Sanbay Hotel

Hotels
•
Independent
7.8 (21 reviews)
Mile 1 1/2, Jalan Leila, Sandakan, Sabah, 90007 , Sandakan , MY
60-89-275000

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Conference space
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Cheap fee
Friendly staff
Cons:
Decline in cleanliness standards
Lack of nice breakfast
Paid amenities

Categories

Cleanliness
6.5
Guests noted a decline in cleanliness standards, especially in amenities like shampoo and toilet rolls.
Service
7
While service was considered friendly, there were complaints about the lack of a nice breakfast and paid amenities.
Location
8
The hotel is in a good location, with an outstanding building, but some amenities have been affected by the pandemic.
Room Quality
6.5
Maintenance issues were reported, and some guests felt uncomfortable due to missing amenities.
Amenities
5
Several guests found the amenities lacking, especially the need to pay for essentials like shampoo and toilet rolls.
Value for Money
7
Guests appreciated the affordable price and friendly staff, even with some discomfort in amenities.
Food and Beverage
5
The absence of a nice breakfast and paid amenities affected guests' dining experience.
Overall Experience
6.5
Mixed reviews reflected a decline in service and amenities, despite the hotel's reasonable price and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-02 02:10

Property Description

Enjoy the Garden Views and Modern Amenities
At Sanbay Hotel, delight in garden views while enjoying complimentary wireless internet access and convenient wedding services.

Satisfy Your Appetite
Indulge in a delicious meal at the hotel's restaurant, offering a variety of culinary delights to please your palate.

Business and Event Facilities
Benefit from featured amenities including a business center, dry cleaning/laundry services, and a 24-hour front desk. Take advantage of the event facilities such as conference space and meeting rooms for your convenience.

Immerse yourself in comfort in one of the 58 air-conditioned guestrooms, each equipped with complimentary wireless internet access and satellite programming. With amenities like showers, hair dryers, safes, and desks, make Sanbay Hotel your home away from home.

Book now for a memorable stay at Sanbay Hotel in Sandakan, just a short drive away from key attractions like Saint Michael's and All Angels Church and Lankayan Island!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

7.8
Based on 21 reviews
Cleanliness: 6.5
Service: 7
Location: 8
Room Quality: 6.5
Amenities: 5
Value for Money: 7
Food and Beverage: 5
Overall Experience: 6.5
K
KENJI • partner
6
Pros:

This is an old hotel, it used to be one of the best hotels in Sandakan before.
Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic.
One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now.
Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some.
These are the things uncomfortable part staying this hote.
However, this hotel fee is cheap and stuffs are friendly. I have no complaints.

2025-06-25 • via Nuitee
K
Kristy
10
Pros:

Good bang for your buck if you just need a quick night stay! Clean and easy check in process with nice helpful staff.

2024-03-30 • via Nuitee
B
Boniq
2
Pros:

Sampai hotel security suruh tunggu next shift staff untuk sampai kerja. Pekerja shift sebelum sudah balik atas sebab transport balik waktu malam tidak ada. Terpaksa tggu hampir 3 jam lobby untuk staff kasih check-in ke bilik yang sudah dibayar.

2021-02-03 • via Nuitee
V
Verified traveler • partner
8
Pros:

Everything is good.

2019-12-24 • via Nuitee
V
Verified traveler • friends
10
Pros:

A lot of parking space. Clean room

2019-07-07 • via Nuitee
C
CikTika • family
8
Pros:

keep it up

2019-04-06 • via Nuitee
V
Verified traveler
10
Pros:

The hotel and service are great especially for that price range. The restaurant was closed but there are eating places nearby

2019-03-18 • via Nuitee
J
Jamie
8
Good deal for low price
Pros:

Location was not central but not too far. 2km from center. Room was clean and hotel was quiet. Wifi was decent and able to reach room.

2019-02-10 • via Nuitee
S
Sutapa
6
Stay at Sanbay hotel, Sandakan
Pros:

No restaurant, furniture old and chipped, very few food options outside the hotel, no WiFi in the room at all . We had to stand in the middle of the corridor or go to the reception area to connect to the WiFi

2018-09-24 • via Nuitee
F
F
6
Budget hotel - ok for a night
Pros:

Clean rooms with huge bathrooms, very quiet — this is the plus
Lingering smoking smell and no food is the minus. We got dinner in the local open air curry house a few minutes walk away. It is a local food place - really good but ‘very local’

2018-08-20 • via Nuitee
G
Gwen & Ken
10
Pros:

All very nice, car parking very easy. Only disappointment for us was hotel evening meals (except Fri and Saturday) were very ordinary. But in saying that there is lots of food places around if you have the time. Breakfast was included in hotel price. It was basic with no fruit.

2017-12-15 • via Nuitee
V
Verified traveler
8
Worth Hotel for Money
Pros:

Quiet, comfort, spacious room. Definitely worth for money.

2017-11-30 • via Nuitee
G
Grassy
6
Location not so good.
Pros:

Had to change rooms 3 times before got one where room safe worked.
There were only 2 cafes nearby , one a malay curry house ,the 2nd we opted for a Chinese cafe in a Malay housing area which was a bit dodgy to get to at night (ghetto)

On plus side the staff were wonderful and tried hard

2017-05-21 • via Nuitee
W
Wan Mohamad
8
Pros:

Nice hotel but away from town center.

2017-05-02 • via Nuitee
N
Nasa
10
Nice transit hotel
Pros:

Very comfortable and new amenities. Free shuttle to town. Have large private parking space. Peace of mind

2017-04-11 • via Nuitee
S
SIN PENG
8
Pros:

About 2 km from town centre. The seafood steamboat buffet was great and value for money.

2017-04-09 • via Nuitee
V
Verified traveler
8
Convenient and Clean hotel
Pros:

Very nice hotel. Comfort room. Pay less but get more

2016-12-15 • via Nuitee
V
Verified traveler
8
Very nice place to stay
Pros:

This is very clean and affordable. Great coffee, not too far out of town and friendly staff

2016-11-04 • via Nuitee
V
Verified traveler
10
Comfort executive like hotel
Pros:

The room is nice with executive feeling-alike. Amenities is complete with fridge and basic amenities you can find in a hotel. With value prices, this a perfect place to stay in Sandakan. Since it is nearby the town, there are a lot of eateries to find. If you bring in car, the hotel will even give a free car wash. Recommended for all travellers

2016-03-14 • via Nuitee
L
Leah
8
lovely stay
Pros:

Lovely room, good breakfast,very helpful staff, free transport into town. Reccomended

2016-01-07 • via Nuitee