Hotel Lac Brome, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (939 reviews)
572 chemin Lakeside , Lac-Brome , ca

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Dog friendly
Breakfast was good
Great location
Cons:
Cleanliness issues
Some staff not helpful
Noisy rooms

Categories

Cleanliness
6.21
Several mentions of unclean rooms and odor issues.
Service
8.68
Generally friendly staff encountered, though initial reception was less than welcoming.
Location
8.22
Nice location facing the lake with easy access.
Room Quality
7.67
Rooms were well-designed but some mentioned small beds and poor noise isolation.
Amenities
8.7
Good amenities like a pool and firepits, enhancing the stay.
Value for Money
8.16
Overall a fair value considering offered services and amenities.
Food and Beverage
8.21
Breakfast received positive mentions with options available.
Overall Experience
8.18
While there were some drawbacks, the experience was mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:20

Property Description

Impressive Lake Views and Relaxing Amenities
Hotel Lac Brome in Lac-Brome offers stunning lake views, an outdoor pool, and a spa with a hot tub and sauna. Enjoy a peaceful retreat surrounded by nature.

Diverse Activities and Dining Options
Guests can indulge in activities like fishing, canoeing, and cycling, or unwind at the on-site restaurant. With free WiFi and room service, every need is catered to.

Convenient Facilities and Nearby Attractions
From shuttle services to meeting facilities, this hotel ensures a comfortable stay. Plus, it's close to Ski Bromont and Knowlton Gold Club for added entertainment.

Ready to experience lakeside luxury? Book your stay at Hotel Lac Brome now.

Important information:

Please note, pets are allowed on site but need to be less than 20 kg. Only 1 pet per room is permitted.

Please note that the fireplace in the room is not availableGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 939 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
J
joseev62 • Couples
10
We really enjoyed our stay. Nice renovation work clean and spacious room. Staff very helpful courteous. The restaurant, un Vra
Pros:

Loved everything! It was relaxing and beautiful view! It would be nice to have access to more hot tubs and a continous access to a fire in the outside area.

2025-11-09 • via Tripadvisor
• extended_group • ca
8
We enjoyed the good beds, excellent shower and the balcony which presented us with a lovely sunset!
Pros:

Breakfast which we had just one morning was very nice. No fried foods, lots of fruit and fresh pastries. Good coffee.

Cons:

The coffee machine in the room was finicky on the second day… worked well the first day.

2025-10-18 • via Nuitee
M
Michael • couple • ca
8
Nice, clean, and dog friendly. Would stay again.
Pros:

Breakfast was good. Loved the firepits. I'm grateful for the dog friendly hotel!

Cons:

Not sure if it was a queen or double bed...but it was small!

2025-10-18 • via Nuitee
B
Bettina • extended_group • ca
10
2025-10-17 • via Nuitee
D
Diane • couple • ca
9
Pros:

Excellent petit déjeuner, grande galerie afin de profiter du soleil couchant, chambre très propre

2025-10-14 • via Nuitee
I
isabelle • extended_group • ca
5
Pros:

Très déçu en général....
Propreté boff.... Chambre a coucher avec traces de saleté....
Odeur nauséabonde dans les corridors ...
Manque d'entretiens en générales....

Cons:

Loin de tout.
Lhotel était complet mais la cuisine fermé un dimanche

2025-10-14 • via Nuitee
S
Sylvie • couple • ca
8
Pros:

L'emplacement de l'hôtel situé face au lac Brome et pres de tout.

Cons:

Les chambres sont très belles et propres mais pas bien insonorisé

2025-10-14 • via Nuitee
A
Allison • solo_traveller • ca
8
Pros:

Super comfy bed.
Bathtub deep: perfect for a hit late night bubble bath!
The fire pit at night was excellent.
The dock on the small lake out back was fabulous: chairs for sitting to watch the ducks

Cons:

The air quality of my room:
Stale and stuff. The only way to air out the room was to open the patio door that had no screen door and the room was on the ground floor facing the parking lot: not safe.

The layout of the bathroom is wrong: the door barely clears the toilet when it is opened. Poorly designed.

2025-10-14 • via Nuitee
S
Serge • couple • ca
4
Ordinaire
Pros:

Correct le 1 matin,matin 2 ,à 9:30 pas de table et plus de choix.

