Hotel Clementine

Hotels
9.4 (2463 reviews)
4-5 St Peters Grove , York , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Quirky decor
Cleanliness
Cons:
Parking issues
Noisy rooms
Value for money concerns

Categories

Cleanliness
9.2
Reviews mention cleanliness positively overall, but a comment about tight parking implies some detail issues.
Service
10
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Location is frequently praised for proximity to York and accessibility.
Room Quality
8.7
Some comments suggest rooms can be small and have issues such as noises or decor in need of maintenance.
Amenities
9.7
Amenities like a good breakfast and unique decor are positively noted.
Value for Money
8.7
Concerns about extra charges for parking and breakfast affect perceived value.
Food and Beverage
9.2
Food quality is mentioned positively but with some ambiguity on menu pricing.
Overall Experience
10
Most reviews indicate a great overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Charming Boutique Hotel with Unique Rooms

Characterful Rooms: Each of our 27 en-suite bedrooms is uniquely decorated with antique furniture, offering a cozy and charming ambiance. Enjoy the convenience of tea/coffee making facilities and complimentary toiletries in your room.

Tranquil Garden Oasis: Unwind in our residents lounge or escape to the private walled garden at the rear of the property. Perfect spots to relax and recharge after a day of exploring the city.

Convenient Location: Located just a short walk from York Minster, Theatre Royal, and the historic city center, Marmadukes Town House Hotel, BW Premier Collection offers easy access to the best of York. Book your stay now for a memorable experience.

Important information:

Guests should please call the hotel to reserve parking for the duration of their stay.

Guests should be aware that due to the number of rooms per room type, the pictures may not represent the exact room booked, but will be an indication as to the type of room booked.

The property do not accept American Express cards.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9.4
Based on 2463 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
M
Margaret • couple • gb
9
2026-03-21 • via Nuitee
R
Roger • couple • gb
9
Lovely boutique hotel with great service from friendly staff
2026-03-21 • via Nuitee
P
Paola • couple • it
10
Consigliatissimo
Pros:

Struttura pazzesca e curata in ogni dettaglio! Personale gentilissimo e disponibile, colazione preparata al momento, non ci ha deluso! Tornerei volentieri 😁

2026-03-20 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

Staff excellent
Bedrooms clean and comfortable

Cons:

Car parking charges at the hotel
Bar prices

2026-03-19 • via Nuitee
T
Thomas • family_with_children • gb
9
Pros:

Nice and clean handy for the city 👌

2026-03-19 • via Nuitee
L
Leo • family_with_children • gb
9
Pros:

Good central location. Comfortable rooms and bed providing good night sleep. Nice breakfast. Staff very helpful.

Cons:

Could do with a few more clothes hangars in the wardrobe.

2026-03-19 • via Nuitee
J
Janet • family_with_children • gb
10
Pros:

Friendly staff and cat. Lovely room and good location.

Cons:

Everything was fine.

2026-03-18 • via Nuitee
B
Billy • family_with_children • gb
7
Good. Breakfast expensive and poor.
Pros:

Everything was good bar 1 thing.

Cons:

The breakfast. I paid £17 per head and the breakfast we received was definitely not worth it.

2026-03-18 • via Nuitee
J
Joanna • couple • gb
9
2026-03-17 • via Nuitee
G
George • family_with_children • gb
10
2026-03-17 • via Nuitee
A
Aaron • family_with_children • gb
10
2026-03-17 • via Nuitee
S
Scott • couple • gb
10
Pros:

We had the garden room - was great

2026-03-17 • via Nuitee
B
Beryl • solo_traveller • gb
5
OK but wouldn't stay again unless in a better room..
Pros:

Good location.
Didn't have breakfast.
Bed very comfortable and clean.

Cons:

Attic bedroom. Very dark. Painted dark green - walls, woodwork and ceiling. Very dark and oppressive in a small room.
Struggled with 2 flghts of stairs, which is why I didn't get down for breakfast.

2026-03-17 • via Nuitee
E
Estelle • family_with_children • ch
10
2026-03-16 • via Nuitee
H
Hasan • family_with_children • tr
8
Pros:

Temiz ve şehre yakın

Cons:

Otopark ücreti ve oda soğuktu

2026-03-16 • via Nuitee
C
Chelsea • couple • gb
7
2026-03-16 • via Nuitee
T
Tracy • couple • gb
10
Beautiful lush hotel
Pros:

Absolutely gorgeous room. Although we stayed in a small room, it was just perfect! Beautifully decorated! Felt very decadent.

Cons:

Nothing

2026-03-16 • via Nuitee
P
Paul • couple • gb
10
2026-03-15 • via Nuitee
L
Louise • family_with_children • gb
7
Pros:

Cosy comfortable room

Cons:

The shower in the bath was awkward and had to sit down to shower as the ceiling was low down.

2026-03-13 • via Nuitee
S
Simon • couple • ae
10
2026-03-13 • via Nuitee