Hotel Fabrica do Chocolate

Hotels
9.1 (1454 reviews)
Rua Gontim 70-76 , Viana do Castelo , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Parking difficulties
Bathroom privacy issues
Some maintenance needs

Categories

Cleanliness
8.36
Some positive mentions, though there were concerns about maintenance like the inability to close curtains and a poorly designed bathroom.
Service
9.33
Staff were often praised for being helpful and friendly, though a specific negative comment about museum staff was noted.
Location
9.87
Location was frequently highlighted positively with easy access to attractions.
Room Quality
8.82
Rooms were generally described as comfortable, but some had issues like not being able to close curtains.
Amenities
8.35
Mentioned needs for small repairs and parking challenges suggest there are areas needing improvement.
Value for Money
9.31
Overall value perceived as good, but specific amenities like mini-bar lacking were noted.
Food and Beverage
9.36
Breakfast and chocolate offerings received high praise, contributing positively to the experience.
Overall Experience
9.43
Overall satisfaction indicates a high likelihood of recommending the hotel, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:35

Property Description

Indulge in a Chocolate Paradise

Unique Chocolate-Inspired Rooms: Immerse yourself in a sweet escape with modern rooms featuring a chocolate-inspired decor and all the necessary amenities for a comfortable stay.

Chocotherapy Experience: Treat yourself to a one-of-a-kind experience with Chocotherapy available upon request, perfect for relaxation and indulgence.

Convenient Location and Free Museum Access: Located just a short walk from the Lima River, enjoy easy access to local attractions and don't miss the chance to explore the free chocolate museum on the property.

Book your stay at Hotel Fabrica do Chocolate for a truly unforgettable chocolate-themed getaway.

Important information:

Please note that all the guests have free entrance in the Chocolate Museum.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 12.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1454 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.43
O
Oleksandr • solo_traveller • ua
9
2026-03-13 • via Nuitee
M
MLFizzle • extended_group • pt
8
Pros:

We stayed just one night at this hotel and it was a comfortable stay. The hotel is connected to a chocolate factory, which is sort of cool, but we didn't go on the tour. The rooms are all named after some chocolate connection (ours was called Milk Chocolate) and it was pleasant but a little quirky. The breakfast was amazing!

Cons:

Small touches in the room looked a little worn, like paint chipping near handles for the closet. Small things. Overall, very nice.

2026-03-10 • via Nuitee
H
Henriques • couple • pt
10
2026-03-05 • via Nuitee
J
J Miguel • couple • pt
10
2026-03-03 • via Nuitee
D
Diamantina • couple • pt
9
2026-03-03 • via Nuitee
D
Diana • couple • pt
10
2026-03-02 • via Nuitee
K
Kercheville • couple • us
10
We enjoyed our stay and the chocolate.,
Pros:

Comfortable quiet stay. Free chocolate.,

2026-02-28 • via Nuitee
S
Sonia • couple • pt
10
Magnífico
Pros:

Pequeno almoço

Cons:

Não ter onde estacionar

2026-02-24 • via Nuitee
H
Hugo • extended_group • pt
9
2026-02-22 • via Nuitee
R
Rogier • couple • es
10
Una sopresa total, este hotel.
Pros:

Todo temático! Un 10! Chocolate por todos los lados.

Cons:

Nada.

2026-02-22 • via Nuitee
E
Eva_SG • couple • es
9
2026-01-22 • via Nuitee
S
Sofia • couple • pt
3
Pros:

Museu do chocolate

Cons:

O alojamento para a qualidade não foi muito bom o valor. Pequeno almoço fraco,quartos mínimos para o tema em si

2026-01-20 • via Nuitee
S
Sandrine • couple • fr
5
Musée et hôtel bon concept
Pros:

Le concept assez sympa bon accueil avec le cocktail de bienvenu

Cons:

Chambre qui aurais besoin d un rafraîchissement les meubles sont abîmé dommage car la déco est en parti responsable du choix on choisi l originalité de l endroit avant tout

2026-01-20 • via Nuitee
J
julio • couple • es
10
Pros:

Hotel muy bonito

Cons:

.

2026-01-19 • via Nuitee
A
Angeles • couple • es
10
Estupenda
Pros:

El desayuno una delicia.

Cons:

Nada

2026-01-19 • via Nuitee
M
Matthijs • couple • nl
9
Pros:

Fantastisch hotel om te verblijven. Heerlijk ontbijt, en ook leuk om het museum te bezoeken.

Cons:

Alleen het parkeren is een beetje zoeken waar plek is, of je gaat in de betaalde ondergrondse garage. Maar daar heeft het hotel geen invloed op natuurlijk.

2026-01-19 • via Nuitee
C
Craig • couple • us
9
Small, intimate boutique hotel with friendly staff, good location, and comfortable accommodations.
Pros:

Small, intimate boutique hotel with friendly staff, good location, and comfortable accommodations.

2026-01-19 • via Nuitee
M
Maria Isabel • extended_group • es
10
2026-01-19 • via Nuitee
B
Bernardino • couple • pt
10
2026-01-19 • via Nuitee
M
Maria Clara • family_with_children • pt
9
2026-01-19 • via Nuitee