Best Western Penn-Ohio Inn & Suites

Hotels
Best Western
8.6 (372 reviews)
6828 Commerce Drive , Hubbard , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Decent breakfast options
Cons:
Cleanliness issues
Noise from construction
Uncomfortable beds

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, especially with carpets and bathrooms needing deep clean.
Service
9.25
Friendly staff were praised, but there were some mentions of unhelpful service in specific situations.
Location
9.25
Conveniently located close to the highway and amenities.
Room Quality
7.75
Mixed reviews with mentions of uncomfortable beds and noise issues, but generally spacious.
Amenities
8.75
Amenities such as pool and breakfast were appreciated, though some mentioned a lack of dining options.
Value for Money
8.75
Good value for the price paid, especially for a quick overnight stay.
Food and Beverage
8.75
Breakfast had decent options and was praised, although timing was an issue for some guests.
Overall Experience
8.55
Overall experience was generally positive, despite some complaints and issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:48

Property Description

Luxurious Accommodations
Discover comfort and convenience at Best Western Penn-Ohio Inn & Suites, offering air-conditioned rooms with free WiFi and private bathrooms.

Top-Notch Amenities
Indulge in the hotel's fitness center, hot tub, and convenient ATM services.

Convenient Location
Located just 16 km from Youngstown-Warren Regional Airport and close to The Links at Firestone Farms, our 3-star hotel is the perfect choice for your stay in Hubbard, Ohio.

Experience the best of comfort and convenience at Best Western Penn-Ohio Inn & Suites. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 372 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.55
C
Colleen couple us
10
2026-06-20 via Nuitee
J
JGilbert89 solo_traveller us
10
2026-06-20 via Nuitee
P
Phillip couple us
10
2026-06-19 via Nuitee
R
Ramon Jacinto couple us
9
2026-06-10 via Nuitee
J
Juanita solo_traveller us
9
2026-06-08 via Nuitee
B
Barbara solo_traveller us
8
Good stay … friendly staff … room looked clean, just don’t look under the bed.
Pros:

Overall nice … comfortable bed … clean rooms and lobby

Cons:

Loud noise from highway and

2026-06-08 via Nuitee
S
Siarhei extended_group ca
10
2026-06-07 via Nuitee
B
Barbara family_with_children us
10
Pros:

The staff was very helpful. The breakfast in the morning was great and the rooms and hotel were very comfortable and clean

Cons:

It would have been nice to have extra blankets but I didn't ask so that was on me

2026-06-04 via Nuitee
S
Siarhei extended_group ca
1
Pros:

The stay became impossible within minutes of entering the room. The bathroom fan was screaming nonstop with such an unbearable mechanical noise that it felt like standing beside industrial equipment instead of being inside a hotel room. There was no chance to rest, sleep, or even stay in the room for more than a short time without developing a headache.
To make matters even worse, the entire area was filled with an overwhelming chlorine smell coming from the pool. The air was so heavy and toxic that breathing became genuinely difficult. My eyes and throat started burning almost immediately. Instead of a hotel experience, it felt like being trapped inside a poorly ventilated chemical storage room.
The conditions were completely unacceptable and potentially unsafe. I had no choice but to leave the hotel without staying overnight at all. Despite not using the room, I am still waiting for my refund to be returned. Extremely disappointing experience.

Cons:

Property response:
Hello,
Thank you for your review. I apologize that your stay wasn't as expected. In the future any time there is a maintenance issue in your room, at any hotel, be sure to tell the front desk, as they likely can resolve the issue by having maintenance go in, or moving you to another room. Regarding the chlorine smell, I do apologize but we have an olympic sized, indoor pool, and while the area is ventilated, the chlorine is still part of the pool. I apologize that you were not able to maintain your reservation, and I do hope that you have better luck in the future.
Thanks,
Kaitlin - Sales

Dear Kaitlin,
Thank you for your response, but unfortunately it does not reflect what actually happened during my visit.
I reported the issues to the front desk twice while I was at the hotel. The staff were unable to resolve the extremely loud bathroom fan problem, and the strong chlorine odor throughout the area made it difficult to breathe comfortably. Because of these conditions, I was unable to stay in the room at all and left the hotel shortly after arrival.
At the front desk I was assured that the payment would be refunded, since the service was not provided and I did not stay overnight. I am still waiting for this refund to be processed.
At this point I would appreciate a clear and reliable response from you or another responsible manager regarding when the refund will be issued.

Regards,

2026-05-25 via Nuitee
J
Jimmie couple us
10
2026-05-24 via Nuitee
M
mikovsky couple us
3
2026-05-02 via Nuitee
C
Calli solo_traveller us
10
Pros:

The staff was extremely helpful and kind.

2026-04-27 via Nuitee
W
William family_with_children us
8
2026-04-22 via Nuitee
M
Muniz family_with_children us
9
Cons:

Need thicker blankets, and maybe not so loud beds🤭

2026-03-31 via Nuitee
T
Tifini family_with_children us
8
I'd stay again if it was cheaper
Pros:

Breakfast was pretty good.
Staff was very nice!!
Great location.

Cons:

Pool was kinda dirty
Room was very dusty and needed vacuumed.

2026-03-30 via Nuitee
P
Potter family_with_children us
7
2026-03-30 via Nuitee
D
Daniel family_with_children us
9
Pros:

my kids loved the pool and the hot tub

Cons:

The beds was super hard like a brick, and it was super loud at night. People was running around.

2026-03-29 via Nuitee
N
Nara family_with_children us
7
Kindness goes a long way.
Pros:

The breakfast was very good. The room was very clean. We had no issues with anything in the hotel room, hallways, or with the physical space.

Cons:

From the moment we walked in, the gentleman at the front desk was not very polite; he seemed almost inconvenienced. In the morning, there was a different gentleman—I'm assuming he's the overnight guy—and he was very nice, very kind, and very happy, as were the ladies working in the kitchen and doing the rooms. The one we encountered was very nice and seemed happy to be there.

2026-03-23 via Nuitee
W
Wilson family_with_children us
9
Pros:

The pool?

Cons:

Nothing.

2026-03-21 via Nuitee
P
PATRICK solo_traveller us
8
Pros:

Location

Cons:

Nothing

2026-03-06 via Nuitee