Hotel Clementine

Hotels
9.4 (2615 reviews)
4-5 St Peters Grove , York , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Quirky decor
Cleanliness
Cons:
Parking issues
Noisy rooms
Value for money concerns

Categories

Cleanliness
9.2
Reviews mention cleanliness positively overall, but a comment about tight parking implies some detail issues.
Service
10
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Location is frequently praised for proximity to York and accessibility.
Room Quality
8.7
Some comments suggest rooms can be small and have issues such as noises or decor in need of maintenance.
Amenities
9.7
Amenities like a good breakfast and unique decor are positively noted.
Value for Money
8.7
Concerns about extra charges for parking and breakfast affect perceived value.
Food and Beverage
9.2
Food quality is mentioned positively but with some ambiguity on menu pricing.
Overall Experience
10
Most reviews indicate a great overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Charming Boutique Hotel with Unique Rooms

Characterful Rooms: Each of our 27 en-suite bedrooms is uniquely decorated with antique furniture, offering a cozy and charming ambiance. Enjoy the convenience of tea/coffee making facilities and complimentary toiletries in your room.

Tranquil Garden Oasis: Unwind in our residents lounge or escape to the private walled garden at the rear of the property. Perfect spots to relax and recharge after a day of exploring the city.

Convenient Location: Located just a short walk from York Minster, Theatre Royal, and the historic city center, Marmadukes Town House Hotel, BW Premier Collection offers easy access to the best of York. Book your stay now for a memorable experience.

Important information:

Guests should please call the hotel to reserve parking for the duration of their stay.

Guests should be aware that due to the number of rooms per room type, the pictures may not represent the exact room booked, but will be an indication as to the type of room booked.

The property do not accept American Express cards.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9.4
Based on 2615 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
P
paul • couple • gb
10
Outstanding experience!
Pros:

The whole experience from start to finish was excellent. The staff were super friendly and helpful, the room was clean and really well presented as well as being spotless, the location was ideal and the breakfast superb.

Cons:

Nothing!

2026-04-18 • via Nuitee
B
Beth • solo_traveller • gb
10
Lovely stay and a bonus cat.
Pros:

The room was a total triumph of maximalist design. It felt like stepping into a very chic, moody botanical garden where every corner had something beautiful to look at. I spent a significant amount of time admiring the wallpaper before I even remembered there was a bed. It is the kind of beautiful space that makes you feel much more sophisticated than you felt when you arrived.

​The staff were brilliant and incredibly welcoming, though I suspect they are merely the supporting cast. The real manager is the resident hotel cat who was spotted patrolling the corridors to ensure all guests were meeting it's standards. It seemed the sort of feline T.S. Eliot might have immortalised; unlike Macavity, however, he was very much there, keeping an eye on everything. I felt thoroughly supervised in the best way possible.

Cons:

Returning to my own home was a crushing disappointment as it looks offensively boring by comparison. I was also politely but firmly informed that the cat was not a complimentary souvenir available for relocation.

2026-04-17 • via Nuitee
P
Pieton • solo_traveller • gb
10
Pros:

The hotel is beautiful and very stylish. The rooms are spotlessly clean. The staff is very friendly and professional. Very close to the city, with on-site parking. We were very impressed.The restaurant is great, as is the bar. We can't wait to return to the Hotel Clementine🥰🥰

Cons:

Everything was perfect🤩🤩🤩

2026-04-16 • via Nuitee
A
Alan • extended_group • gb
8
2026-04-15 • via Nuitee
J
John • couple • gb
9
Will be using again
Pros:

York is notorious for not being able to park your car (cheaply) so a hotel, with a carpark within a ten minute walk of the city centre was ideal. Yes, there was a charge but well worth it imo.
All the staff were brilliant and this hotel has a 24 hr reception too.
We were persuaded to order breakfast by another guest. He said we wouldn't be disappointed and we weren't. All the food was cooked to order and using quality ingredients (apart from maybe the obligatory hash brown.) The breakfast kept us going all day. Saved a fortune not having to snack all day.
The bed (and linen) was amongst the most comfortable I've slept in.
This hotel would persuade me to visit York more often.

