Hotel Fabrica do Chocolate

Hotels
9.1 (1506 reviews)
Rua Gontim 70-76 , Viana do Castelo , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Parking difficulties
Bathroom privacy issues
Some maintenance needs

Categories

Cleanliness
8.36
Some positive mentions, though there were concerns about maintenance like the inability to close curtains and a poorly designed bathroom.
Service
9.33
Staff were often praised for being helpful and friendly, though a specific negative comment about museum staff was noted.
Location
9.87
Location was frequently highlighted positively with easy access to attractions.
Room Quality
8.82
Rooms were generally described as comfortable, but some had issues like not being able to close curtains.
Amenities
8.35
Mentioned needs for small repairs and parking challenges suggest there are areas needing improvement.
Value for Money
9.31
Overall value perceived as good, but specific amenities like mini-bar lacking were noted.
Food and Beverage
9.36
Breakfast and chocolate offerings received high praise, contributing positively to the experience.
Overall Experience
9.43
Overall satisfaction indicates a high likelihood of recommending the hotel, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:35

Property Description

Indulge in a Chocolate Paradise

Unique Chocolate-Inspired Rooms: Immerse yourself in a sweet escape with modern rooms featuring a chocolate-inspired decor and all the necessary amenities for a comfortable stay.

Chocotherapy Experience: Treat yourself to a one-of-a-kind experience with Chocotherapy available upon request, perfect for relaxation and indulgence.

Convenient Location and Free Museum Access: Located just a short walk from the Lima River, enjoy easy access to local attractions and don't miss the chance to explore the free chocolate museum on the property.

Book your stay at Hotel Fabrica do Chocolate for a truly unforgettable chocolate-themed getaway.

Important information:

Please note that all the guests have free entrance in the Chocolate Museum.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 12.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1506 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.43
F
Freeland • solo_traveller • us
10
Pros:

Every staff member we encountered was exceptional. Out of our three week vacation, this was the best place we stayed. We loved the chocolate theme of the hotel and the chocolate factory was educational. Highly recommended place to stay from the both of us. Many thanks to all the staff!

2026-05-09 • via Nuitee
A
Ana • solo_traveller • pt
9
2026-05-07 • via Nuitee
M
Marisa • solo_traveller • pt
10
2026-05-07 • via Nuitee
S
Sell • solo_traveller • de
8
Pros:

Die Choke

Cons:

Es war alles gut

2026-05-06 • via Nuitee
R
Ramirez • couple • ar
10
Volvería en otra ocasión.
Pros:

La decoración muy ingeniosa y de una gran calidad

2026-05-06 • via Nuitee
D
Diogo • couple • pt
9
2026-05-05 • via Nuitee
D
Débora • couple • pt
10
A repetir
Pros:

Adorei a visita a fábrica, o pequeno almoço fabuloso, a simpatia dos colaboradores do hotel

Cons:

Não tenho nada a apontar

2026-05-03 • via Nuitee
S
Sandrina • solo_traveller • pt
5
Pros:

Localização

Cons:

Ouvia-se bastante o ruído da rua durante a noite

2026-05-03 • via Nuitee
R
RODRIGUEZ HERMIDA • couple • es
10
Dulce
Pros:

La atención del personal y el cuidado

2026-05-02 • via Nuitee
E
Elisa • couple • pt
9
2026-05-02 • via Nuitee
M
Mostardinha • solo_traveller • pt
6
2026-05-02 • via Nuitee
Z
Zuzana • couple • cz
10
Pros:

Všechno paráda. Umístěna byla i naše kola. Hotel je v centru, blízko restaurací, pokoj pohodlný, snídaně výborná, na výběr bylo všechno možné. Jako pozornost jsme dostali čokoládu.

Cons:

Koupelna s toaletou nemá dveře 🙃

2026-05-01 • via Nuitee
B
Bernardo • solo_traveller • es
10
2026-05-01 • via Nuitee
K
Karin • couple • at
9
Pros:

Guter Ausgangspunkt für Stadtbesichtigung.

2026-04-30 • via Nuitee
E
Elize • couple • za
10
Exceptional
Pros:

Everything their breakfast beyond expectations and enjoyed an excellent massage too

2026-04-30 • via Nuitee
M
Mariana • solo_traveller • pt
9
2026-04-28 • via Nuitee
G
Gabriela • couple • at
10
Alles Schokolade
Pros:

Schokolade, Lage direkt am caminho, Frühstück köstlich, Personal außergewöhnlich hilfsbereit und zuvorkommend, gerne wieder

2026-04-28 • via Nuitee
G
Gerda • solo_traveller • de
9
Pros:

Netter Empfang sehr hilfsbereite Mitarbeiterin an der Rezeption. Gemütlicher Frühstücksraum, das Frühstück wurde bedient und war sehr ansprechend und reichhaltig. Schönes sauberes Zimmer.

2026-04-28 • via Nuitee
M
monica • couple • fr
8
Pros:

Bon hôtel, qui exploite à fond son concept autour du chocolat. Je n'ai malheureusement pas été fan des produits connexes : parfum d'ambiance et gels douche, que j'ai trouvés écœurants.
Déco très sympa (Willy Wonka pour nous : vive la couleur !)
Accueil pro et efficace
Excellent petit déjeuner

Cons:

Le matelas n'est pas à la hauteur : on sent trop les mouvements de son partenaire
Pas un vrai balcon
L'accueil manque un peu de chaleur

2026-04-27 • via Nuitee
J
Jana • solo_traveller • sk
9
Pros:

Krásny tematický hotel. Výborné raňajky. Výborná čokoláda. 🙂

2026-04-27 • via Nuitee