Chelsea Rooms NYC

Hotels
7.7 (1648 reviews)
368 8th Avenue 2nd floor , New York , us

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Limited breakfast options

Categories

Cleanliness
7.2
Several reviews mention cleanliness positively, but issues with noise and the state of the bathrooms detracted from the overall perception.
Service
8.7
Many reviews highlight friendly and helpful staff, contributing positively to the service experience.
Location
9.2
Numerous reviews praise the hotel's location as perfect for accessing key attractions, enhancing the overall stay.
Room Quality
6.7
Feedback includes complaints about the size of the rooms and issues with temperature control, leading to a lower score.
Amenities
7.7
While breakfast options were mentioned as limited, the presence of basic amenities is acknowledged.
Value for Money
8.2
Many guests felt the pricing was reasonable for the location, especially for short stays.
Food and Beverage
6.2
The breakfast received mixed reviews, with some describing it as insufficient and lacking variety.
Overall Experience
7.7
General sentiment indicates decent satisfaction with the stay, though it varies due to room quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:11

Property Description

Central Location

Convenient Amenities

Nearby Attractions

Ideally located in the vibrant Chelsea district, Chelsea Rooms NYC offers comfortable 2-star accommodation just steps away from popular attractions like Macy's and Madison Square Garden. Enjoy air-conditioned rooms with free WiFi and a shared bathroom, all within a short walk from Penn Station. Explore iconic landmarks such as Times Square, Flatiron Building, and Bryant Park, all conveniently close by. With LaGuardia Airport just a short drive away, Chelsea Rooms NYC is the perfect choice for travelers looking to experience the best of New York City. Book your stay now for a memorable city adventure.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

7.7
Based on 1648 reviews
Cleanliness: 7.2
Service: 8.7
Location: 9.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.2
Overall Experience: 7.7
G
georgina extended_group gb
9
Would highly recommend
Pros:

Amazing location and value for money

Cons:

A bit noisy as central Manhattan

2026-04-11 via Nuitee
S
STEPHANIE family_with_children fr
7
Merci pour votre accueil mais changez vos fenêtres ;-)
Pros:

La gentillesse des personnes presentes et la situation géographique

Cons:

Le bruit, impossible de dormir ! Chambre à cote de le rue et hyper bruyante

2026-04-11 via Nuitee
A
Amparo solo_traveller es
7
Estuve muy cómoda me sentí como en familia 😀
Pros:

El personal , todos atentos simpáticos y amable intentado ayudarme en todo lo que necesitaba .

Cons:

La habitación demasiado pequeña creo yo 😂

2026-04-11 via Nuitee
S
Said couple us
10
2026-04-11 via Nuitee
P
Piotrowski solo_traveller us
10
Pros:

Pan na recepcji bardzo pomocny. Po wymeldowaniu polecił bym zrobił sobie kawę na drogę.

2026-04-10 via Nuitee
R
Regan solo_traveller us
10
2026-04-08 via Nuitee
N
Nevena solo_traveller us
9
2026-04-07 via Nuitee
N
Nadia solo_traveller gb
1
Racism at its worst
Pros:

The reception was racist asked how on earth I got a greencard told me to go back to Pakistan even though my ID is English. Threatened to call ICE on me because I didn’t get off my phone when he demanded as I came to check in around 7.30pm. Refused to check me in had his dog an Alsatian try to intimidate me. Then called a guest to join in mocking me. Was about 70 year old and wouldn’t give me a refund called the police. Told me to sit down then wanted to call the police. I’m a lawyer and a very law abiding citizen. This was a disgrace.

Cons:

The reception was racist asked how on earth I got a greencard told me to go back to Pakistan even though my ID is English. Threatened to call ICE on me because I didn’t get off my phone when he demanded as I came to check in around 7.30pm. Refused to check me in had his dog an Alsatian try to intimidate me. Then called a guest to join in mocking me. Was about 70 year old and wouldn’t give me a refund called the police. Told me to sit down then wanted to call the police. I’m a lawyer and a very law abiding citizen. This was a disgrace.

2026-04-07 via Nuitee
N
Nicolas couple fr
10
Pros:

L accueil extra du patron et des personnes qui travaillent la bas jamais de probleme que des solutions!
Special thanks to chris!!
Emplacement parfait et central
Chambre confortable sanitaires propres

2026-04-06 via Nuitee
P
Parveen couple in
10
2026-04-06 via Nuitee
K
Keila Ivone Marcelina couple pe
10
2026-04-06 via Nuitee
K
Kyle couple us
9
2026-04-05 via Nuitee
A
Ana Milena Avendano Paez couple mx
8
Justo lo necesario para una corta visita a NY
Pros:

La ubicación es conveniente cerca de la estación del tren y el Madison Square Garden.

Cons:

Las escaleras para entrar son muy pequeñas e incómodas si vas con maleta grande.

2026-04-04 via Nuitee
P
Philipp couple ca
10
Pros:

Alles war super. Wir haben sogar kostenlos ein kleines Frühstück bekommen und konnten unser gepäck am letzten Tag verstauen.

Cons:

Dusche hat seeehr lange gebraucht bis sie warm wurde.

2026-04-04 via Nuitee
M
MAËVA solo_traveller fr
9
2026-04-01 via Nuitee
R
Regan solo_traveller us
10
2026-04-01 via Nuitee
N
Natalie extended_group us
6
Will stay here again.
Pros:

I liked how close it was to everything and the fact that there is a 7-11 right next door. Maria gave me a book on my way out and that meant a lot to me. Security is 100% thanks to the German Shepard that is there sometimes.

Cons:

The mattress could have been better.

2026-03-31 via Nuitee
C
Carlotta couple it
8
2026-03-31 via Nuitee
Y
yael couple il
10
Great hotel!
Pros:

I had a wonderful stay! The room was excellent and very clean. On top of that, the hotel staff were incredibly sweet – always helpful, attentive to every request, and genuinely lovely. I highly recommend it!

Cons:

The room is a bit small

2026-03-29 via Nuitee
C
Celia solo_traveller es
8
Pros:

La limpieza de la habitación y el reparto de habitaciones por planta.
El desayuno en un lugar pequeño pero completo.
El personal muy amable, y la ubicación perfecta.

2026-03-29 via Nuitee