Cupertino Hotel

Hotels
8.2 (1030 reviews)
10889 North De Anza Boulevard , Cupertino , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Helpful Staff
Clean Rooms
Cons:
Poor Maintenance
Unsatisfactory Service Quality
Ongoing Cleanliness Issues

Categories

Cleanliness
7.7
Multiple reviews noted issues with cleanliness and maintenance, such as dirty carpets and soiled carpets.
Service
8.8
Service was inconsistent; some reviews mentioned helpful staff but general dissatisfaction was noted.
Location
9
Several reviews praised the hotel's location as ideal and convenient.
Room Quality
7.2
Numerous comments pointed to outdated rooms and various maintenance issues.
Amenities
8.4
Feedback on amenities was mixed; some reports of missing items like hot breakfast.
Value for Money
8.1
Some guests felt the price was low for poor quality, while others found it acceptable for the location.
Food and Beverage
7.7
Breakfast received negative comments for being disappointing and lacking hot options.
Overall Experience
8.7
Overall experience was average, with mentions of potential but many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:29

Property Description

Luxurious Amenities
Cupertino Hotel offers an outdoor swimming pool, garden, shared lounge, and terrace for guests to unwind and relax. The 4-star hotel ensures a comfortable stay with free WiFi, room service, and a 24-hour front desk.

Modern Comforts
Each unit is equipped with air conditioning, a flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. The rooms also feature a desk, bath or shower, hairdryer, and cozy bed linens, providing a perfect blend of luxury and convenience.

Convenient Facilities
In addition to leisure amenities, the hotel boasts a business center and an on-site ATM for guests' convenience. Explore nearby attractions such as San Jose Convention Center and Winchester Mystery House, with easy access to Norman Y. Mineta San Jose International Airport.

Book your stay at Cupertino Hotel for a memorable and relaxing experience.

Important information:

Please note that antenna construction work will be going on Wednesday, June 15th, from 10 am to 4 pm. Some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1030 reviews
Cleanliness: 7.7
Service: 8.8
Location: 9
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 7.7
Overall Experience: 8.7
D
Dale solo_traveller us
6
It was just okay
Pros:

Rooms were roomy and comfortable

Cons:

Outside walkway that was dark at night. Breakfast was barely mediocre. Staff wasn’t friendly.

2026-01-30 via Nuitee
C
Cristian solo_traveller us
10
2026-01-30 via Nuitee
S
sarkar couple jp
7
2026-01-26 via Nuitee
T
Tarak solo_traveller us
9
2026-01-24 via Nuitee
N
Naing solo_traveller us
7
Clean hotel in a great location with a simple, reasonably priced breakfast. Customer service was not very welcoming, and
Pros:

The hotel is clean and in a great location, and the breakfast is simple but reasonable for the price.

Cons:

There was noticeable noise from the floor above at night . Customer service could be improved, the staff didn’t smile or greet customers during check-in, which felt unwelcoming and strange.

2026-01-20 via Nuitee
T
Tam couple us
7
Would be better if there is one more chair in the room
Pros:

The coffee

Cons:

The cold foods

2026-01-19 via Nuitee
M
Martin couple cn
5
2026-01-19 via Nuitee
D
Don solo_traveller us
5
The hotel was probably a 1 to 2 star at best . The decor was dated although clean . I
Pros:

Breakfast was ok Maybe a few more items and food choices .

Cons:

The dining room furniture was out dated . Could be updated with a softer more modern furniture and tables . I was very disappointed the pool and spa were not heated . I probably would not have stayed had I know that in advance. The room 304 was ok . Dutch the old school desk chairs and put in a nice chase and comfy arm chair . Prune and trim and shape the beautiful overgrown landscape in the courtyard . Maybe think about remodeling and updating the bathrooms with walk in showers and only have a few bath tubs for families . Make happy hour 2 hours , not 1 . Staff was nice and professional. Good location. My room had buzzing mechanical noise all night. Needs new window treatments. Sheres and blackout drapes. Ditch the big wood levelores . Maybe upgrade to lager hd tvs tv programs were good. Overall I was comfortable and felt safe . Good location . New complete Paint to get a fresh and updated look both exterior and in the rooms and floors on the hallways.

2026-01-19 via Nuitee
M
Mary couple us
8
All in all, it was a very nice stay. Very quiet and able to sleep.
Pros:

The layout of the room was nice. A private room and then the bedroom allowed for being together in a tight space without being constricted.

Cons:

The breakfast was skimpy with basic items. Bananas were gone by the time we got there at 8:00 a,m, and there was no one around to ask questions and there was no place to bus your dishes so they were left on the tables. We expected eggs and perhaps breakfast sausage as we wanted to have a decent breakfast before we got on the road.

2026-01-19 via Nuitee
R
Robin family_with_children us
6
2026-01-19 via Nuitee
J
Jennifer couple us
8
2026-01-19 via Nuitee
E
Eric solo_traveller us
8
2026-01-19 via Nuitee
J
Justine couple us
5
2026-01-19 via Nuitee
J
Jonathan family_with_children us
8
2026-01-15 via Nuitee
C
Christine solo_traveller us
10
2026-01-15 via Nuitee
R
Robert couple us
3
Pros:

🤔

Cons:

A certain male, morning shift staff member was notably unhelpful— contemptuous even—and soured the entire stay.

2026-01-06 via Nuitee
P
Priscilla couple us
5
Wouldn’t be staying there again.
Pros:

Location

Cons:

Old, outdated, carpets were filthy.
TV reception was very poor.
Breakfast was very disappointing.

2026-01-02 via Nuitee
M
Michelle family_with_children us
2
Pros:

Big room

Cons:

Heater did not work. Stop servicing our room the day before the last day

2025-12-29 via Nuitee
J
Joan couple us
10
2025-12-28 via Nuitee
C
Candace couple us
10
2025-12-28 via Nuitee