The Grove Suites by Grand Aston

Hotels
•
Grand Aston
8.7 (228 reviews)
Kawasan Rasuna Epicentrum, Jl. Rasuna Said, Kuningan , Jakarta , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, attentive staff with several named employees praised
Strategic location near malls, shops and restaurants
Excellent breakfast buffet and high-quality food
Good amenities (pool, fitness center, bar)
Spacious rooms mentioned by multiple guests
Quick and hassle-free check-in/out noted by one reviewer
Cons:
Cleanliness issues including reported cockroaches
Rooms/furniture need maintenance and can feel run-down
Old/uncomfortable pillows mentioned
Some staff turnover/less experienced staff noted in one report

Categories

Cleanliness
6.5
Multiple mentions of cleanliness problems: reports of cockroaches, outdated furniture, and requests for more maintenance and better cleaning.
Service
9.6
Consistently praised staff and named employees (e.g., Elfrida, Zain, Deni, Boris, John, Shefa, Mogo, Sabrina) for friendly, helpful and attentive service.
Location
9
Frequently described as strategic and close to malls, shops and restaurants; one comment noted an older neighbourhood but overall location is a strong positive.
Room Quality
8
Mixed feedback: some guests found rooms spacious with kitchen and bathtub, while others noted run-down furniture and need for maintenance.
Amenities
8.8
Good range of amenities mentioned (breakfast buffet, pool, fitness center, bar) and generally well maintained according to several reviews.
Value for Money
8.9
Multiple reviewers said the hotel is worth it and offered good value given location, service and facilities.
Food and Beverage
9.2
Breakfast and food repeatedly praised for variety and quality; staff service at F&B also highlighted positively.
Overall Experience
9.6
Overall sentiment is very positive with many recommending the hotel and describing stays as enjoyable despite some cleanliness/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Accommodation in South Jakarta's Golden Triangle

Modern Amenities: The Grove Suites by GRAND ASTON offers elegant rooms with air conditioning, flat-screen cable TV, and a kitchenette equipped with kitchenware, microwave, and minibar. The private bathrooms feature a bathtub, shower, and complimentary toiletries.

Convenient Facilities: Enjoy access to a fitness centre, outdoor swimming pool, and free Wi-Fi throughout the property. The 24-hour front desk ensures your needs are met anytime during your stay.

Dining Experience: Indulge in a delicious breakfast buffet and a selection of Indonesian and Western cuisine at Veranda Restaurant. Unwind at Splash Bar with a variety of beverages to choose from.

Experience luxury and comfort at The Grove Suites by GRAND ASTON. Book your stay now for a memorable experience in Jakarta!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8.7
Based on 228 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9
Room Quality: 8
Amenities: 8.8
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 9.6
M
Mark • family_with_children • gb
9
Great location with good restaurant and friendly staff
Pros:

Great location with plenty of shops and restaurants nearby. Breakfast was good and the staff were friendly and efficient.

Cons:

We found a few cockroaches in the room .

2026-08-23 • via Nuitee
S
suharas • Family
6
A good stay but room needs improvement.
Pros:

Strategic location, wide variety of food for breakfast, friendly staffs but room needs alot of improvement. Room is a little run down & need to maintain more cleaniless.

2026-08-08 • via Tripadvisor
M
Maps29158246027 • Family • Seminyak, Kuta District, Badung Regency, Bali
10
Nice breakfast.
Pros:

The staff was amazing! Really host us well, especially Shefa & Mogo. They always ensure that tables are ready for us 7 pax even before we arrive for our breakfast.

Overall, it was amazing!

2026-08-08 • via Tripadvisor
C
Camper32155110167 • Business
10
Stay in The Groove
Pros:

overall stay are satisfied. thank you for services The Grove, especially Elfrida di desk

2026-07-29 • via Tripadvisor
N
Navigator23169743068 • Family • Bekasi, West Java, Java
10
Good food & ambience
Pros:

Always satisfied by the ambience. The breakfast buffet also have a lot of food variation, and quite good.

