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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Amenities
Cupertino Hotel offers an outdoor swimming pool, garden, shared lounge, and terrace for guests to unwind and relax. The 4-star hotel ensures a comfortable stay with free WiFi, room service, and a 24-hour front desk.
Modern Comforts
Each unit is equipped with air conditioning, a flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. The rooms also feature a desk, bath or shower, hairdryer, and cozy bed linens, providing a perfect blend of luxury and convenience.
Convenient Facilities
In addition to leisure amenities, the hotel boasts a business center and an on-site ATM for guests' convenience. Explore nearby attractions such as San Jose Convention Center and Winchester Mystery House, with easy access to Norman Y. Mineta San Jose International Airport.
Book your stay at Cupertino Hotel for a memorable and relaxing experience.
Please note that antenna construction work will be going on Wednesday, June 15th, from 10 am to 4 pm. Some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
The Cupertino Hotel staff are exceptionally professional and extremely customer service oriented.
Great service and property. Highly recommend!
Everyone and everything!
The bed was very comfortable and the pillows were good. Window shutters made the room dark.
Carpet had tons of stains, and just looked weird. Windows do not block loud noise from the freeway. Bathroom was not clean, with black hair that was not ours. Wallpaper is peeling in room and bathroom. Breakfast is terrible. Cream cheese available, but no bagels except on first of three days. Sometimes coffee carafe is empty. One day had eggs and potatoes, but no sausage or bacon. Every day at 6 am, elevator opens with someone pushing a very loud cart. On the weekend, people want to sleep later and not be disturbed by loud noises that early.
Las habitaciones son amplias y limpias. El wifi es bueno y fácil de usar. El hotel está bien ubicado.
El desayuno podría mejorar. El check in es muy tarde (4:00 pm).
Overall good experience upon checking in. But for check out I had asked the staff when I checked in the day before if it was okay to do a late check out at 12pm and he said that would be fine. The day of checkout I got a call around 11am staff was not friendly not a hi how was your stay just a “so when are you checking out?” Felt rude and not good customer service.
The room was very large and the pool area was beautiful! I had a great stay.
I liked that it was close to the freeway and a grocery store. I liked the warm pool
The pools bottom had some debris but it seems that they tried to clean it everyday. I could tell the hotel was getting some wear and tear but I could tell it used to be really nice when it was new. I would suggest repainting walls and doors and keeping it throughly maintained and cleaned. Like the fountain near the swimming pool seemed a little dirty.
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Rooms were roomy and comfortable
Outside walkway that was dark at night. Breakfast was barely mediocre. Staff wasn’t friendly.
The hotel is clean and in a great location, and the breakfast is simple but reasonable for the price.
There was noticeable noise from the floor above at night . Customer service could be improved, the staff didn’t smile or greet customers during check-in, which felt unwelcoming and strange.
Breakfast was ok Maybe a few more items and food choices .
The dining room furniture was out dated . Could be updated with a softer more modern furniture and tables . I was very disappointed the pool and spa were not heated . I probably would not have stayed had I know that in advance. The room 304 was ok . Dutch the old school desk chairs and put in a nice chase and comfy arm chair . Prune and trim and shape the beautiful overgrown landscape in the courtyard . Maybe think about remodeling and updating the bathrooms with walk in showers and only have a few bath tubs for families . Make happy hour 2 hours , not 1 . Staff was nice and professional. Good location. My room had buzzing mechanical noise all night. Needs new window treatments. Sheres and blackout drapes. Ditch the big wood levelores . Maybe upgrade to lager hd tvs tv programs were good. Overall I was comfortable and felt safe . Good location . New complete Paint to get a fresh and updated look both exterior and in the rooms and floors on the hallways.
The layout of the room was nice. A private room and then the bedroom allowed for being together in a tight space without being constricted.
The breakfast was skimpy with basic items. Bananas were gone by the time we got there at 8:00 a,m, and there was no one around to ask questions and there was no place to bus your dishes so they were left on the tables. We expected eggs and perhaps breakfast sausage as we wanted to have a decent breakfast before we got on the road.
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