Chateau Guetsch

Hotels
Independent
9 (118 reviews)
Kanonenstrasse, Lucerne, LU, 6003 , Lucerne , CH

Pets allowed

Facilities

Free breakfast
Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Amazing views
Helpful staff
Sumptuous breakfast
Cons:
Soft mattresses

Categories

Cleanliness
9.21
Standard quality for this hotel tier.
Service
9.68
The staff was unbelievably helpful and gracious.
Location
9.22
Incredible views from the hotel.
Room Quality
7.17
Beds are too soft, which affects the overall comfort.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
9.16
Standard quality for this hotel tier.
Food and Beverage
9.21
Restaurant onsite was the highlight.
Overall Experience
9.18
Absolutely amazing stay; cannot wait to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:42

Property Description

Recreation and Relaxation Enjoy bicycles for rent and a terrace, a perfect way to unwind. The hotel also offers complimentary wireless internet and concierge services for your convenience.

Delicious Dining and Drinks Indulge in Mediterranean cuisine at Restaurant Chateau or opt for room service. Refresh with your favorite drink at the bar/lounge and start your day with a complimentary buffet breakfast.

Luxurious Accommodations Each of the 27 guestrooms are uniquely decorated and equipped with free minibar items, flat-screen TVs, and complimentary wireless internet. The bathrooms offer deluxe toiletries and cozy bathrobes.

Indulge in luxury at Chateau Guetsch and make your reservation today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ZRH

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in lb is 26

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 118 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 7.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
S
Susan
10
Pros:

From check in to check out, my stay at Chateau Gutsch was ABSOLUTELY AMAZING!!! I cannot wait to return to this magnificent hotel!!! 🤗❤️

2025-09-12 via Nuitee
S
Sara partner
10
Pros:

The view was amazing!!

2025-09-01 via Nuitee
A
Aleksandr family
10
Pros:

Everything about this hotel is great besides the beds. Mattresses are way too soft and one sinks into them.

2025-08-27 via Nuitee
P
Phanny family
6
Pros:

Ok for me, we wanted the experience. The restaurant onsite was the highlight for us.

2025-08-19 via Nuitee
M
Mary Sue
10
Pros:

Beautiful property and the staff was unbelievably helpful and gracious. I will never forget the sumptuous breakfast in the dining room overlooking the entire Lucerne valley at sunrise. I will definitely return.

2025-08-01 via Nuitee
A
Abby partner
10
Pros:

Gorgeous and charming! Incredible views.

2025-07-11 via Nuitee
L
Laurel family
10
Pros:

Absolutely amazing! Fantastic experience from the views to the comfort provided. Can’t wait to return!

2025-06-20 via Nuitee
C
Caryn
10
Pros:

Beautiful hotel on a mountain with the best view in town!

2025-06-18 via Nuitee
M
Michael partner
10
Pros:

A somewhat quirky hotel that is not your run of the mill location. Popular among Amercans. Major glimmers of 19th century charm away from the bustle of Lucerne, yet very close via the funicular (or mini tram), which is charming and free for guests. A great place for gentle hikes and walking in the woods. Lucern has a clear culture of kindness. Be sure to fit in with the flow and be a gracious traveler!

2025-06-17 via Nuitee
C
Charlotte family
10
Pros:

Staff were wonderful, food was great, rooms are lovely and the outdoor seating was amazing!

2025-06-15 via Nuitee
J
Jennifer family
6
Pros:

The Château itself is very beautiful, as was our room and the views, however, the hotel had an event we were not aware of that had very loud music with a DJ, from around 3 PM till 10 PM right outside our balcony. It was not a relaxing stay due to this. Also, the lounge area, garden area, and some other areas were closed off to the guest of the hotel due to this event. Had we known this, we would not have booked this place as we wanted a relaxing evening. We had dinner in one of the restaurants and were very displeased with the waiter and service, he just brushed us off many times. Also, the menu is very limited and overpriced for what was received. For the price we paid with the inconvenience, I cannot give it a five star review.

2025-06-03 via Nuitee
B
Bryan family
10
Pros:

We absolutely loved our stay! The rooms were beautifully decorated, the bed was super comfortable, the views were spectacular and the staff was fantastic.

2025-06-01 via Nuitee
E
Elizabeth
10
Beautiful Hotel!
Pros:

Amazing hotel!! We were greeted so kindly with complimentary wine and were allowed to check in early. The room is beautiful as are the restaurant and bar. The most incredible thing about this hotel though is the view. It really is like staying in a castle. Cannot recommend enough!

2025-05-18 via Nuitee
A
amina
10
Pros:

This is my third time staying at Chateau Guestch. It is absolutely gorgeous, literally out of a fairy tale. The staff is warm, welcoming, kind and genuinely helpful. I will most definitely return.

2025-05-05 via Nuitee
T
Tracy
10
Pros:

Beautiful place with outstanding service and rooms.

2025-05-02 via Nuitee
M
Matthew C partner
10
Pros:

This property is amazing! My wife and i stayed in a duplex room and made it our home base while traveling around switzerland for 8 days. The duplex room was more than sufficient for our needs. It had great views, comfy beds and a nice size bathroom area. The staff were super helpful at every step! Whenever we needed them or asked for something they were there! The funicular worked every day that we were there as well. We walked to the chapel bridge area and train station everyday. Its an easy and safe 25ish minute walk which we enjoyed. We also enjoyed the easy trails located behind the hotel. We used them one rainy afternoon. Overall its a super lovely and beautiful hotel and we enjoy spending our trip here!

2025-04-30 via Nuitee
D
David partner
10
Pros:

This is a really superb hotel. The room was extremely comfortable and the views of Lucerne (including from the little balcony of our room) were incredible. Everything about our stay was great, including the friendly and helpful staff (who were very welcoming of our cockapoo dog who travelled with us). Being up on the hill (with easy access via a funicular lift) also makes the hotel feel very safe and private. While it's obviously not the cheapest hotel around, we thought it was very good value for money. Highly recommended.

2025-04-23 via Nuitee
S
Shar
10
Birthday adventure
Pros:

Great views! Friendly and helpful staff! Easy to get to the walking district of Luzern with use of the funicular at the hotel.

2025-04-17 via Nuitee
M
Monica partner
10
Pros:

Amazing!! The view from the room was on another level. Walking distance to the old town.

2025-03-04 via Nuitee
L
Lord Keith partner
10
Pros:

Been staying there since i was 7 years old or 1971.. it’s like home and people are always so very nice and take good care. It has the best view of any for Old Lucerne which is beautiful walk and there is a forrest/park adjacent for quite walks.

2025-03-03 via Nuitee