City Lodge Hotel Umhlanga Ridge

Hotels
•
City Lodge Hotels
8.3 (1510 reviews)
2 Palm Boulevard, Umhlanga Ridge , Durban , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Some amenities lacking

Categories

Cleanliness
7.63
Some guests noted issues with cleanliness, impacting overall perception.
Service
9.1
Many reviews highlighted the friendly and helpful staff, enhancing guest experience.
Location
9.14
Guests appreciated the convenient location near attractions.
Room Quality
8.09
Recent renovations improved room quality, though some found them small.
Amenities
7.62
Mixed feelings about amenities, particularly regarding food options.
Value for Money
8.08
Most guests felt it was worth the price, despite some complaints.
Food and Beverage
8.13
The breakfast was praised, though some felt it did not meet previous standards.
Overall Experience
8.6
Overall, guests generally had a pleasant experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Modern Accommodations
City Lodge Hotel Umhlanga Ridge in Durban offers stylish rooms with flat-screen TVs and comfortable seating areas. Some rooms even provide scenic views of the pool or garden, perfect for relaxation. The private bathrooms are stocked with complimentary toiletries and a hair dryer for your convenience.

Convenient Location
Situated just 1.9 km from Umhlanga lighthouse, and in close proximity to Kings Park Stadium, Kings Park Athletics Stadium, and Moses Mabhida Stadium, our hotel is the ideal choice for sports enthusiasts and sightseers alike. Additionally, King Shaka International Airport is only 13 km away, ensuring hassle-free travel.

Relaxing Environment
Unwind in our tranquil surroundings, whether you're lounging by the pool or exploring the nearby attractions. City Lodge Hotel Umhlanga Ridge provides a peaceful retreat for your stay in Durban.

Book your stay now and experience the comfort and convenience of City Lodge Hotel Umhlanga Ridge!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1510 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
M
Maryke • solo_traveller • za
8
2026-02-13 • via Nuitee
D
DANIEL • solo_traveller • za
9
Pros:

Clean rooms

Cons:

Na

2026-02-12 • via Nuitee
M
Mutua • solo_traveller • ke
10
2026-01-24 • via Nuitee
D
Didier • solo_traveller • mu
6
Great location and friendly stafd
Pros:

Excellent location with shopping mall next to the hotel

Cons:

No ironing facilities in room

2026-01-19 • via Nuitee
E
Everard Paul • extended_group • za
7
2026-01-19 • via Nuitee
D
Dreshnee • solo_traveller • za
5
2026-01-19 • via Nuitee
H
Happson • solo_traveller • qa
8
Good
Pros:

Location is great

Cons:

The brakfaast

2026-01-19 • via Nuitee
K
Karabo • solo_traveller • za
9
It was good and comfortable
Pros:

The rooms were beautiful, particularly the bathroom finishes. The hotel seems recently renovated and as the facilities were still new and I love that they have various charging facilities including a USB-C slot on the wall. The breakfast has a lot of variety. The staff were helpful and friendly.

Cons:

The elevator was not cleaned, the Wi-Fi was slow most days. The bed was generally low and small for my requirements. Having a toilet brush can really assist as you do not have to wait for house-keeping to clean the toilet area.

2026-01-19 • via Nuitee
U
Uzeir Afzal • couple • mz
10
2026-01-19 • via Nuitee
K
Kagiso • couple • za
10
Pros:

The location, the hotel look and feel.
I loved the olive green theme in the rooms. Loved the capsule wardrobe and the breakfast varieties suited everyone's needs.

Cons:

It shows that the hotel was recently renovated and some small details were left unattended. For example, the showers seals were not done correctly and as such after a shower, there would be a paddle of water on the bathroom floor.
The hotel manager must ensure that all the finishing touches are done perfectly

I also didn't like that I asked for two single beds in one of the rooms and instead was given a queen bed with a side sliding bed. The room was for me and my 16 years old son, and the side bed didn't work. He ended up sleeping on the chair which was uncomfortable, luckily we were only there for one night. Next time please do better.

2026-01-17 • via Nuitee
M
Mosa • couple • za
8
Beautiful rooms
Pros:

The rooms are beautiful, clean and comfortable. The location is the best because it's a walking distance to the Mall.

Cons:

When we arrived the bar fridge did not have welcoming drinks.

2026-01-13 • via Nuitee
L
Latomi fleur rosine • couple • fr
9
Pros:

Ok

2026-01-13 • via Nuitee
M
Mokone • family_with_children • za
8
Pros:

The location and breakfast were good plus friendly stuff

Cons:

The cleaning staff did not do their job well, they just made up the beds and changed towels.

2026-01-11 • via Nuitee
H
Hajra • couple • za
9
Pros:

⭐⭐⭐⭐⭐
Clean, comfy rooms with noticeable improvements since my last stay. The recent renovations were really well done and made the hotel feel fresh and modern. Staff were friendly, welcoming, and always happy to help. Overall, a very pleasant stay and I’d happily retur

2026-01-10 • via Nuitee
L
Lora-kay • couple • za
10
I had a great time
Pros:

Close to everything

Cons:

Microwave

2026-01-09 • via Nuitee
L
Lora-kay • couple • za
9
Had a good time
Pros:

Staff

Cons:

Clean

2026-01-08 • via Nuitee
N
Nkosinomusa • couple • za
8
2026-01-07 • via Nuitee
M
Mathapelo • couple • za
9
Pros:

Loved almost everything specially the breakfast👌and the location is very convenient. The staff is doing an amazing job

Cons:

Quiet noisey, one morning we were woken up by a drunk guy arguing with staff.

2026-01-07 • via Nuitee
A
Aisha • couple • za
7
Pros:

The rooms are recently upgraded and looks good

Cons:

As a person who eats halaal food its difficult to have ypur meals with ur family together.You can purchase food but u not allowed to eat at the pool area, u hav to eat in the hotel rooms
This is uncomfortable as we traveled in a large group an wanted to.eat as a family at the hotel whilst the kids played at the pool
This needs to be looked into as all guests should be prioritized
I made a booking for 8 rooms for 3 nights
This was dissapointing

2026-01-05 • via Nuitee
A
Adnan • couple • za
10
Pros:

Location

Cons:

N/A

2026-01-05 • via Nuitee