Cons:

Ch.103 trop petite,pas de place ds s.de bain.

2025-10-14 • via Nuitee
D
David • partner
6
Pros:

Staff nice, room ok, generally ok. Not a fan of continental breakfasts.

2025-10-11 • via Nuitee
P
Peggy
10
Pros:

The room was clean and neat. The little desk area was perfect for my laptop. The table and chairs at the foot of the bed was perfect for morning coffee. The view of Lac-Brôme was breathtaking. The restaurant downstairs was first class and the food was perfectly prepared and delicious. We thoroughly enjoyed our stay.

2025-10-10 • via Nuitee
M
Michael • family
6
Pros:

yes

2025-10-10 • via Nuitee
B
Beverly
10
Pros:

Helpful staff, big suites

2025-10-10 • via Nuitee
R
Russ
10
Pros:

A lovely hotel with views on either side of the hotel. Also, a very good continental breakfast.
Not impressed with the restaurant- expensive, and a lengthy wait for food.

2025-10-09 • via Nuitee
J
Janet • couple • ca
8
A great way to end our stay in the Eastern Townships
Pros:

Fresh modern room and facilities. Enjoyed the balcony with a view of Lac Brome

Cons:

Restaurant was understaffed during our visit. Took too long for drinks and food

2025-10-08 • via Nuitee
C
Charles • partner
8
Pros:

The restaurant was closed during the days of our stay so we aren’t able to comment on this. Breakfast was nice with varied cold selections. Our only complaint was the need for a night light and a softer mattress. There is a bit of a tripping hazard going into the rooms that could be a concern for some.

2025-10-08 • via Nuitee
T
Teresa • couple • ca
9
Pros:

A little gem , quiet , large rooms , great restaurant, pool , steam room , hot tubs , perfect launching point for cycling the area . Comfortable king bed , rooms on the back are very quiet .

Cons:

Interior is a bit dated , but a comfortable hotel

2025-10-07 • via Nuitee
B
Barbara
8
Pros:

The lake view was peaceful. The spa was wonderful but only one hot top was open and it foamed up when the jets turned on

2025-10-06 • via Nuitee
L
Louise • partner
8
Pros:

The room is quite nice, although having two chairs and a little table would have been nice. The bathroom is really nice and the shower very enjoyable. They need to do something about the continental breakfasts. Although there is a spread, it is so uninviting. Most mornings, the croissants were so hard. And it's the same thing every morning. You have to clean your own table, put your dishes in bins. Not a great expérience as far as breakfast is concernés.

2025-10-03 • via Nuitee
G
gcgmalem • Couples • Ottawa, Ontario
4
FIRST IMPRESSIONS 👎
Pros:

First impressions,left me looking for fault.
The girl at reception was unfriendly, we felt like we were beneath her. My french us non existent but I can usually get by.
She gave me the impression that, she would rather not deal with me, I stepped back. .my wife is a bit more tolerable.
We got our key and she instructed us to park in back.
In back taxes you down a level. We now had to climb stairs, after finding an unmarked door, no directions..
Had she instructed us to enter the front, 20 ft from our car, we would have entered on the main level, no stairs, our room was right there.
Later at night, I noticed NO CARS parked out back where there is NO LIGHT, pitch black.
I've been robbed in vacation, my car broken into..
So I moved my car ti the VERY WELL lit parking area in front.
There was no hand soap in the washroom. Squeeze bottles on the wall . My wife couldn't squeeze the bottles to get soap or shampoo. She has problems with her hands, no grip..
Very small fridge.
No luggage racks, to rest and open a suitcase. .
No screen on sliding door of you want fresh air. ..no bugs.
No control for the A/C unit to simply draw in fresh air.
It didn't seem to work even for A/C which was too cold to use.. nor heat that I could tell
Breakfast was good. Self serve continental
Staff , young lady, was very friendly there.
Staff, 2 men at front desk as we were leaving, friendly and accommodating.
Unlike whe we arrived, with the
Girl at front desk.

2 star if I was reviewing from our first impression..
3 star as it wasn't all bad..

2025-10-02 • via Tripadvisor