Cons:

The room was a loft room, with only the one velux so a little dark. The dark painted walls didn't help but no shortage of electric lamps.

2026-04-15 • via Nuitee
D
Di • couple • gb
9
Lovely friendly hotel
Pros:

Friendly staff
Cosy & warm
Lovely breakfast
Clean
Convenient to centre
Quiet position

Cons:

N/A

2026-04-14 • via Nuitee
M
Margarita • couple • gb
10
The warmest stay ever
Pros:

It was the best stay ever, gorgeous room, friendly staff, amazingly decorated lobby and lounge area. Everything was just perfect! I wish we could have stayed longer

2026-04-13 • via Nuitee
N
NICOLA • couple • gb
8
2026-04-13 • via Nuitee
E
Emma • couple • gb
8
Ok, I would return but book a bigger room.
Pros:

Location superb, lovely staff, quality beds with a lovely night sleep.

Cons:

The room was exactly described as booked, a small double room. ( very small) However I feel certain changes could have been made to make it more user friendly. Move the mirror, on entering the room to the wall where the chair was situated. This is much closer to the plug sockets. Get rid of the chair completely to make more room. The charges for parking are excessive £15 a night, is way over the top.

2026-04-12 • via Nuitee
W
Wolloms • family_with_children • gb
8
2026-04-11 • via Nuitee
D
Dawn • solo_traveller • gb
9
A wonderful place to spend a few nights in York
Pros:

Perfectly located for day tripping around York. Situated in a quiet road, a short walk from York Minster and the medieval city centre.

The room was enormous and well furnished.

The staff were very friendly and helpful. Breakfast was terrific (and the chef was easily able to accommodate dietary restrictions).

2026-04-11 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-04-11 • via Nuitee
F
Fiona • couple • gb
10
Fantastic Hotel, full of character and delightful surprises, lovely staff, calming and relaxing. ❤️
Pros:

Delicious breakfast, cooked to perfction !!!
Fantastic location, lovely neighbourhood, quiet. Great garden area too and a lovely barand lounge.
Amazing decor throughout the hotel. Every member of staff was polite, efficient, friendly, welcoming and happy to help. Attention to detail was spot on - well equipped room, hot shower, lovely comfy bed, fluffy towels and Kitkats !

Cons:

I did not like having to leave, wanted to stay longer !!

2026-04-10 • via Nuitee
M
Matthew • family_with_children • gb
9
Pros:

Great Hotel & location!

2026-04-10 • via Nuitee
A
Anthony • couple • gb
8
Lovely cosy place with great staff.
Pros:

Really friendly helpful staff

2026-04-10 • via Nuitee
A
Angie • family_with_children • gb
9
Good choice for a great stay!
Pros:

Lovely quirky hotel - great decor and really nice deluxe room. Very friendly staff - particularly Cameron! Let us leave our bag before check in and after check out - nothing a hassle. Lovely breakfast.

Cons:

Nothing to complain about.

2026-04-10 • via Nuitee
J
John • couple • fr
9
Would recommend this hotel to others
Pros:

Easy walk to York city, breakfast was very good and lounge was relaxing to have a dtink after a tiring day

Cons:

Why do you have to pay for parking ? Toilet roll holder loose resulting in toilet roll dropping on floor

2026-04-10 • via Nuitee
H
Haydn • family_with_children • gb
10
Extremely recommended
Pros:

Location, friendly staff, quality of room, breakfast, bar area, cleanliness

Cons:

Everything was excellent

2026-04-09 • via Nuitee
D
DEREK • couple • gb
9
Excellent stay for my wife’s birthday.
Pros:

Was very handy for city centre. 10 mins walk up the road.

Cons:

Bed was a little too hard.

2026-04-09 • via Nuitee
T
Theresa • solo_traveller • gb
10
Very comfortable stay
Pros:

Good location

Cons:

N/a

2026-04-09 • via Nuitee