Suizenji Comfort Hotel

Hotels
•
Green Rich Hotels
7.1 (930 reviews)
Izumi 1-1-1 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Old room amenities
High breakfast prices

Categories

Cleanliness
6.06
Some reviews indicated issues with cleanliness, such as dirty carpet and mold in the bathroom.
Service
8.03
Consistently noted as helpful and friendly, contributing positively to the experience.
Location
8.07
Conveniently located near public transport and amenities, making it a strong point for guests.
Room Quality
6.02
Reviews mentioned rooms feeling old and issues with amenities but overall acceptable for the price.
Amenities
6.05
Mixed feedback on amenities with some guests feeling they were lacking for the price.
Value for Money
7.51
Some guests feel it’s a good deal considering location and service, though amenities could be improved.
Food and Beverage
8.56
Breakfast was highly praised, with specific dishes receiving positive mentions.
Overall Experience
6.53
General satisfaction expressed, with points raised regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:33

Property Description

Luxurious Amenities

Featuring a massage service and Japanese restaurant, Suizenji Comfort Hotel offers a touch of elegance and relaxation. The air-conditioned rooms boast tea/coffee makers, refrigerators, and the option of different pillows for a personalized stay.

Convenient Location

Situated just a 3-minute walk from Suizenji-Koen Tram Station, guests enjoy easy access to popular attractions like Suiizenji Koen Park and Kumamoto Castle. The hotel's proximity to transportation hubs makes exploring the city a breeze.

Exceptional Services

From coin-operated laundry machines to rental options for laptops, bicycles, and cars, Suizenji Comfort Hotel ensures a comfortable and convenient stay. Indulge in a buffet breakfast and lunch at Restaurant Ozara-Kozara for a taste of authentic Japanese cuisine.

Experience luxury and convenience at Suizenji Comfort Hotel - book your stay now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 900 per day.

Location

Guest Reviews

7.1
Based on 930 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.07
Room Quality: 6.02
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 6.53
C
Chiemi • solo_traveller • jp
7
2026-02-13 • via Nuitee
T
tsutomu • couple • jp
10
お得感があって良かった。
Pros:

部屋が綺麗だった。

Cons:

ナシ

2026-02-11 • via Nuitee
T
Tomomi • solo_traveller • jp
7
2026-01-24 • via Nuitee
光洋 • solo_traveller • jp
9
2026-01-24 • via Nuitee
陳 • family_with_children • tw
4
2026-01-23 • via Nuitee
M
masahiko • solo_traveller • jp
7
私に合わせてくれた形です
Pros:

価格

Cons:

特になし

2026-01-23 • via Nuitee
ヒデオ • solo_traveller • jp
7
Pros:

予約、チェックインがスムーズだった

Cons:

ホテルの案内だと繁華街まで近いように表示されていたが実際には遠かった

2026-01-20 • via Nuitee
C
Camille • solo_traveller • fr
5
2026-01-20 • via Nuitee
Y
yutaka • solo_traveller • jp
5
良いといえます。
Pros:

静かに眠れた、深夜到着だったが対応は良かったです。

Cons:

少し汚れが目立つ所がいくつかあった。

2026-01-20 • via Nuitee
H
Hirohiko • extended_group • jp
4
Cons:

喫煙可の客室に宿泊しましたが、予想以上に部屋のタバコの臭いがきつかったです
自分は加熱式たばこなので
でも慣れたら気にならなくなり、睡眠も問題なくできました

2026-01-20 • via Nuitee
H
HIROMI • solo_traveller • jp
5
2026-01-19 • via Nuitee
N
Nam • solo_traveller • vn
7
2026-01-19 • via Nuitee
M
Miho • solo_traveller • jp
8
とても快適でした。
Pros:

朝食に熊本ならではの物があり、とても美味しかったです。

Cons:

トイレの水を流すと少し水漏れしていたのが気になった。

2026-01-19 • via Nuitee
M
MASAHIRO • solo_traveller • jp
6
可もなく不可もなし
Pros:

特になし

Cons:

アメニティの説明

2026-01-19 • via Nuitee
A
Ayako • solo_traveller • jp
3
残念、もう二度と泊まらない
Pros:

チェックアウトのあと、荷物を夕方まで預かって頂けたこと

Cons:

設備が古い
エアコンが効かない
ホテルマンの対応が悪い

2026-01-19 • via Nuitee
M
Munekage • solo_traveller • jp
3
2026-01-19 • via Nuitee
M
Mami • solo_traveller • jp
8
便利
Pros:

大通り沿いで場所が分かりやすかった

Cons:

特になし

2026-01-19 • via Nuitee
K
KENICHI • couple • jp
5
2026-01-17 • via Nuitee
R
Ruzou • extended_group • jp
7
一般的である
Pros:

ネットおよびカード決済

Cons:

特にない

2026-01-15 • via Nuitee
T
Takami • solo_traveller • jp
8
Pros:

接客も良く、部屋が綺麗でした。

Cons:

仕方ないですが、若干古いという印象でした。

2026-01-15 • via Nuitee