Sleep Inn & Suites Bay View Acme - Traverse City

Hotels
Sleep Inn
8.8 (951 reviews)
5520 US 31 North , Traverse City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast selection
Clean and comfortable rooms
Cons:
Overpriced
Carpet needs updating
Bathroom hygiene issues

Categories

Cleanliness
8.16
Some reviews noted issues with cleanliness, such as dirty mirrors and concerns about bathroom hygiene.
Service
9.63
Reviews consistently praised the friendliness and helpfulness of the staff, especially during breakfast.
Location
9.17
Convenient location with easy access to nearby attractions.
Room Quality
8.12
Generally good but noted issues with outdated carpets and the need for better lighting.
Amenities
8.65
Amenities were largely appreciated, particularly the breakfast and availability of 24-hour coffee.
Value for Money
8.61
Considered good value, with many guests feeling satisfied with their experience.
Food and Beverage
9.16
Breakfast was highly rated with many guests enjoying the variety and quality.
Overall Experience
8.93
Overall, guests had a mostly positive experience with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:47

Property Description

Prime Location
Located across from Grand Traverse Bay, Sleep Inn & Suites Acme – Traverse City offers stunning bay and woodland views, making it an ideal choice for a relaxing getaway.

Amenities Galore
Enjoy a range of amenities including a Free Morning Medley Hot Breakfast, indoor pool, hot tub, fitness centre, and outdoor seating area. Business travelers will find the business centre and conference room convenient for work needs.

Local Attractions
Explore nearby attractions like Turtle Creek Casino, Old Mission Peninsula, and Chateau Chantal. With easy access to Lake Michigan, Cherry Capital Airport, and charming towns like Elk Rapids, there's something for everyone.

Experience comfort and convenience at Sleep Inn & Suites Acme – Traverse City. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note Dogs only and pets cannot be unattended.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8.8
Based on 951 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
V
Vicki couple us
8
2026-08-28 via Nuitee
A
Ashraf solo_traveller us
10
2026-08-28 via Nuitee
G
Golder couple us
9
Nice cost-effective stay in TC
Pros:

Everything good--nice room and facilities

Cons:

Of course like being right on lake instead of across highway but they have chairs on hill to overlook

2026-08-28 via Nuitee
B
Barbara couple us
10
2026-08-27 via Nuitee
R
Richard couple us
9
Overall, a good place to stay.
Pros:

Staff were friendly, helpful, and professional. The room was comparable to other places we have stayed. The breakfast was very good, and the attendant was very friendly and stayed on top of everything.

Cons:

The internet access was very weak. I could connect my laptop in the lobby area, but when I went back to the room, access was dropped. It would be very helpful if the guest wifi system was enhanced.

2026-08-24 via Nuitee
E
Ellen solo_traveller us
10
2026-08-22 via Nuitee
E
Elena solo_traveller us
10
Pros:

The staff were exceptional. I don't think that I have ever been treated so kindly and welcomed at other hotels, ever!

Cons:

Nothing big, but other guests weren't so friendly. Not the hotel's fault.

2026-08-20 via Nuitee
L
Laurel couple us
10
2026-08-20 via Nuitee
C
Coward family_with_children us
6
As expensive as this hotel was, I feel like these issues are unacceptable. Please do better in the future. The hotel has
Pros:

The staff was great, very friendly and helpful.

Great location.

Excellent included breakfast.

Cons:

Wasn’t the cleanest my wife and I had to change rooms immediately because as soon as we entered there was a horrible mildew smell. My second room was fine, shower head was a little old .

My sister and her fiancé had the same issue on the second floor. Their second room was dirty and had a cigarette smell(which they didn’t tell me about until after our stay).

We had 3 rooms 2 of them were supposed to be Queen size beds and they were definitely smaller, more like full size beds. I know because I own a queen size bed.

For $300 a night these should have been much better and we shouldn’t have had these issues.

2026-08-19 via Nuitee
B
Blow solo_traveller us
10
2026-08-18 via Nuitee
K
Kiley solo_traveller us
5
Pros:

The location is ideal and perfect for what I wanted out of this trip. The coffee bar all day is nice and I appreciated I could bring my dog. Quiet.

Cons:

The bed was stained pretty badly and whenever I walked in, there were hairs on the toilet seat and the bathroom floor wasn’t clean. When it rained, water poured in the window and into the AC unit below causing the display to flash and act weird. I called the front desk to report it and was told “Yeah well it’s raining pretty hard.” Rain shouldn’t be pouring in that way regardless. I had to use all my bath towels to soak it up.

2026-08-16 via Nuitee
M
Marilyn couple us
6
All in first question
Pros:

The beds were very comfortable. Love the lights under bed and under counter in bathroom. Place was clean and kept up nicely, pictures show nice outside chairs to sit in, there was a road between hotel and beach. This showed chairs on beach with NO road in between. Would have liked to seat out in chair on beach. Show was very slippery with NO floor non slip pad, not safe. Breakfast was good, lots of good choices. All in all I would have to say. Not so bad.

Cons:

It’s in first question.

2026-08-16 via Nuitee
B
barbara family_with_children us
10
Pros:

the entire staff was very friendly. the hotel was spotless and the beds very comfortable..and the full breakfast was delicous,we will definitely stay here next year when we visit the area.

Cons:

nothing, the hotel and staff exceeded my expectations

2026-08-16 via Nuitee
K
Kayla family_with_children us
9
Great place to stay.
Pros:

Friendly staff. Clean room, Nice breakfast.

2026-08-15 via Nuitee
D
ddetter44 NONE Fort Wayne, Indiana
10
Reliable friend
Pros:

My family has spent 5 or 6 stays at the location and has never been a problem. The people are great and very helpful. What more could you ask for.

2026-08-14 via Tripadvisor
M
Mary solo_traveller us
9
Pros:

Quiet, breakfast bar was good. Staff very friendly

2026-08-11 via Nuitee
T
Toni couple us
8
Very nice and we will stay again.
Pros:

Views were nice sitting outside in a rocking chair.

Cons:

Hard to get out of because of traffic.

2026-08-09 via Nuitee
J
Jennifer couple us
8
Great
Pros:

Clean and location

Cons:

A little pricy

2026-08-08 via Nuitee
B
Barbara W couple us
9
Really nice. Thank you!
Pros:

Breakfast was not Gluten Free friendly, but full of variety...could use more fruit. The room was clean but rather tight. The shower seemed small but worked out well. Coffee machine was terrific!

Cons:

Breakfast was not Gluten Free friendly, but full of variety...could use more fruit. The room was clean but rather tight. The shower seemed small but worked out well. Coffee machine was terrific, however, I'd like to see a more expansive recylcing program that incorporate Composting and mixed materials.

2026-08-08 via Nuitee
D
David couple us
7
No significant complaints.
Pros:

The breakfast was fine. Front desk attendant was very friendly.

Cons:

We had an issue connecting to wi-fi but it was resolved.

2026-08-07 via Nuitee