Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Good design and architecture
Cons:
Inconsistent service
High parking fees
Limited breakfast selection

Categories

Cleanliness
9.79
Rooms were clean and well-designed.
Service
8.76
Service was friendly but inconsistent; some staff were noted for being unhelpful.
Location
9.8
Centrally located, which is a significant advantage.
Room Quality
9.75
Rooms were comfortable but lacked views.
Amenities
9.28
Basic amenities available; some limitations noted.
Value for Money
9.24
Parking charges were considered high; overall value acceptable.
Food and Beverage
8.79
Breakfast selection was somewhat limited but well-presented.
Overall Experience
9.76
Overall experience was enjoyable, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:04

Property Description

Internationally Recognized Design
ホテル イル パラッツォ, designed by Italian architect Aldo Rossi, boasts a contemporary design and 2 dining options. Enjoy the unique blend of Italian sophistication and Japanese hospitality.

Convenience and Comfort
With free WiFi and a glass-encaged bathroom in every room, comfort meets modernity at Il Palazzo. The 24-hour reception, luggage storage, concierge services, and room service cater to all your needs.

Prime Location
Located just minutes away from Nakasu Kawabata Station, Tenjin downtown area, and Canal City Hakata, the hotel offers easy access to the city's hotspots. Book your stay at Il Palazzo for a memorable experience in Fukuoka.

Important information:

Notice of Annex Building Renovation Work
Dates: June 8, 2026 (Mon) – September 1, 2026 (Tue)
Please note that the schedule is subject to change.
During this period, construction work may generate noise.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding before making a reservation.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

9.4
Based on 1697 reviews
Cleanliness: 9.79
Service: 8.76
Location: 9.8
Room Quality: 9.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.76
H
Hiroyuki • couple • jp
7
2026-06-25 • via Nuitee
C
CHIEN HSIN • extended_group • tw
10
這裡算是一個好地方
Pros:

房間夠大地點也不錯

Cons:

沒什麼不滿意的

2026-06-23 • via Nuitee
Y
YING-JOU • solo_traveller • tw
7
Pros:

房間風格很有特別，乾淨整潔，房間也挑高，房型大，整體很舒適！

Cons:

早餐和happy hour提供的餐點種類很少，房價略高，距離車站和購物區都有點距離

2026-06-21 • via Nuitee
S
SHARKS • couple • us
10
Pros:

The architecture …. The location was the best !! Love shoegun sushi standing bar. 2 min walk. Right on tbe river with food stalls at night. Can’t wait to go back

2026-06-21 • via Nuitee
N
Nori UBUKATA • couple • fr
9
2026-06-20 • via Nuitee
加藤 • solo_traveller • jp
10
いつでも泊まりたい素敵なホテル
Pros:

スタッフのおもてなしと建物のデザインの美しさと清潔感
何度来ても変わらない。

Cons:

ランチタイムも連泊の方には無料だと良かったと思います。

2026-06-20 • via Nuitee
P
PinJui • couple • tw
10
2026-06-19 • via Nuitee
M
Masato • couple • jp
10
2026-06-17 • via Nuitee
D
Debbie • extended_group • hk
8
Pros:

Location and design breakfast and lounge all excellent

Cons:

Nil

2026-06-16 • via Nuitee
W
WANG • family_with_children • tw
10
2026-06-10 • via Nuitee
T
Tingwang • family_with_children • tw
9
2026-06-09 • via Nuitee
M
Man Fung • couple • hk
10
2026-06-09 • via Nuitee
I
II • family_with_children • tw
9
2026-06-08 • via Nuitee
C
CHIEN HSIN • couple • tw
10
2026-06-06 • via Nuitee
加藤 • solo_traveller • jp
10
ホスピタリティとデザインの美しさ溢れるホテル
Pros:

スタッフの対応の素晴らしさ。
てきぱきとした気持ち良い接客が最高でした。
ホテルのデザインの美しさと清潔なところ。何度きても思います。

Cons:

全くありません。

2026-06-06 • via Nuitee
K
KHO • couple • my
8
Pros:

Nice clean room

2026-06-04 • via Nuitee
T
Tingwang • family_with_children • tw
9
距離中洲屋台很近，下樓後走路1-2分鐘就有7-11，樓下廣場每天晚上都有不同的餐車&戶外表演，廣場也有露天座位可以坐，房間隔音良好，床鋪舒適，有機會還是會再次造訪
Pros:

房間很大且舒適，從飯店大廳到房間隱密性高，若非住宿客無法到客房樓層，隔音良好，浴缸超大

Cons:

無

2026-06-04 • via Nuitee
B
Bruce • extended_group • us
3
Would never stay there again.
Pros:

Nice patio/balcony off the room

Cons:

Absolutely unhelpful staff, amenities that changed from the time we booked the hotel, $400/night pricing double that of other comparable hotels in Fukuoka. General manager and other executives were all somehow unavailable during our entire four-day stay. And I can’t emphasize enough how unhelpful the staff was.

2026-06-02 • via Nuitee
加藤 • solo_traveller • jp
10
居心地の良いホテル
Pros:

デザインの美しさと快適な清潔な空間。
スタッフの対応もスマートで心地良かった。

Cons:

初めての利用客のように扱われたこと。
自分では勝手に常連客と思っていたところもあって。

2026-06-01 • via Nuitee
F
Fabio • couple • br
9
2026-06-01 • via Nuitee