2026-07-23 • via Tripadvisor
D
D6416HNsabrinam • Family
10
Excellent service
Pros:

Strategically located with several malls. Just stayed here twice, but I always impressed by the excellent service their staff give.

2026-07-23 • via Tripadvisor
V
Vincent • solo_traveller • fr
9
2026-07-23 • via Nuitee
T
Travel32243292683 • Friends getaway • Jakarta, Java
10
Delicious food.nice place
Pros:

Nice place for hangout and meet up.delicious food. good service from jhon & team. Will be back here again. Thanx

2026-07-17 • via Tripadvisor
2
285dev • Business
10
Help full staff
Pros:

Have a good time to Relax in here, good venue, good ambience, good food and very help full staff especially Thanks to John

2026-07-17 • via Tripadvisor
O
Othman • family_with_children • sa
9
2026-07-14 • via Nuitee
ناصر ابراهيم • solo_traveller • sa
10
Pros:

هدوءه

Cons:

لاشي

2026-07-12 • via Nuitee
R
Reem • family_with_children • sa
8
Pros:

الغرف واسعة جدا وجميله لكن الاثاث يحتاج صينة قديم جدا، بوفيه الافطار اكثر من رائع ومتعدد ولذيذ، الاستقبال رائع جدا ومضيافين، الموقع غير جيد في حي قديم

Cons:

المخدات غير مريحة وقديمه ويحتاج الفندق الى صيانه واهتمام اكثر

2026-07-12 • via Nuitee
F
Fearless08427375987 • Business
10
Sabrina poll and bar She looks very stylish
Pros:

Mba Sabrina poll and bar.. awesome.. She looks very fresh and stylish

2026-07-10 • via Tripadvisor
6
694dianp • Business
8
Stay at The Groove Suites
Pros:

Good hotel in a strategic area. Not a new hotel but quite good. Spacy room woth kitchen set, wide bathroom with bath tub, living room also.

They need to improve the service as we are not our first time to stay here, as we have corporate agreement due to the company chose this hotel. The stafs are new mostly at the time, less seniors. Hospitality is quite good but they need indeed to improve.

The location is good near to everywhere. The facility is good.

2026-07-10 • via Tripadvisor
C
Cruiser44302820739 • Business
10
Delicious food
Pros:

great experience. the food is delicious and the service is friendly. thank you the grove!

2026-07-01 • via Tripadvisor
8
827dodod • Business
10
Good Hotel and Worth it
Pros:

I had a wonderful experience staying at this hotel. The room was clean, spacious, and very comfortable. The staff were friendly, welcoming, and always ready to help with any questions. The location was convenient, with restaurants and popular attractions just a short walk away.

The breakfast offered a good variety of fresh and delicious food, and the facilities, including the swimming pool and fitness center, were well maintained. Check-in and check-out were quick and hassle-free.

Overall, I had a relaxing and enjoyable stay. I would definitely recommend this hotel to anyone looking for great service, comfort, and excellent value for money. I look forward to staying here again in the future.

2026-06-29 • via Tripadvisor
4
443tamima • Family
10
Great hospitality
Pros:

Excellent hospitality and outstanding service. Special thanks to Zain, Deni, Elfrida, and Boris for their professionalism, kindness, and warm welcome. They made our stay truly memorable. Highly recommended!

2026-06-16 • via Tripadvisor
C
Cruiser65240014466 • Couples
10
The Groove Suites
Pros:

Overall very good. The staff are very helpfull.

2026-06-15 • via Tripadvisor
F
Freedom48106455732 • Couples
10
Birthday Stay
Pros:

Bagus, mantap, recommended.

2026-06-15 • via Tripadvisor
V
vannydamarf2026 • Family
10
Great Memorable!!
Pros:

Very satisfied with the service during my stay. A special thank you to Boris for going above and beyond to make my experience memorable. Appreciation also goes to the Front Office team and all staff members for their warm hospitality and excellent service. Thank you for making my stay so enjoyable!

2026-06-14 • via Tripadvisor