
Natalia • couple • pt
10
2026-06-28 • via Nuitee
A
Alice • family_with_children • pt
9
Soube a pouco
Pros:

Funcionários muito prestáveis e genuínos

Cons:

Não ter restaurante ou possibilidade de se fazer um snack.
O conceito de der um hotel baseado no "conceito do chocolate' podia ser mais desenvolvido em vários detalhes e iniciativas

2026-06-28 • via Nuitee
• couple • es
10
Pros:

El trato del personal es espectacular. Habitación muy bonita con la temática del chocolate. Detalle de bienvenida, el museo dentro del hotel.
Desayuno muy variado y todo muy rico.

Cons:

Nada

2026-06-28 • via Nuitee
M
Monika • couple • de
9
Es war ein wunderbarer Aufenthalt, den wir Dank des netten Personals sehr genossen haben!
Pros:

Das Personal war sehr herzlich, aufmerksam und hilfsbereit. Das Frühstück war hervorragend: frisch, abwechslungsreich und von bester Qualität. Es wurde am Tisch serviert, was ich im Gegensatz zu den üblichen Frühstücksbuffets sehr genossen habe. Eier und Milchspeisen konnte man extra bestellen und wurden frisch zubereitet. In dem angegliederten Schokoladenshop hat man eine Auswahl an diversen Schokoladenköstlichkeiten.

Cons:

Das Mobiliar, bzw. die Polster könnten überarbeitet werden, aber das ist nur ein kleiner Minuspunkt.

2026-06-27 • via Nuitee
A
Anja • couple • de
10
2026-06-26 • via Nuitee
R
Raja • solo_traveller • de
9
Kleine Auszeit vom Camino mit bestem Frühstück
Pros:

Sehr schönes Hotel mit nettem Personal und der besten heißen Schokolade der Welt (kostenlos)!
Hätte gern alle Zimmer gesehen, wenn sie so unterschiedlich sind.
Das Frühstück war bombastisch, hätte gern „gehamstert“ 😁
Würde wiederkommen, wenn ich mal wieder in den Ort komme und es auch weiterempfehlen.

Cons:

Der Raum wurde recht warm, wenn man die Klimaanlage ausschaltet. Draußen war es aber eigentlich gar nicht so warm. Seltsam.

2026-06-24 • via Nuitee
M
Mariana • couple • ar
8
Pros:

El desayuno y los empleados

2026-06-23 • via Nuitee
E
Eduardo Latta • solo_traveller • pt
7
Pros:

Local com temática interessante e com pessoas muito bem intencionadas e de alta simpatia.

Cons:

Apesar das boas ideias e das pessoas l, o valor é muito alto para o nível de simplicidade, ainda que agradavel

2026-06-20 • via Nuitee
S
Sophie • solo_traveller • fr
10
2026-06-18 • via Nuitee
J
Jennifer • solo_traveller • us
10
Just what I needed to recuperate from back to back 35K hiking days
Pros:

This is RIGHT on the Camino and it is a glorious place to stay! Loved the welcome chocolate and drink. Super comfortable beds.

Cons:

A little pricey, but so worth it.

2026-06-17 • via Nuitee
P
Pilar • couple • es
10
Fabuloso
Pros:

Todo estuvo perfecto , es un hotel con una temática de
chocolate muy curioso. Las habituaciones perfectas
limpias y confortables.
El desayuno fabuloso, tiene de todo y te preparan
lo que quieras comer .
El personal encantador ,
Es un hotel para recomendar

Cons:

Nada

2026-06-16 • via Nuitee