Hotel Clementine

Hotels
9.4 (2463 reviews)
4-5 St Peters Grove , York , gb

Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Quirky decor
Cleanliness
Cons:
Parking issues
Noisy rooms
Value for money concerns

Categories

Cleanliness
9.2
Reviews mention cleanliness positively overall, but a comment about tight parking implies some detail issues.
Service
10
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Location is frequently praised for proximity to York and accessibility.
Room Quality
8.7
Some comments suggest rooms can be small and have issues such as noises or decor in need of maintenance.
Amenities
9.7
Amenities like a good breakfast and unique decor are positively noted.
Value for Money
8.7
Concerns about extra charges for parking and breakfast affect perceived value.
Food and Beverage
9.2
Food quality is mentioned positively but with some ambiguity on menu pricing.
Overall Experience
10
Most reviews indicate a great overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Charming Boutique Hotel with Unique Rooms

Characterful Rooms: Each of our 27 en-suite bedrooms is uniquely decorated with antique furniture, offering a cozy and charming ambiance. Enjoy the convenience of tea/coffee making facilities and complimentary toiletries in your room.

Tranquil Garden Oasis: Unwind in our residents lounge or escape to the private walled garden at the rear of the property. Perfect spots to relax and recharge after a day of exploring the city.

Convenient Location: Located just a short walk from York Minster, Theatre Royal, and the historic city center, Marmadukes Town House Hotel, BW Premier Collection offers easy access to the best of York. Book your stay now for a memorable experience.

Important information:

Guests should please call the hotel to reserve parking for the duration of their stay.

Guests should be aware that due to the number of rooms per room type, the pictures may not represent the exact room booked, but will be an indication as to the type of room booked.

The property do not accept American Express cards.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9.4
Based on 2463 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
J
Joshua family_with_children gb
10
2026-03-07 via Nuitee
P
Paul solo_traveller gb
9
2026-03-07 via Nuitee
P
Paul solo_traveller gb
9
Great location with quirky interior. Plenty of space in room with some interesting furnishings.
Pros:

Nice,comfortable room in close proximity to city centre. Staff member was friendly and the hotel was quirky with a nice style. Bar offers a nice space for a drink and breakfast was also very good.

2026-03-07 via Nuitee
K
Kevin family_with_children gb
10
You need to stay here.
Pros:

Honestly, I read some reviews on here before I booked, and every review was so positive.
Now I can understand, the place is absolutely beautiful.
Room was exquisite and so quirky - we absolutely loved it.
Breakfast was also excellent.
Only a short walk into the lovely York, which was great fun.
We only stayed the one night as passing through, however, planning on coming down again in September and hoping we can stay in this hotel again.

Cons:

Nothing negative to say about the Hotel at all, maybe 5 minutes closer to town centre but that's just me being stupid.

2026-03-06 via Nuitee
Ádám couple gb
10
Very good hotel for very reasonable price
Pros:

The hotel is in a very good location, close to the city centre. Everything clean, and the room and the hotel is beautifull.

Cons:

The bed was a little bit short

2026-03-06 via Nuitee
G
Gill couple gb
9
Pros:

Hotel in a great location, 10mins walk from York centre. Parking at the hotel.
Very clean room, lovely chilled bar and lounge and really good breakfast.
Cant fault it!

Cons:

One suggestion - maybe fruit and yoghurt at breakfast?

2026-03-06 via Nuitee
C
C2532ZUelainec Solo travel
10
Relaxing home from home.
Pros:

Really enjoyed my stay. Was very relaxing. Home from home not like the average hotel. Good selection of drinks at the bar and in your room. Big dispensers of shampoo/body wash, conditioner, hand soap and body lotion in my Queen room. The Queen room is perfect for one guest. Absolutely delicious breakfasts. Very friendly staff. Will definitely return on my next visit to York.

2026-03-04 via Tripadvisor
R
Rose couple gb
10
Great value for money,excellent location.
Pros:

Location excellent, room very clean and comfortable, lounge beautiful, staff very friendly. And teddy the 🐈 just adorable.

Cons:

The floor boards in the room very creaky but the age of the house that has to be expected. But that being said wouldn't put me off going back..

2026-03-04 via Nuitee
L
Leo couple gb
9
Delightful place for your visit to York
Pros:

Very comfortable room, quiet and excellent shower facility. Breakfast was excellent and good choice.

