Hotel Colonial

Hotels
7.8 (1703 reviews)
Calle 11, Avenidas 2 y 6, detrás Iglesia La Soledad , San José , cr

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Uncomfortable beds
Noise concerns

Categories

Cleanliness
6.58
Several reviews mention cleanliness issues, such as unclean pools and hairs in showers.
Service
8.57
Multiple positive mentions of friendly and helpful staff.
Location
8.57
Great location with access to major attractions.
Room Quality
7.08
Mixed reviews on room quality; some found beds uncomfortable.
Amenities
7.58
Amenities are mentioned, though cleanliness of pool detracts from score.
Value for Money
8.07
Generally good value for the price based on several reviews.
Food and Beverage
8.07
Breakfast options and quality receive positive feedback.
Overall Experience
7.88
Overall, guests find it adequate for short stays with satisfactory attributes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:39

Property Description

Neo-Colonial Architecture and Central Location
Hotel Colonial's charming neo-colonial architecture sets the stage for a memorable stay, just steps away from San José's main attractions.

Comfortable Rooms and Convenient Amenities
Each room and suite at Hotel Colonial is thoughtfully equipped with modern comforts like a safety box, cable TV, and private bathroom. Enjoy the convenience of on-site facilities like a swimming pool, terrace, and garden.

Local Dining and Nearby Attractions
Explore a variety of dining options within walking distance, or venture to nearby landmarks such as La Sabana Metropolitan Park and the National Cultural Centre.

Ready to experience the charm and convenience of Hotel Colonial? Book your stay now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$6 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1703 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 7.58
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.88
D
donna • couple • vi
10
Pros:

The building is beautiful historic home built by furniture maker, all the wood work is incredible. Comfortable room and bed.

Cons:

Liked it all

2026-03-19 • via Nuitee
R
Robert • extended_group • de
8
2026-03-17 • via Nuitee
W
Wolfgang • couple • de
9
2026-03-17 • via Nuitee
M
marilize • family_with_children • us
9
Cons:

Internet in the bedroom

2026-03-16 • via Nuitee
G
Georganne • solo_traveller • gb
8
Lovely little hotel, good room and excellent staff.
Pros:

excellent little hotel with small pool... my room was excellent - think recently refurbished (would have been perfect if had tea making facilities) Breakfast good.

Cons:

Tea making in room would have made this hotel truly exceptional.

2026-03-15 • via Nuitee
C
Claudia • family_with_children • de
4
Zentral aber nicht schön
Pros:

Das einzig Gute an diesem Hotel ist die zentrale Lage

Cons:

Extrem ignorantes Personal beim Frühstück, Buffet sehr dürftig, Pool nicht nutzbar da schmutzig, vergilbte und teilweise schmutzige Bettwäsche, Bilder total aufgehübscht

2026-03-11 • via Nuitee
A
Anaïs • family_with_children • ca
10
Pros:

Les gens surtout ils -elles sont très gentils

2026-03-10 • via Nuitee
A
andrew • solo_traveller • gb
6
Good base for an overnight stopover
Pros:

It’s in a good central location, the staff are friendly and helpful and the bed was comfortable

Cons:

The room was very dated and whilst the bed was comfortable there isn’t much by way of comfort in the room

2026-03-09 • via Nuitee
M
Martin • family_with_children • jp
10
Thanks, guys
Pros:

Really helped me out

2026-03-09 • via Nuitee
R
Regis • extended_group • fr
7
Pros:

Belle situation de l'hotel pour visiter San josé .Personel acceuillant

Cons:

Les photos sont trompeuses L 'hotel est petit comme la piscine d'ailleurs

2026-03-06 • via Nuitee
C
Clive • couple • gb
1
Unable to sleep because of noise.
Pros:

Close to city centre and main tourist sights.

Cons:

Noise from street all day and most of night.

2026-03-05 • via Nuitee
R
Rastislav • family_with_children • sk
8
2026-03-03 • via Nuitee
V
Vagator • family_with_children • fr
8
2026-03-02 • via Nuitee
F
Frank • couple • cr
9
Convenient for the purpose of our visit to San José
Pros:

Location is very convenient for our purposes; but there is no parking lot. Restaurant OK to have in a place like this…

Cons:

For the price we paid, most of it was very good

2026-03-01 • via Nuitee
M
Mendez Blanco • family_with_children • cr
9
Exc ubicación con extadia tranquila en medio de la ciudad.
Pros:

La exc disposición en recepción, siempre proponen comodidad y agilizar la estadía de la mejor manera.

2026-02-24 • via Nuitee
G
Gilberte • solo_traveller • fr
8
Pros:

Le cadre. La proximité du centre culturel.

Cons:

Salle de bain exigue et mal éclairée.

2026-02-22 • via Nuitee
N
Nicola • couple • gb
8
Great position
Pros:

Location, friendly staff and secure.

Cons:

As very central could be noisy with vehicle noise early morning when in the front rooms

2026-02-14 • via Nuitee
N
Nicola • couple • gb
8
2026-02-14 • via Nuitee
L
Larry • family_with_children • ca
10
Pros:

Very nice decor

2026-02-13 • via Nuitee
I
Imtiaz • family_with_children • us
2
Check the area for safely before you book, I rushed and didn't do my homework.
Pros:

The staff were very helpful and accommodating. Breakfast was decent. The shower in the room was nice even though everything else in the room was sub-par.

Cons:

1. Location: not a safe area, it seems. The streets were empty at ~7pm with no pedestrians. The restaurants/hotels used safety locks (won't open door and you had to buzz in, even for a restaurant) and seemed like any outside walk after dark is discouraged.
2. Sound of trains: this hotel is very close to a railway track and there were trains running all night. If you are a light sleeper, you will NOT get any sleep. Also, lots of bus making a lot of sound.
3. Not clean room: room was big, but not really clean. There were not cups/glass for water inside the room, which I think is a bare necessity. The floor, under bed was dirty. The room was dated and had plaster falling off at corners. Bathroom was leaking water which made the floor wet. Shower was very nice though... the best part.
4. Electrical outlet: no plug points to plug in phone chargers, etc.
5. Since we couldn't go out to eat dinner (safely concern), we had to eat at the on-site restaurant. The food quality was bad. Ceviche consisted of smelly fish, couldn't eat and had to waste. Chicken soup was extremely bland (yes, chicken soup CAN be flavorful and tasty). Sea bass was not tasty. Prices were not cheap but dinner experience was bad. The drinks were okay.

2026-02-12 • via Nuitee