Hotel Clementine

Hotels
9.4 (2786 reviews)
4-5 St Peters Grove , York , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Luggage storage
Bar
Dry cleaning
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Quirky decor
Cleanliness
Cons:
Parking issues
Noisy rooms
Value for money concerns

Categories

Cleanliness
9.2
Reviews mention cleanliness positively overall, but a comment about tight parking implies some detail issues.
Service
10
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Location is frequently praised for proximity to York and accessibility.
Room Quality
8.7
Some comments suggest rooms can be small and have issues such as noises or decor in need of maintenance.
Amenities
9.7
Amenities like a good breakfast and unique decor are positively noted.
Value for Money
8.7
Concerns about extra charges for parking and breakfast affect perceived value.
Food and Beverage
9.2
Food quality is mentioned positively but with some ambiguity on menu pricing.
Overall Experience
10
Most reviews indicate a great overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Charming Boutique Hotel with Unique Rooms

Characterful Rooms: Each of our 27 en-suite bedrooms is uniquely decorated with antique furniture, offering a cozy and charming ambiance. Enjoy the convenience of tea/coffee making facilities and complimentary toiletries in your room.

Tranquil Garden Oasis: Unwind in our residents lounge or escape to the private walled garden at the rear of the property. Perfect spots to relax and recharge after a day of exploring the city.

Convenient Location: Located just a short walk from York Minster, Theatre Royal, and the historic city center, Marmadukes Town House Hotel, BW Premier Collection offers easy access to the best of York. Book your stay now for a memorable experience.

Important information:

Guests should please call the hotel to reserve parking for the duration of their stay.

Guests should be aware that due to the number of rooms per room type, the pictures may not represent the exact room booked, but will be an indication as to the type of room booked.

The property do not accept American Express cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9.4
Based on 2786 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
S
Sioned solo_traveller gb
10
2026-06-27 via Nuitee
T
Tessa solo_traveller gb
10
2026-06-27 via Nuitee
S
Samantha couple gb
10
Amaxing little place! Defo return.
Pros:

So conveniently located near the centre but tucked away nicely. Great outside area.

Cons:

Needed aircon in the room as being an old building the windows would only open a tiny bit. We were at the very top and it was stifling.

2026-06-27 via Nuitee
K
Karen solo_traveller gb
10
Pros:

Beautiful room lovely full English breakfast

Cons:

Nothing

2026-06-27 via Nuitee
couple gb
9
Pros:

The staff were lovely and really helpful and the breakfast was very good. The hotel was in a lovely location a 15 minute walk from the station and a short stroll into the city.

Cons:

Unfortunately it was very hot when we stayed and though there was a fan in the room it was still exceptionly hot in the room and the room was very noisy as we were on the ground floor.

2026-06-26 via Nuitee
R
Rehab extended_group gb
8
It was a nice experience overall
Pros:

It was a cosy little thing with all the old English vibes about it. Very friendly staff and very nice toiletries products. We were there during the heatwave and a strong little fan made the room breathy and nice.

Cons:

The room was very small and the lighting was not great.

2026-06-26 via Nuitee
H
Helen solo_traveller gb
8
Pros:

Staff were very welcoming and friendly, especially Cameron who gave us some great tips on places to eat and drink.

Lovely building, decor and garden within close walking distance of all the main attractions

Cons:

£15 car parking charge seems excessive

Would not have classed this as a "5 star" hotel although it is very nice

2026-06-26 via Nuitee
A
Andy couple gb
8
Walking distance of York centre
Pros:

Quirky decoration. Helpful staff. Good location

Cons:

Trying to charge £15 per day for car parking

2026-06-25 via Nuitee
J
jakepeg129 solo_traveller gb
10
Excellent Property
Pros:

The bed was so comfy and the staff are very friendly and helpful

Cons:

No windows apart from the one in the shower room but it didn't detract from our visit aircon unit and fan are provided in the property

2026-06-25 via Nuitee
S
Sharon couple gb
10
Fantastic stray with friendly helpful staff
Pros:

Very quirky, loved it!

2026-06-25 via Nuitee
J
John solo_traveller gb
10
2026-06-24 via Nuitee
L
Lily couple au
6
Nice house but room and bed too cramped for two people.
Pros:

House and grounds are beautiful and very nicely decorated. Staff were lovely.

Cons:

The room was very small. The bed was not large enough for 2 people and the mattress sagged on one side (wife had to sleep on floor). Window would not stay open, which on a hot day made the room very unpleasant.

2026-06-23 via Nuitee
H
Horst couple at
9
Perfekt für Kurzgrip
Pros:

Nettes Design

Cons:

Kein Lift

2026-06-22 via Nuitee
F
Faye solo_traveller gb
9
2026-06-22 via Nuitee
C
Craig solo_traveller gb
10
Pros:

Rooms were large and comfy, and very nicely decorated, the bar and garden area were superb, and plenty of parking available at a reasonable cost.

2026-06-22 via Nuitee
D
Dale extended_group gb
10
2026-06-21 via Nuitee
S
Salim couple om
7
Wonderful near city Centre stay
Pros:

Excellent location with easy access to York city centre.
* Within comfortable walking distance of major attractions and amenities.
* Clean rooms and well-maintained facilities.
* Comfortable beds that contributed to a good night’s sleep.
* Useful in-room amenities and practical facilities.
* Friendly and helpful staff.
* Good value for money overall.
* Quiet and pleasant neighbourhood.
* Convenient base for exploring York.

Cons:

Parking

2026-06-21 via Nuitee
C
Connor couple gb
10
We will be going again.
Pros:

. Great spot , very stylish and comfortable. Breakfast was great.

Cons:

Everything was perfect except there was no stand up shower in our en-suite

2026-06-21 via Nuitee
A
Allyson solo_traveller gb
10
2026-06-21 via Nuitee
R
Ruth solo_traveller gb
4
Unique experience and
Pros:

The location was great, just out town in a leafy suburb.

2026-06-21 via Nuitee