Cons:

A minor irritation is that the clothes cupboard does not have enough clothes hangers for more than an overnight stay

2026-03-04 via Nuitee
D
David3141597 Couples
6
For me not the experience expected for the price paid.
Pros:

Been to many B&B's in over 45 years across the UK and beyond and came to Clementines based on what looked like worth a try based on the channel 4 four in a bed programme feature of the hotel. First impressions count a lot and mine was not helped by finding previous occupants towel had not been taken away from the bathroom and a cascade of dust particles floating in the air (as you moved around the room / the following day my Mac tablet covered in settled dust too). Toilet paper was not the quality expected from a B&B charging the rates they do too (owners should always ensure the toilet paper used in their rooms is of a quality you would use in your own house). Breakfast was a mixed bag bacon not the tastiest, sausages a little grisly and not the widest of cold options to start off before the hot part too. It was harder than it should have been to to get the room temperature right (main heating came from towel rail that was scalding hot so it was a case of opening the balcony door to let cooler air in and closing the bathroom door in the right order (what happened to an obvious room thermostat. that allows simple control of temperature?). Running the cold water tap to get a cold drink you have to waste a lot of water as it runs warm for too long (probably hot and cold pipes too close together in the building structure so a mini fridge in the room with bottled water could be a better option. The room, rowntree suite, would benefit from having some coat hooks on the back of the room door as the hanging space cupboard was not deep enough. Overall the bed was comfortable but the rest of the experience was not for me what i have had from many B&B's charging a lot less in other parts of York and beyond.

2026-03-03 via Tripadvisor
J
Jacqueline family_with_children gb
9
Pros:

Location was good, just a short walk into the centre. Hotel was cool and chic. Staff were friendly and attentive. Teddy the cat was a lovely touch.

Cons:

Struggled with lighting in room when getting ready it was really dark. Extractor fan and towel rail in bathroom both broke so room filled with steam and condensation.

2026-03-02 via Nuitee
A
Adrian couple gb
9
2026-03-02 via Nuitee
L
Lorraine couple gb
9
First time stay but will return. Bed very comfy.. Fab shower and bar area. Close to town centre.
Pros:

We didn’t have breakfast. Location excellent.

2026-03-01 via Nuitee
S
Sarah couple gb
8
Good but would have booked a different room if it had been mentioned was no window
Pros:

Different, lovely staff

Cons:

Our room didn’t have window and was dark

2026-03-01 via Nuitee
S
Stella solo_traveller gb
10
Cosy friendly comfortable quirky , relaxing place to stay
Pros:

Exceptionally clean , very different , quirky , everywhere you looked the was something new and different,beautifully presented and very well put together while keeping original features, what a place , I loved it ❤️

Cons:

There is nothing not to like !

2026-03-01 via Nuitee
S
Stuart couple gb
7
Hotel itself is lovely, but check in and car park poor
Pros:

Breakfast and location were both very good .

Cons:

Not getting to check in until 4 isn't good especially when you give travelled a distance and then to charge for parking at the hotel in there own car park is very poor and at 15 becomes ridiculous on top of the room cost not good

2026-03-01 via Nuitee
K
Keith couple gb
8
Comfortable perhaps a little pricey
Pros:

Clean, different, good location

Cons:

Nothing

2026-03-01 via Nuitee
M
Matthew family_with_children gb
8
2026-02-28 via Nuitee
W
Willie couple gb
10
Lovely venue in a beautiful city.
Pros:

Everything was top class. Luxury facilities and luxury breakfast to match.

Cons:

We came by train so £20 in taxi fares outweighed the £45 parking charges the venue would have charged. You pay a premium price for the facilities so the expectation was that parking should be included.

2026-02-28 via Nuitee
P
Peter family_with_children gb
8
Pros:

The decor, the staff, it felt very warm even with the front door left open and a couple of the windows on the stairs open letting in fresh air but still staying warm. Bedroom was small but had enough space to have everything you would need. Bathroom felt luxurious and clean. A comfy an quite nights sleep. Would definitely recommend and would stay here again.

Cons:

I couldn't say I didn't like anything, but if I had to give constructive criticism. We had an empty bottle of shower gel. The English breakfast had under cooked bacon, the black pudding was very soggy and the sausages were not the best. But that is just my opinion and everyone has their own individual taste and preferences.

2026-02-28 via Nuitee