Hotel Clementine

Hotels
9.4 (2463 reviews)
4-5 St Peters Grove , York , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Quirky decor
Cleanliness
Cons:
Parking issues
Noisy rooms
Value for money concerns

Categories

Cleanliness
9.2
Reviews mention cleanliness positively overall, but a comment about tight parking implies some detail issues.
Service
10
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Location is frequently praised for proximity to York and accessibility.
Room Quality
8.7
Some comments suggest rooms can be small and have issues such as noises or decor in need of maintenance.
Amenities
9.7
Amenities like a good breakfast and unique decor are positively noted.
Value for Money
8.7
Concerns about extra charges for parking and breakfast affect perceived value.
Food and Beverage
9.2
Food quality is mentioned positively but with some ambiguity on menu pricing.
Overall Experience
10
Most reviews indicate a great overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Charming Boutique Hotel with Unique Rooms

Characterful Rooms: Each of our 27 en-suite bedrooms is uniquely decorated with antique furniture, offering a cozy and charming ambiance. Enjoy the convenience of tea/coffee making facilities and complimentary toiletries in your room.

Tranquil Garden Oasis: Unwind in our residents lounge or escape to the private walled garden at the rear of the property. Perfect spots to relax and recharge after a day of exploring the city.

Convenient Location: Located just a short walk from York Minster, Theatre Royal, and the historic city center, Marmadukes Town House Hotel, BW Premier Collection offers easy access to the best of York. Book your stay now for a memorable experience.

Important information:

Guests should please call the hotel to reserve parking for the duration of their stay.

Guests should be aware that due to the number of rooms per room type, the pictures may not represent the exact room booked, but will be an indication as to the type of room booked.

The property do not accept American Express cards.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9.4
Based on 2463 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
D
dawn • couple • gb
8
2026-02-14 • via Nuitee
J
Joe • couple • gb
10
Stayed for a night with our dog, staff were really friendly and attentive. We felt calm and really enjoyed the decor and
Pros:

Immaculate, quirky and cozy

2026-02-14 • via Nuitee
G
Gemma • family_with_children • gb
8
2026-02-14 • via Nuitee
V
Victoria • solo_traveller • gb
10
Enjoyable stay
Pros:

Lovely hotel in a great location - around 15 min walk to the train station and 10/15 min walk to the centre.
The staff were helpful and accommodating.
Comfortable bed and nice hot shower.
I would definitely stay again next time I visit York.

Cons:

Nothing to dislike

2026-02-14 • via Nuitee
A
Anna • couple • gb
10
Cons:

While the property is well-maintained, I was disappointed to find that guests are charged extra for parking. With the same number of rooms and dedicated spaces on-site, it feels unnecessary to charge for a spot that is clearly part of the property infrastructure

2026-02-14 • via Nuitee
K
Kirsteen • couple • gb
10
Wonderful stay and will definitely be back and recommend to friends. Loved the decor and comfort level.
Pros:

Staff were amazing, friendly and courteous. Room was amazing, warm, secure and quiet

Cons:

Thermostat in room would be helpful. Would be good to know there is a cat on property as I’m severely allergic but just kept my distance.

2026-02-13 • via Nuitee
L
Lynne • family_with_children • gb
10
Pros:

Wonderful stay in quirky rooms. Nothing was too much trouble for staff x
100% would recommend 👌

2026-02-13 • via Nuitee
R
Rachael • couple • gb
10
Lovely quirky hotel
Pros:

Very quirky, nicely decorated and lovely breakfast and staff, parking on site so no hassle as blue badge holder. Room very nice.

Cons:

Nothing to report

2026-02-12 • via Nuitee
T
Tom • couple • gb
10
2026-02-12 • via Nuitee
B
Ben • solo_traveller • gb
10
Cozy, welcoming and a great time in a lovely hotel in a wonderful city.
Pros:

Lovely aesthetic throughout the hotel, especially the bar! Room was clean and ready upon arrival. The staff were lovely, always willing to help and extremely polite and welcoming. The breakfast was perfect and well worth the money.

Cons:

N/A

2026-02-12 • via Nuitee
N
Natasha • family_with_children • im
10
Pros:

The hotel was beautiful. The bed was comfortable, with great decor. The staff were lovely.

2026-02-11 • via Nuitee
J
Joanne • couple • gb
9
Beautiful place and perfect short walk into York
Pros:

Beautiful decor…traditional and comfortable

Cons:

Bit warm in the night and not too keen on the sausages at breakfast

2026-02-11 • via Nuitee
H
Hugh • extended_group • gb
9
2026-02-10 • via Nuitee
E
ellie • couple • gb
10
Amazing stay would come back In a heart beat
Pros:

Amazing stay, amazing cleanliness, would go back in a heart beat!

Cons:

Some road noise as near a main road but unfortunately unavoidable

2026-02-10 • via Nuitee
N
Nicole • couple • us
10
Will
Pros:

The property is beautifully decorated in a great location.

2026-02-09 • via Nuitee
M
Maria • couple • gb
10
Amazing wknd x
Pros:

Loved the decor very out there lovely comfy room clean warm jyst perfect 👌 hotel clean,cute cat called Teddy roaming around part of the family x

Cons:

Nothing all good x

2026-02-09 • via Nuitee
D
Dawn • family_with_children • gb
8
Lovely quircky B & B. Cozy and welcoming 🥰
Pros:

Cozy B & B in great location, just 15 min walk to town. Arrived soon, traveld by train, went to drop bags off and our room was ready, probably because quieter time of year. Lovely decor a mix of old and modern which works well. Bed and bedding comfortable and clean as was rest of room spotlessly. Hospitality tray excellent and facilities good.Didn't have breakfast but from passing dinning room quite a few people in.

Cons:

Only thing me and my daughter were conscious about but which is no fault off owners, unless they get floor boards fixed, is the very noisy floor boards. We felt we could not move about as every bit of our room was extremely squeaky and considered people below as would of thought a herd of elephants above them.

2026-02-09 • via Nuitee
A
Andrew • family_with_children • gb
9
Pros:

Fabulous location. Staff very friendly and helpful. Hotel decorated really well. Very comfy beds - room was very good and well presented. Would absolutely recommend to anyone.

Cons:

Attention detail lacking in a couple of areas - no milk in the room for tea making facilities (but resolved immediately when mentioned). Breakfast options were varied and lovely - poached eggs for us both were over cooked and more akin to hard boiled. These were the only 2 issues throughout our stay.

2026-02-08 • via Nuitee
C
clairenO1757NN • Couples
8
Lovely
Pros:

Lovely staff, tasty breakfast, beautiful decor and so peaceful. The four poster bed was exceptionally comfortable too!

2026-02-04 • via Tripadvisor
S
Spicer • couple • gb
9
2026-01-31 • via Nuitee