Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Cashless payment available
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Good design and architecture
Cons:
Inconsistent service
High parking fees
Limited breakfast selection

Categories

Cleanliness
9.79
Rooms were clean and well-designed.
Service
8.76
Service was friendly but inconsistent; some staff were noted for being unhelpful.
Location
9.8
Centrally located, which is a significant advantage.
Room Quality
9.75
Rooms were comfortable but lacked views.
Amenities
9.28
Basic amenities available; some limitations noted.
Value for Money
9.24
Parking charges were considered high; overall value acceptable.
Food and Beverage
8.79
Breakfast selection was somewhat limited but well-presented.
Overall Experience
9.76
Overall experience was enjoyable, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:04

Property Description

Internationally Recognized Design
ホテル イル パラッツォ, designed by Italian architect Aldo Rossi, boasts a contemporary design and 2 dining options. Enjoy the unique blend of Italian sophistication and Japanese hospitality.

Convenience and Comfort
With free WiFi and a glass-encaged bathroom in every room, comfort meets modernity at Il Palazzo. The 24-hour reception, luggage storage, concierge services, and room service cater to all your needs.

Prime Location
Located just minutes away from Nakasu Kawabata Station, Tenjin downtown area, and Canal City Hakata, the hotel offers easy access to the city's hotspots. Book your stay at Il Palazzo for a memorable experience in Fukuoka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

9.4
Based on 1545 reviews
Cleanliness: 9.79
Service: 8.76
Location: 9.8
Room Quality: 9.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
M
Makoto couple jp
9
2026-02-28 via Nuitee
T
TING WEI couple tw
9
2026-02-27 via Nuitee
J
Juyi family_with_children tw
10
2026-02-27 via Nuitee
T
TT family_with_children sg
9
Superb Front Desk
Pros:

Front Desk Yu Haraga san speaks eloquent English and was very helpful to us being our first time in Fukuoka. She recommended sights to see, places to eat, booked tour bus ( despite us requesting last minute) and even made the extra efforts to walk us herself using the shortest route to Canal city. What a great gem that the hotel has, we will recommend this hotel to friends and families !

Cons:

We booked hotel room too last minute thus got higher rates

2026-02-26 via Nuitee
N
Naoto family_with_children jp
10
2026-02-23 via Nuitee
Y
Yusuke solo_traveller de
10
2026-02-23 via Nuitee
Y
yama2014 family_with_children jp
9
Pros:

방이 깨끗하고 현대식입니다 지하층에 있는 라운지이용은 숙박기간 내에 무제한으로 이용 가능합니다 커피 디저트 조식 저녁에도 출출하면 식사도 가능합니다 저렴한 날 골라서 가시면 최고로 가성비 좋은 호텔 입니다 한번쯤은 가보는걸 추천드려요 가족은 비추 !! 커플 친구들여행이면 추천 !!
투숙중 라운지 식사가 무제한으로 가능하다는게 너무 매력!!!! 디저트 맛있어요

Cons:

직원분들 모두 외국분이라 일본어 소통이 잘 안됩니다 😂 요즘 인력난으로 호텔도 모두 외국인들 일하시는지라 ..
그리고 라운지 너무 컴컴해서 클럽같아요
시력 1.5 이상인 저도 너무 잘 안보이더라구요 ㅠ 클럽음악만 틀면 술집바 클럽입니다
커플 친구들끼리는 추천 !!
신비로움과 특이한 호텔
가족분들은 비추 !! 컴컴하고 너무 답답함
식사는 라운지겸 레스토랑이 지하층이라 클럽같고 창문이 1도 없음 지하 클럽 상상하시길
아침조식 : 낫또 온타마 희쌀밥 모두 일식인데 미소국은 없어요 일본식도 아니고 동남아 섞인 조식 ?? 첨 먹어본 희안한 맛 !
차거운 중국식 계란스프와 토마토국물
조식은 좀 아닌것 같았어요

2026-02-23 via Nuitee
J
JEN HSIN couple tw
9
整體很不錯,房價高,不過服務跟設施品質也很好
Pros:

1.空間很華麗,整體很有設計感。
2.員工很友善,很貼心。
3.整潔乾淨。
4.空間明亮。

Cons:

1.房價偏高,不過服務跟空間都很理想。
2.有提供免費餐點,不過很快就會被拿光,也是會補,不過會缺。
3.房間內的設計就比較普通,沒有公共空間這麼厲害。

2026-02-22 via Nuitee
可恩 couple tw
8
Pros:

全天候buffet太厲害了,提供的餐點甚至比外面餐廳賣的大部分都還好吃!

2026-02-22 via Nuitee
加藤 solo_traveller jp
9
不満があってもベストホテル
Pros:

スタッフのホスピタリティと建物デザインの美しさと清潔感

Cons:

キングルーム(401)のシャワーの温度調整(お湯になかなかならない)、特にチェックインすぐと翌朝のタイミングでお湯になるのに時間がかかった。
他はなにひとつ不満がないので、残念。

2026-02-14 via Nuitee
M
MENG-CHUN family_with_children tw
10
福岡必住的特色旅館
Pros:

名不虛傳的特色旅店,空間氣派且充滿異世界風情,房間舒適乾淨,早餐頗有水準,座落在春吉的鬧區,附近鬧中取靜

Cons:

淋浴區域不甚寬敞,衛浴備品不易使用

2026-02-13 via Nuitee
I
I couple jp
9
2026-02-13 via Nuitee
R
Ryosuke couple jp
9
2026-02-12 via Nuitee
又文 family_with_children tw
10
2026-02-12 via Nuitee
couple tw
10
2026-02-11 via Nuitee
V
Vanessa extended_group tw
9
Pros:

各方面都很棒很舒適

Cons:

離地鐵站6分步行左右

2026-02-11 via Nuitee
加藤 solo_traveller jp
10
いつきてもベストホテル
Pros:

接客の素晴らしさ。建物のデザインもいつきても美しい。

Cons:

今回はエレベータの混雑もなかったので、なにもありません。

2026-02-10 via Nuitee
H
Hsin-Ying couple tw
10
2026-02-08 via Nuitee
V
Vera couple jp
8
2026-01-30 via Nuitee
S
satoru solo_traveller jp
9
2026-01-28 via Nuitee