Lochside House Hotel & Spa

Hotels
8.8 (222 reviews)
Near New Cumnock , New Cumnock , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Cons:
Noisy due to location
Some cleanliness issues
Extra fees for amenities

Categories

Cleanliness
8.56
Spotlessly clean and beautiful location, but some cleanliness issues mentioned with the breakfast fruits and mattress.
Service
9.13
Staff were friendly and went above and beyond to assist, contributing to a positive experience.
Location
9.37
Beautiful location and stunning views, making it a desirable destination.
Room Quality
8.72
Rooms were described as lovely and comfortable, though a couple of reviews noted minor issues.
Amenities
8.65
Good amenities, but some guests reported issues with the spa fees and lack of a mini fridge.
Value for Money
8.31
Generally good value, though some felt additional fees for amenities were unwarranted.
Food and Beverage
8.76
Food was very good, with excellent meals and cocktails, although breakfast quality had issues.
Overall Experience
8.93
Overall, guests had a very positive experience, and several noted they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Luxury Spa Facilities and Stunning Views
Indulge in luxury at Lochside House Hotel with its spa offering a range of treatments and a relaxation pool, all while enjoying breathtaking views of the Loch of the Lowes and Ayrshire countryside.

Gastronomic Delights and Local Produce
Savor the culinary delights at the Afton restaurant where you can enjoy locally-sourced produce amidst stunning hill views. The perfect blend of fresh ingredients and scenic beauty awaits.

Convenient Location and Nearby Attractions
Located just a short drive from Cumnock, with easy access to transportation hubs like New Cumnock Rail Station and Prestwick Airport, explore nearby attractions such as Dumfries House and Drumlanrig Castle for a memorable stay.

Experience luxury, relaxation, and culinary excellence at Lochside House Hotel - book your stay now for an unforgettable getaway!

Important information:

Please note that this is a wedding venue and there is a probability of noise disruption.

Bookings of 8 rooms or more are required to pay a 25% nonrefundable deposit to confirm. The full balance is due 28 days before arrival and is also nonrefundable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for £15 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 222 reviews
Cleanliness: 8.56
Service: 9.13
Location: 9.37
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 8.76
Overall Experience: 8.93
J
Joanne • family_with_children • gb
10
Excellent
Pros:

Everything

2026-03-21 • via Nuitee
K
Katherine • couple • gb
9
2026-03-17 • via Nuitee
M
Mark • solo_traveller • gb
10
One night stay, lovely large room, clean and comfortable
Pros:

Location, modern, welcoming, clean, comfortable

2026-03-15 • via Nuitee
J
Joanne • family_with_children • gb
10
Pros:

Excellent Hotel.

2026-01-20 • via Nuitee
J
June • family_with_children • gb
10
Garden Suite was spectacular.
Pros:

Excellent location

2026-01-19 • via Nuitee
D
Daniel Norman Stewart • solo_traveller • gb
8
Pros:

Good choices. I opted for a cooked breakfast which was delivered quickly and was excellent. Staff were attentive and helpful. Setting was good with nice views over the countryside.

Cons:

I had a bath in my room. It was a little complicated to work out how to fill it! Otherwise, no issues to raise.

2026-01-19 • via Nuitee
S
Steven • couple • gb
10
2026-01-16 • via Nuitee
N
Nicola • solo_traveller • gb
10
2025-12-03 • via Nuitee
A
Andrew • couple • gb
8
Visually perfect
Pros:

Clean, well mannered staff, beautiful location and exceptional well presented

Cons:

Extremely sensitive smoke alarms that go off during a shower and the full hotel cuts out including the wedding party music due to fire alarms.
Bathroom door was closed

2025-11-15 • via Nuitee
H
Heather • couple • gb
10
2025-11-07 • via Nuitee
W
William • solo_traveller • gb
10
2025-11-03 • via Nuitee
J
Janis • couple • gb
10
Was at a wedding the room was beautiful the staff were lovely the meal was excellent
Pros:

Absolutely stunning

Cons:

Nothing

2025-11-01 • via Nuitee
C
Chris • couple • gb
1
2025-10-29 • via Nuitee
C
Caroline • couple • gb
10
2025-10-28 • via Nuitee
O
Oliver • family_with_children • ch
8
2025-10-18 • via Nuitee
A
Andy • extended_group • gb
10
Very nice experience, comfortable friendly people
Pros:

Awesome

Cons:

Nope

2025-10-11 • via Nuitee
A
Anne • family_with_children • gb
9
Pros:

Friendly comfortable and relaxing. Bedroom clean and lovely decor.

Cons:

Lack of t bags milk. No shower cap. Also it would be better access to rooms. Eg small lift.

2025-10-08 • via Nuitee
A
Alexander • solo_traveller • gb
8
Attending probably the best wedding venue I have ever been to
Pros:

Fantastic wedding venue

Cons:

N/A

2025-10-06 • via Nuitee
P
Phil • couple • gb
10
Pros:

Good room, comfy, comfy bed, restaurant good. Staff super helpful. Spa was a delight. Even got an extended check out due to spa and having to dress of local occasion

Cons:

Nothing

2025-10-06 • via Nuitee
C
Colin
10
Pros:

Great facility, cottage with hot tub was awesome

2025-10-02 • via Nuitee