The Chocolate Box Hotel

Hotels
8.2 (1406 reviews)
2 Westcliff Road , Bournemouth , gb
+44 1202 299645

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Cycling
Horse riding
Tennis court
Windsurfing
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Limited amenities
Poor room quality

Categories

Cleanliness
7.95
Several reviews noted that the rooms were clean but had issues such as cold temperatures and minor maintenance problems.
Service
8.95
Standard service quality for this hotel tier although staff presence was minimal at times.
Location
9.45
Great location close to the BIC, praised by many guests.
Room Quality
7.45
Mixed feelings; reports include small size, low ceilings, and issues with amenities like the shower.
Amenities
7.95
Facilities have diminished over the years, with mentions of minimal offerings.
Value for Money
8.45
Some guests felt the price paid was high for the service offered.
Food and Beverage
6.95
Limited options; many guests expressed disappointment over the absence of breakfast offerings.
Overall Experience
8.45
Generally positive experiences noted, with some guests indicating they might not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:20

Property Description

Charming Accommodation near Bournemouth Beach

Convenient Amenities: The Chocolate Box Hotel offers free WiFi and private parking, ensuring a hassle-free stay for guests. Each room is equipped with a flat-screen TV, kettle, and complimentary toiletries.

Prime Location: Situated just 200 meters from Bournemouth Beach, guests can easily enjoy the sun and sand. Additionally, popular attractions like Bournemouth International Centre and Bournemouth University are a short distance away.

Special Booking Conditions: While welcoming groups, kindly note that specific terms apply for bookings of 3 or more. Please be advised that hen or stag groups are not accommodated at our hotel.

Experience comfort and convenience at The Chocolate Box Hotel. Book your stay now to enjoy a delightful getaway near Bournemouth Beach.

Important information:

Parking is subject to availability due to limited spaces.

When booking for more than 6 people, different policies and additional supplements may apply.

When booking more than 3 rooms, different policies and additional supplements may apply.

Guests will be required to provide Credit/Debit info upon arrival.

This property offers self-check-in only.

This property does not feature a reception desk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Location

Guest Reviews

8.2
Based on 1406 reviews
Cleanliness: 7.95
Service: 8.95
Location: 9.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.45
D
Dean • couple • gb
8
2026-08-28 • via Nuitee
B
Biruk Melaku • family_with_children • gb
1
Pros:

It’s totally different and it’s not worth and also it’s so sheet totally different picture and the price??? Scammers

Cons:

The beds sheet is not clean and we try to contact the property manager and the phone is not working and we sleep with out bed sheet !!!!

2026-08-27 • via Nuitee
G
graham francis clark • couple • gb
7
ok it was fine
Pros:

In the end not too far from city centre

Cons:

Too difficult to find and no staff present

2026-08-24 • via Nuitee
K
Kirn • family_with_children • gb
9
2026-08-23 • via Nuitee
C
Charlotte • solo_traveller • gb
10
2026-08-21 • via Nuitee
M
Mihaela • family_with_children • gb
6
The toilet outside was an issue. Luckily no one else use it at the time we stayed
Cons:

Toilet outside which means that I had to keep coming out of the room with a child at night to access it

2026-08-21 • via Nuitee
V
Vaila • solo_traveller • gb
10
2026-08-21 • via Nuitee
V
Vaila • solo_traveller • gb
8
2026-08-21 • via Nuitee
A
arveen • solo_traveller • gb
8
2026-08-20 • via Nuitee
I
Ian • couple • gb
5
2026-08-20 • via Nuitee
A
Ana Lilia • family_with_children • gb
7
Nice anyways
Pros:

The room was very nice and comfortable

Cons:

The toilet not inside the room and had to go all the way upstairs

2026-08-20 • via Nuitee
L
Life Is for living so book • solo_traveller • gb
7
2026-08-17 • via Nuitee
E
Edwards • solo_traveller • gb
4
Pros:

The two young girls were brilliant as they were having problems with the key codes which were out of there control

Cons:

Customer service at the top was poor as I tried and requested an invoice for days ....poor

2026-08-17 • via Nuitee
D
David • extended_group • gb
10
Pros:

Physically clean and tidy but also smelled clean. Easy access to the room and great location to the town for the Pier event that I attended.

2026-08-16 • via Nuitee
K
Keith • couple • gb
10
Excellent rooms, very comfortable, close to beach and town, will stay again
Pros:

Excellent

Cons:

Nothing

2026-08-15 • via Nuitee
A
Asim • solo_traveller • gb
1
I would not go there again if it was for free
Pros:

Nothing

Cons:

There was no shower room or a toilet in the room,
Room was on the ground floor, the shower room was on the 3d floor. There was a communal toilet that belonged to the kitchen department

2026-08-14 • via Nuitee
M
Marios • extended_group • gb
2
Would not have chosen if we knew at any price.
Pros:

Location

Cons:

Very poor one-way communication from management. Paid for superior room and got tiny room with no en suite. Staff unable to assist.

2026-08-13 • via Nuitee
D
Dawn • solo_traveller • gb
9
2026-08-13 • via Nuitee
L
Lisa • couple • gb
10
Really lovely little hotel.
Pros:

Location was perfect. Staff were super helpful. Bed was very comfortable. Lovely dressing gowns to use in room. Parking on site.
Free breakfast given to us. Would highly recommend.

Cons:

Nothing.

2026-08-12 • via Nuitee
S
Sandra • extended_group • li
10
Schönes Familienzimmer
Pros:

Einfacher selbstöndiger Check-in. Das Familienzimmer ist sehr gut geschnitten für drei Personen.

Cons:

-

2026-08-12 • via Nuitee