Lochside House Hotel & Spa

Hotels
8.8 (241 reviews)
Near New Cumnock , New Cumnock , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Cons:
Noisy due to location
Some cleanliness issues
Extra fees for amenities

Categories

Cleanliness
8.56
Spotlessly clean and beautiful location, but some cleanliness issues mentioned with the breakfast fruits and mattress.
Service
9.13
Staff were friendly and went above and beyond to assist, contributing to a positive experience.
Location
9.37
Beautiful location and stunning views, making it a desirable destination.
Room Quality
8.72
Rooms were described as lovely and comfortable, though a couple of reviews noted minor issues.
Amenities
8.65
Good amenities, but some guests reported issues with the spa fees and lack of a mini fridge.
Value for Money
8.31
Generally good value, though some felt additional fees for amenities were unwarranted.
Food and Beverage
8.76
Food was very good, with excellent meals and cocktails, although breakfast quality had issues.
Overall Experience
8.93
Overall, guests had a very positive experience, and several noted they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Luxury Spa Facilities and Stunning Views
Indulge in luxury at Lochside House Hotel with its spa offering a range of treatments and a relaxation pool, all while enjoying breathtaking views of the Loch of the Lowes and Ayrshire countryside.

Gastronomic Delights and Local Produce
Savor the culinary delights at the Afton restaurant where you can enjoy locally-sourced produce amidst stunning hill views. The perfect blend of fresh ingredients and scenic beauty awaits.

Convenient Location and Nearby Attractions
Located just a short drive from Cumnock, with easy access to transportation hubs like New Cumnock Rail Station and Prestwick Airport, explore nearby attractions such as Dumfries House and Drumlanrig Castle for a memorable stay.

Experience luxury, relaxation, and culinary excellence at Lochside House Hotel - book your stay now for an unforgettable getaway!

Important information:

Please note that this is a wedding venue and there is a probability of noise disruption.

Bookings of 8 rooms or more are required to pay a 25% nonrefundable deposit to confirm. The full balance is due 28 days before arrival and is also nonrefundable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for £15 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 241 reviews
Cleanliness: 8.56
Service: 9.13
Location: 9.37
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 8.76
Overall Experience: 8.93
E
Elizabeth • solo_traveller • gb
10
Will be back
Pros:

Exceptional hotel to get away from it all.
Lovely staff,decor, bedroom, and food.

Cons:

All good

2026-05-15 • via Nuitee
W
William • solo_traveller • gb
9
Pros:

Excellent location in the countryside and the grounds are immaculately kept. The garden view room was comfortable. The staff were efficient and very helpful. The food in the restaurant was excellent with plenty of choice.

2026-05-14 • via Nuitee
G
Gillian • couple • gb
9
We loved every minute, we left relaxed and happy.
Pros:

The grounds were so neat and well kept, reception staff were friendly and extremely helpful, we had a bit of a crisis and had to send off various documents and staff obliged and saved the day.
Our executive room was modern with a lovely view.

Cons:

Spa changing area could be a little bigger.

2026-05-13 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-05-11 • via Nuitee
T
Trevor • solo_traveller • gb
8
First impression
Pros:

Facilities were very good, hotel comfortable.

Cons:

Presentation of the room on initial view looked untidy.

2026-05-08 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-05-04 • via Nuitee
C
Craig • couple • gb
8
Booking.com processed my reservation of luxury suite as an accessible room. Not what I booked at all
Pros:

Staff were excellent

Cons:

The experience and service provided by booking.com

2026-05-04 • via Nuitee
S
steven • couple • gb
10
2026-04-27 • via Nuitee
T
Terry O'Brien • solo_traveller • gb
9
Don't Miss Out
Pros:

High Standards of service and accomodation

Cons:

No Gym/Fitness room

2026-04-23 • via Nuitee
J
Janaid • couple • gb
10
2026-04-22 • via Nuitee
M
Michelle • extended_group • gb
10
2026-04-19 • via Nuitee
B
Brian • extended_group • gb
8
A hotel with a view, great for business or leisure, plus if you are in to golf - golf
Pros:

Easy parking, large car park, good food, great views too across the Loch

Cons:

The room was stone cold on arrival - had to play with the heating to get it to warm up

2026-04-06 • via Nuitee
A
Alex • couple • gb
10
2026-04-03 • via Nuitee
M
Michael • couple • gb
8
Lovely setting overlooking loch and hills beyond.
Pros:

Lovely setting overlooking loch and hills beyond. Modern well appointed hotel with stylish rooms. Very convenient for visit to Dumfries House.

Cons:

Inadequate noise insulation from wedding noise

2026-03-29 • via Nuitee
W
Wendy • family_with_children • gb
8
2026-03-25 • via Nuitee
M
Mckenzie • couple • gb
9
Pros:

Loved the whole experience of my visit to lochside house hotel&spa would definitely be going again in near future

Cons:

No complaints at all great nite and food was lovely will be coming back happy customer

2026-03-22 • via Nuitee
J
Joanne • family_with_children • gb
10
Excellent
Pros:

Everything

2026-03-21 • via Nuitee
K
Katherine • couple • gb
9
2026-03-17 • via Nuitee
M
Mark • solo_traveller • gb
10
One night stay, lovely large room, clean and comfortable
Pros:

Location, modern, welcoming, clean, comfortable

2026-03-15 • via Nuitee
J
Joanne • family_with_children • gb
10
Pros:

Excellent Hotel.

2026-01-20 • via Nuitee