Hotel Fabrica do Chocolate

Hotels
9.1 (1655 reviews)
Rua Gontim 70-76 , Viana do Castelo , pt
+351 258 244 000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Parking difficulties
Bathroom privacy issues
Some maintenance needs

Categories

Cleanliness
8.36
Some positive mentions, though there were concerns about maintenance like the inability to close curtains and a poorly designed bathroom.
Service
9.33
Staff were often praised for being helpful and friendly, though a specific negative comment about museum staff was noted.
Location
9.87
Location was frequently highlighted positively with easy access to attractions.
Room Quality
8.82
Rooms were generally described as comfortable, but some had issues like not being able to close curtains.
Amenities
8.35
Mentioned needs for small repairs and parking challenges suggest there are areas needing improvement.
Value for Money
9.31
Overall value perceived as good, but specific amenities like mini-bar lacking were noted.
Food and Beverage
9.36
Breakfast and chocolate offerings received high praise, contributing positively to the experience.
Overall Experience
9.43
Overall satisfaction indicates a high likelihood of recommending the hotel, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:35

Property Description

Indulge in a Chocolate Paradise

Unique Chocolate-Inspired Rooms: Immerse yourself in a sweet escape with modern rooms featuring a chocolate-inspired decor and all the necessary amenities for a comfortable stay.

Chocotherapy Experience: Treat yourself to a one-of-a-kind experience with Chocotherapy available upon request, perfect for relaxation and indulgence.

Convenient Location and Free Museum Access: Located just a short walk from the Lima River, enjoy easy access to local attractions and don't miss the chance to explore the free chocolate museum on the property.

Book your stay at Hotel Fabrica do Chocolate for a truly unforgettable chocolate-themed getaway.

Important information:

Please note that all the guests have free entrance in the Chocolate Museum.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Location

Guest Reviews

9.1
Based on 1655 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.43
M
Manuel • couple • es
9
Sin duda para volver
Pros:

Bonito hotel con un personal maravilloso y sus chocolates deliciosos

2026-08-29 • via Nuitee
M
Marques da Silva • solo_traveller • pt
8
2026-08-28 • via Nuitee
S
Susana • couple • fr
10
2026-08-28 • via Nuitee
D
dias • extended_group • fr
9
Pros:

Super Viemos organise

2026-08-28 • via Nuitee
B
Brendan • solo_traveller • ie
8
Pros:

Location and staff were great. Breakfast was good.the

Cons:

The chocolate aroma in the room was over powering and a bit sickening.

2026-08-27 • via Nuitee
A
Ana María • family_with_children • es
8
Hotel para ir con niños.
Pros:

El desayuno no es buffet aunque puedes repetir todo lo que quieras. Por las fotos del hotel los niños esperaban la fuente de chocolate en el desayuno y se llevaron una decepción :-(
Nos ha encantado el scape room.

Cons:

La bebida de cortesía que te dan deberían de poner una cantidad considerable. Lo que te dan es un chupito, es preferible no poner nada.

2026-08-27 • via Nuitee
J
Jakhpot • solo_traveller • pt
7
2026-08-27 • via Nuitee
C
Conceiçao • couple • pt
8
2026-08-27 • via Nuitee
M
Marta • family_with_children • es
10
2026-08-26 • via Nuitee
M
Manuel • couple • es
10
2026-08-26 • via Nuitee
A
Ale VH • solo_traveller • es
10
Pros:

El personal muy amable, el desayuno y la experiencia.

2026-08-26 • via Nuitee
J
John • couple • us
10
2026-08-26 • via Nuitee
J
James • solo_traveller • us
10
Pros:

All the staff are great. We showed up early and got into our room early.

Cons:

Watching another guest take advantage of a receptionist's willingness to fully accommodate that guest.

2026-08-26 • via Nuitee
E
Estelle • couple • fr
8
Je recommande cet établissement
Pros:

Toutes les petites attentions, cocktail de bienvenue, petits chocolats dans la chambre et l’emplacement.

Cons:

Il manque un sur matelas pour un meilleur confort.

2026-08-26 • via Nuitee
J
Jones • family_with_children • pt
9
2026-08-26 • via Nuitee
G
Guillermo alejandro • solo_traveller • do
10
Pros:

El Diseño de la habitación era espectacular. La atención de los trabajadores del Hotel también.

2026-08-25 • via Nuitee
N
Nathalie • couple • mc
10
Séjour impeccable!
Pros:

L’emplacement excellent surtout en période de fêtes , le personnel très très gentil et très professionnel. Le petit déjeuner super!
La visite du musée du chocolat très intéressante !
Nous reviendrons!

Cons:

Rien

2026-08-24 • via Nuitee
D
Diego • solo_traveller • ar
9
2026-08-24 • via Nuitee
R
RODRIGUEZ RAMIREZ • family_with_children • es
9
Un gran hotel en una ciudad muy bonita
Pros:

Habitaciones muy limpias y cómodas. Al menos la nuestra con una terraza muy amplia. El desayuno extraordinario y todo el personal muy amable

Cons:

El sonido del extractor en el baño que no tenía ventana, pero vamos, por poner algo

2026-08-24 • via Nuitee
V
Victor • extended_group • es
10
Amplio y buen desayuno
Pros:

Cómodo y original. Muy buen desayuno

Cons:

Nada

2026-08-24 • via Nuitee